ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00034 Date: 14 January 2013 Time: 11h00

Overview Background Evaluation Criteria Submission of bid responses Disqualification of bids Procurement Administration Business Challenge Purpose of the Tender ICT Environment Questions and Answers

Page 3[Insert presentation title] Background RFP: RAF/2012/00034 : APPOINTMENT OF A SERVICE PROVIDER FOR THE IMPLEMENTATION, MAINTENANCE AND SUPPORT OF A LOG MANAGEMENT TOOL FOR A PERIOD OF THREE YEARS Advertised on: 07 December 2012 Closing on : 23 January 2013

Page 4[Insert presentation title] Evaluation Criteria Evaluation will be based on 90/10 PPPFA system CriteriaPoints Price90 Participation goals10 Total100

Page 5[Insert presentation title] Mandatory Requirements The bidders must provide a letter from Solution Vendor which indicates that they are accredited to implement, supply and support the proposed solution. Failure by the Fund and the successful bidder to conclude a contract within 60 days following the issuing by the Fund of the award letter to the successful bidder, will result in the bid being deemed to be non-responsive which will then entitle the Fund to consider other responsive bids and award the tender to another bidder or bidders. Evaluation Criteria (continue)

Page 6[Insert presentation title] Functional criteriaWeightings Proposal The bidders are required to submit a proposal which detail the entire requirement as stated in the scope of work. 30 Evaluation Criteria (continue)

Page 7[Insert presentation title] Functional criteriaWeightings Project Plan Architect the solution  Supply all required hardware, software and licensing for the solution (must run on a UNIX or Windows OS)  Implement the architected solution  Capture and store any ICT systems, database tables, schema’s etc) from ICT systems as identified by the RAF.  Import historical data that may be available  Build meaningful dashboard, charts and graphs as per RAF requirements.  Create alerts as required by RAF  Implement granular role-base access controls to the solution and the information contained therein as per RAF requirements.  Training as well as knowledge transfer to RAF ICT Staff in terms of - Formal Training of ICT Staff for maintenance, configuration and ongoing support of the solution. - Knowledge and skills to ICT Staff for maintaining, configuration and ongoing support of the solution. 20 Evaluation Criteria (continue)

Page 8[Insert presentation title] Evaluation Criteria continue Functional criteriaWeightings Demonstration The bidders are required to demonstrate capabilities of the solution. Reference Checks The bidder must provide contactable references where they have implemented similar solution. The reference must include the following: Company name Contact person\s Contact numbers address Total100%

Page 9[Insert presentation title] Original signed bid document 2 hard copies Submitted in sealed envelopes Each schedule must be clearly distinguish, indexed and all pages numbered Submission of bid responses

Page 10[Insert presentation title] Disqualification of bids Bidders shall be disqualified if they fail to: Submit a valid and original tax clearance certificate Complete questionnaires in full Submit true and correct information Comply with mandatory requirements Comply with prescribed response format

Page 11[Insert presentation title] Administration RFP Closing Date: 23 January (as per the clock at RAF reception ) Venue: RAF Menlyn Reception 38 Ida street Menlo Park Pretoria Bid responses sent by courier must reach the reception at least 36 (thirty six) hours before the closing date to be deposited into the bid box Submission Register must be signed at the reception by bidder when submitting bid documents Late bids will not be considered All queries must be forwarded to Enquiries and clarification of technical issues will close not later than 16 January 11H00. Important note: Please ensure that the attendance register has been signed Name of company Contact details

Page 12[Insert presentation title] Business Challenge A number of different Point solutions to monitor, report and alert which do not provide for event correlation No Single source of ICT log and other data Integrity of ICT Log files (Capacity, Admins, Forensics etc…) Limited resources within the ICT Security department to monitor large quantities of log files manually for possible security threats and/or events Audit requirement Unauthorised changes within ICT systems Difficult to identify root cause of ICT failures/instability

Page 13[Insert presentation title] Purpose of the Tender The RAF wishes to appoint a service provider that is experienced, suitable and qualified for the implementation of a Security Log Monitoring Tool The Service Provider must: −Supply all required hardware, software and licensing for the solution (must run on a UNIX or Windows OS) – 3Years −Implement the architected solution −Capture and store any ICT system data (eg: Logs, registry, configuration, files systems, database tables, schema’s, etc...) −Import historical data that may be available −Build meaningful dashboard, charts and graphs as per RAF requirements. −Create alerts as required by RAF −Role-based access controls to the solution −Training as well as knowledge transfer to RAF ICT Staff in terms of  Formal Training of ICT Staff for maintenance, configuration and ongoing support of the solution.  Knowledge and skills to ICT Staff for maintaining, configuration and ongoing support of the solution

Page 14[Insert presentation title] ICT Environment Virtualisation technologies (Xen) Citrix Microsoft Windows and Active Directory Databases (Oracle, Informix and SQL) UNIX OS (Linux, HPUX and AIX) SAP Old Claims (Legacy system built on Informix database) FINEOS (In house claims processing system)

Page 15[Insert presentation title] Thank you Questions and Answers