1. ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00034
Date: 14 January 2013
Time: 11h00

2. Overview Background Evaluation Criteria Submission of bid responses
Disqualification of bids
Procurement Administration
Business Challenge
Purpose of the Tender
ICT Environment
Questions and Answers

3. Background
RFP: RAF/2012/00034 :APPOINTMENT OF A SERVICE PROVIDER FOR THE IMPLEMENTATION, MAINTENANCE AND SUPPORT OF A LOG MANAGEMENT TOOL FOR A PERIOD OF THREE YEARS
Advertised on: 07 December 2012
Closing on : 23 January 2013

4. Evaluation Criteria Evaluation will be based on 90/10 PPPFA system
Points
Price 90
Participation goals 10
Total
100

5. Evaluation Criteria (continue)
Mandatory Requirements
The bidders must provide a letter from Solution Vendor which indicates that they are accredited to implement, supply and support the proposed solution.
Failure by the Fund and the successful bidder to conclude a contract within 60 days following the issuing by the Fund of the award letter to the successful bidder, will result in the bid being deemed to be non-responsive which will then entitle the Fund to consider other responsive bids and award the tender to another bidder or bidders.

6. Evaluation Criteria (continue)
Functional criteria
Weightings
Proposal
The bidders are required to submit a proposal which detail the entire requirement as stated in the scope of work. 30

7. Evaluation Criteria (continue)
Functional criteria
Weightings
Project Plan
Architect the solution
Supply all required hardware, software and licensing for the solution (must run on a UNIX or Windows OS)
Implement the architected solution
Capture and store any ICT systems, database tables, schema’s etc) from ICT systems as identified by the RAF.
Import historical data that may be available
Build meaningful dashboard, charts and graphs as per RAF requirements.
Create alerts as required by RAF
Implement granular role-base access controls to the solution and the information contained therein as per RAF requirements.
Training as well as knowledge transfer to RAF ICT Staff in terms of
Formal Training of ICT Staff for maintenance, configuration and ongoing support of the solution.
Knowledge and skills to ICT Staff for maintaining, configuration and ongoing support of the solution. 20

8. Evaluation Criteria continue
Functional criteria
Weightings
Demonstration
The bidders are required to demonstrate capabilities of the solution.
Reference Checks
The bidder must provide contactable references where they have implemented similar solution. The reference must include the following:
Company name
Contact person\s
Contact numbers
address 40 10
Total
100%

9. Submission of bid responses
Original signed bid document
2 hard copies
Submitted in sealed envelopes
Each schedule must be clearly distinguish, indexed and all pages numbered

10. Disqualification of bids
Bidders shall be disqualified if they fail to:
Submit a valid and original tax clearance certificate
Complete questionnaires in full
Submit true and correct information
Comply with mandatory requirements
Comply with prescribed response format

11. Administration
RFP Closing Date: 23 January (as per the clock at RAF reception )
Venue: RAF Menlyn Reception 38 Ida street Menlo Park Pretoria
Bid responses sent by courier must reach the reception at least 36 (thirty six) hours before the closing date to be deposited into the bid box
Submission Register must be signed at the reception by bidder when submitting bid documents
Late bids will not be considered
All queries must be forwarded to
Enquiries and clarification of technical issues will close not later than 16 January @ 11H00.
Important note:
Please ensure that the attendance register has been signed
Name of company
Contact details

12. Business Challenge
A number of different Point solutions to monitor, report and alert which do not provide for event correlation
No Single source of ICT log and other data
Integrity of ICT Log files (Capacity, Admins, Forensics etc…)
Limited resources within the ICT Security department to monitor large quantities of log files manually for possible security threats and/or events
Audit requirement
Unauthorised changes within ICT systems
Difficult to identify root cause of ICT failures/instability

13. Purpose of the Tender
The RAF wishes to appoint a service provider that is experienced, suitable and qualified for the implementation of a Security Log Monitoring Tool
The Service Provider must:
Supply all required hardware, software and licensing for the solution (must run on a UNIX or Windows OS) – 3Years
Implement the architected solution
Capture and store any ICT system data (eg: Logs, registry, configuration, files systems, database tables, schema’s, etc...)
Import historical data that may be available
Build meaningful dashboard, charts and graphs as per RAF requirements.
Create alerts as required by RAF
Role-based access controls to the solution
Training as well as knowledge transfer to RAF ICT Staff in terms of
Formal Training of ICT Staff for maintenance, configuration and ongoing support of the solution.
Knowledge and skills to ICT Staff for maintaining, configuration and ongoing support of the solution

14. ICT Environment Virtualisation technologies (Xen) Citrix
Microsoft Windows and Active Directory
Databases (Oracle, Informix and SQL)
UNIX OS (Linux, HPUX and AIX)
SAP
Old Claims (Legacy system built on Informix database)
FINEOS (In house claims processing system)

15. Thank you
Questions and Answers