Universals of Interpersonal Communication CH. 1
Interpersonal Communication Selective Systemic Unique Ongoing Quantitative Qualitative
between 2 persons who have an established relationship Quantitative or Dyadic Approach
two-person communication based on psychological data, Explanatory knowledge, and personally established rules. Qualitative or Developmental Approach
Elements of Interpersonal Communication A.Source-Receiver = of messages simultaneously
Encode = form messages Decode = decipher messages break down and assign meaning for understanding
Competence is your ability to communicate effectively interpersonal competence = ability to adjust your communication according to the context
Messages Verbal or Nonverbal Feedback = message sent by the receiver of a message, back to the original sender
Feed-forward = isinformation given prior to the main message 1. sets you up to receive the information in a particular way
Channel = medium through which the message is transmitted Always involves the 5 senses
Noise = anything that interferes with the transmission of a message
physical = environment physiological = biological problems of the communicators psychological = mental interference located in the minds of the communicators
S emantic = language problems Context = influences the form and content of messages
physical = setting temporal = time social-psychological status of relationship cultural = influences values, morals, beliefs Purpose = variety Ethics = every act has a moral dimension
II.Transactional Process A. Is a Process = continual and ever changing B. Elements are Interdependent = a change in one = a change in all
Speaker/ Listener Speaker/ Listener Transactional View Fig. 2.1
Communication is: Inevitable - one cannot Not communicate Irreversible - can’t take it back Unrepeatable - can’t duplicate it
III. Symmetrical vs. Complementary Symmetrical = equal or similar status Complementary = unequal or opposite status
Content & Relational Dimensions Content Dimension = the information that tells what behavior is expected
Relational Dimension =tells us how to interpret the content implications from two dimensions gender differences
Process of Adjustment = learning another's unique system of signals over time. Communication Accommodation = adjusting speaking style for listeners to gain social approval