1. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Essentials of Human Communication, 7 th Edition Joseph A. DeVito Hunter College of the City University of New York

2. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Chapter One: The Essentials of Human Communication This multimedia product and its contents are protected under copyright law. The following are prohibited by law: - any public performance or display, including transmission of any image over a network; - preparation of any derivative work, including the extraction, in whole or in part, of any images; - any rental, lease, or lending of the program.

3. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Chapter One Goals Use the essential elements and principles of human communication in your daily interactions Acknowledge the role of culture in all forms of communication

4. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Skills Self-presentation skills Relationship skills Interviewing skills Group interaction and leadership skills Presentation (public speaking) skills Media literacy skills

5. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Forms of Human Communication Intrapersonal – Talking with one’s self to better learn and judge self Interpersonal – Interactions with a person with whom you have a relationship – Learn and reveal about others and self

6. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Forms of Communication cont… Interviewing – Communication that proceeds by question and answer – A method of self-learning, gaining counsel, and achieving goals Small group/team – Working with others to solve problems, develop new ideas, and share knowledge and experiences

7. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Forms of Communication cont… Public – In public settings, people inform and persuade one another to act, buy, or think. Computer mediated – Communication that takes place through some kind of computer – Examples: e-mail, instant messaging, and social networking sites – Asynchronous

8. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Forms of Communication cont… Mass communication – Communication from one source to many receivers – Includes magazines, newspapers, radio, and television

9. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. The more you communicate, the better your communication will be. When two people are in a close relationship, neither person should have to communicate needs and wants explicitly; the other person should know what these are. Myths About Human Communication

10. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Interpersonal or group conflict is a reliable sign that the relationship or group is in trouble. Like good communicators, leaders are born, not made. Fear of speaking in public is detrimental and must be eliminated. Myths About Human Communication cont…

11. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Linear model In early models (representations) or theories, the communication process was thought to be linear – Speaker spoke and listener listened Communication Models and Concepts

12. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Sources-Receivers Transactional model – Each person involved is both a source and a receiver Encoding–decoding

13. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved.

14. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. How would you revise this model to depict small group interaction or public speaking?

15. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Messages Feedforward Messages – The information you provide before sending your primary messages – Phatic communication or __________ Feedback Messages – Self-feedback v. feedback from others Metamessages – Communication about communication

16. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Communication Context Physical Cultural Social-psychological Temporal (time)

17. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Channel Face-to-Face Communication Computer-Mediated Communication

18. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Noise Physical Physiological Psychological Semantic Signal-to-Noise Ratio

19. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. For every communication act, there is some consequence. Cognitive Affective Psychomotor Effects

20. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Your knowledge and understanding of how communication works Your ability to use communication effectively Communication Competence

21. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. The Competent Communicator… Thinks critically and mindfully Recognizes the role of power Is culturally sensitive Is ethical Is an effective listener

22. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Principles of Communication Adjustment Ambiguous Involves content and relationships Has a power dimension Punctuated Purposeful Inevitable, irreversible, and unrepeatable

23. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Culture and Human Communication Culture consists of the beliefs, ways of behaving, and artifacts of a group. Gender and changing gender roles

24. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. The Importance of Culture 1. Demographic changes 2. Increased sensitivity to cultural differences 3. Economic interdependency 4. Advances in communication technology

25. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Dimensions of Culture Uncertainty avoidance Masculinity-femininity Power distance Individualism-collectivism High and low context

26. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Ethnic Identity and Ethnocentrism On a scale from 1 = strongly disagree to 5 = strongly agree Indicate how true the following statements are about you

27. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. I am increasing my involvement in activities with my ethnic group. I involve myself in causes that will help members of my ethnic group. It feels natural being part of my ethnic group. I have spent time trying to find out more about my own ethnic group. I am happy to be a member of my ethnic group. I have a strong sense of belonging to my ethnic group. I often talk to other members of my group to learn more about my ethnic culture.

28. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. End Show