1. ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00014 Presenter: Anna Mosupyoe and Tshepiso Mamanyuwa Date: 31 January 2012 Time: 13:00

2. Overview Background Evaluation Criteria Submission of bid responses Disqualification of bids Procurement Administration Purpose of the RFP Questions and Answers

3. Page 3[Insert presentation title] Background RFP: RAF/2012/00014: APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE PRINTER MAINTENANCE AND REPAIRS FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THREE YEARS Advertised on 20 January 2012 Closing on 13 February 2012

4. Page 4[Insert presentation title] Evaluation Criteria Evaluation will be based on 90/10 PPPFA system CriteriaPoints Price90 Participation goals10 Total100

5. Page 5[Insert presentation title] Evaluation Criteria Mandatory requirements The service provider must have accreditation to maintain and repair HP printers and be able to service other brands such as Minolta, Nashua, etc. Please provide accreditation from HP to confirm that you are accredited to maintain and repair HP printers.

6. Page 6[Insert presentation title] Functional criteriaWeightings Foot Print Service providers must be able to supply maintenance and repair printers in all nine provinces. Provide RAF with addresses of offices that you have in all nine provinces and for those that you do not have offices substantiate on how you will maintain and repair printers or provide a list of alliance service providers that will be used. Experience of the Company Provide RAF with 3 references where you have provided printer maintenance and repairs services. The reference should include the following: Company name Contact person Contact person e-mail address and contact number. 25% 30% Evaluation Criteria (continue)

7. Page 7[Insert presentation title] Evaluation Criteria continue Functional criteriaWeighting s Service Plan The service provider must provide RAF with the service plan of how the required services will be delivered to the RAF. The plan should include for example the following: A formal methodology Resource management Project tracking and progress reporting Provide loaned printers Provide quarterly maintenance Report on printers Incident management; and all requirements that are required for the project. Training The service provider should develop a skill transfer plan on how to transfer skills to users and ICT technician on handling printers to avoid breakdowns and provide ICT with skills on how to resolve faults that are not critical. 30% 15%

8. Page 8[Insert presentation title] Original signed bid document 4 hard copies Submitted in sealed envelopes Each schedule must be clearly distinguish, indexed and all pages numbered Submission of bid responses

9. Page 9[Insert presentation title] Disqualification of bids Bidders shall be disqualified if they fail to: Submit a valid and original tax clearance certificate Complete questionnaires in full Submit true and correct information Comply with mandatory requirements Comply with prescribed response format

10. Page 10[Insert presentation title] Administration RFP Closing Date: 13 February 2012 @11H00 Venue: RAF Menlyn Reception 38 Ida street Menlo Park Pretoria Bid responses sent by courier must reach the reception at least 36 (thirty six) hours before the closing date to be deposited into the bid box Submission Register must be signed at the reception by bidder when submitting bid documents Late bids will not be considered All queries must be forwarded to annah@raf.co.za Enquiries and clarification of technical issues will close not later than 02 February 2012 @ 11H00. Important note: Please ensure that the attendance register has been signed Name of company Contact details

11. Page 11[Insert presentation title] Purpose of the RFP

12. Page 12[Insert presentation title] Purpose of RFP (continue) UNDERSTANDING OF THE RAF SERVICE EXPECTATION

13. Page 13[Insert presentation title] −Enable the RAF to deliver on its mandate −RAF ICT support personnel is in 6 regions (challenge) −Speedy response (repair) −Avoidance of printer downtime −Proper maintenance and alerts (printer assessments) −Reporting Purpose of RFP (continue)

14. Page 14[Insert presentation title] Thank you Questions and Answers