1. Introduction to Interpersonal Communication
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2. The Study of Interpersonal Communication
Acknowledge our past
Understanding the present
Intrapersonal
Interpersonal
Small group
Organizational
Mass
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3. Defining Interpersonal Communication
Message exchange – both verbal and nonverbal
Creation of meaning – the understanding communicators take from the message
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4. Models of Communication
Mechanistic Thinking and the Linear Model
Feedback and Interactional Model
Shared Meaning and the Transactional Model
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5. Linear Model Noise Sender Message Receiver Channel Physical noise
Physiological noise
Psychological noise
Semantic noise
Sender
Message
Receiver
Channel
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6. Linear Model Context Physical Cultural Social-emotional Historical
Sender
Message
Receiver
Context
Physical
Cultural
Social-emotional
Historical
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7. Feedback and the Interaction Model
Sender
Receiver
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8. Feedback and the Interaction Model
Feedback – responses to people, their messages, or both
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9. Shared Meaning and the Transactional Model
Field of experience - refers to a person’s culture, past experiences, personal history and how these elements influence the communication process
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10. Interpersonal Communication Continuum
Communication that exists on a continuum from impersonal to interpersonal
Relational history
Relational rules
Relational uniqueness
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11. The Value of Interpersonal Communication
Increases job success
Improves relationships with family and friends
Improves academic performance
Self-actualization – becoming the best you can be
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12. Principles of Interpersonal Communication
It is unavoidable
It is irreversible
It is symbolic
It is rule-governed
It is learned
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13. Principles of Interpersonal Communication
It has both content and relationship levels
Content level is the information in the message
Relational level determines how we interpret the message
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14. Myths about Interpersonal Communication
It solves all problems
It is always a good thing
Dark side
Bright side
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15. Myths about Interpersonal Communication
It is common sense
It is synonymous with interpersonal relationships
It is always face-to-face
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16. Interpersonal Communication Ethics
Ethics is a perceived wrongness or rightness of a behavior
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17. Five Ethical Systems of Communication
Categorical imperative - individuals follow moral absolutes (Immanuel Kant)
Utilitarianism –ethics is bringing the greatest good to the largest number of people (John Stuart Mill)
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18. Five Ethical Systems of Communication
The golden mean - a person’s moral virtues stand between two vices with the average or the mean being the foundation for a rational society (Aristotle)
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19. Five Ethical Systems of Communication
Ethic of Care –means being concerned with and focused on the connection between communicators (Carol Gilligan)
Female decision making
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20. Five Ethical Systems of Communication
Significant Choice –communication is ethical to the extent that communicators can exercise free choice (Thomas Nilsen)
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21. Interpersonal Communication Ethics
Understanding ethics and our own values
Choices for changing times: competency and civility
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