1. ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00014
Presenter: Anna Mosupyoe and Tshepiso Mamanyuwa
Date: 31 January 2012
Time: 13:00

2. Overview Background Evaluation Criteria Submission of bid responses
Disqualification of bids
Procurement Administration
Purpose of the RFP
Questions and Answers

3. Background
RFP: RAF/2012/00014: APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE PRINTER MAINTENANCE AND REPAIRS FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THREE YEARS
Advertised on 20 January 2012
Closing on 13 February 2012

4. Evaluation Criteria Evaluation will be based on 90/10 PPPFA system
Points
Price 90
Participation goals 10
Total
100

5. Evaluation Criteria
Mandatory requirements
The service provider must have accreditation to maintain and repair HP printers and be able to service other brands such as Minolta, Nashua, etc.
Please provide accreditation from HP to confirm that you are accredited to maintain and repair HP printers.

6. Evaluation Criteria (continue)
Functional criteria
Weightings
Foot Print
Service providers must be able to supply maintenance and repair printers in all nine provinces. Provide RAF with addresses of offices that you have in all nine provinces and for those that you do not have offices substantiate on how you will maintain and repair printers or provide a list of alliance service providers that will be used.
Experience of the Company
Provide RAF with 3 references where you have provided printer maintenance and repairs services.
The reference should include the following:
Company name
Contact person
Contact person address and contact number.
25%
30%

7. Evaluation Criteria continue
Functional criteria
Weightings
Service Plan
The service provider must provide RAF with the service plan of how the required services will be delivered to the RAF. The plan should include for example the following:
A formal methodology
Resource management
Project tracking and progress reporting
Provide loaned printers
Provide quarterly maintenance
Report on printers
Incident management; and all requirements that are required for the project.
Training
The service provider should develop a skill transfer plan on how to transfer skills to users and ICT technician on handling printers to avoid breakdowns and provide ICT with skills on how to resolve faults that are not critical.
30%
15%

8. Submission of bid responses
Original signed bid document
4 hard copies
Submitted in sealed envelopes
Each schedule must be clearly distinguish, indexed and all pages numbered

9. Disqualification of bids
Bidders shall be disqualified if they fail to:
Submit a valid and original tax clearance certificate
Complete questionnaires in full
Submit true and correct information
Comply with mandatory requirements
Comply with prescribed response format

10. Administration RFP Closing Date: 13 February 2012 @11H00
Venue: RAF Menlyn Reception 38 Ida street Menlo Park Pretoria
Bid responses sent by courier must reach the reception at least 36 (thirty six) hours before the closing date to be deposited into the bid box
Submission Register must be signed at the reception by bidder when submitting bid documents
Late bids will not be considered
All queries must be forwarded to
Enquiries and clarification of technical issues will close not later than 02 February 11H00.
Important note:
Please ensure that the attendance register has been signed
Name of company
Contact details

11. Purpose of the RFP

12. Purpose of RFP (continue)
UNDERSTANDING OF THE RAF SERVICE EXPECTATION

13. Purpose of RFP (continue)
Enable the RAF to deliver on its mandate
RAF ICT support personnel is in 6 regions (challenge)
Speedy response (repair)
Avoidance of printer downtime
Proper maintenance and alerts (printer assessments)
Reporting

14. Thank you
Questions and Answers