August 5, 2008 Accounts Payable, Account Receivable and Fund Balance with Treasury Daily Status Review August 5, 2008 National Aeronautics and Space Administration

August 5, 2008 Agenda Slide Status of Critical Contact Center Systems Customer Contact Center Metrics Status of Critical IT Systems Invoice Workload - Daily Document Imaging Volumes AP Daily Performance Metrics AP-AR Outstanding Issues FbwT Daily Reconciliation Status FBwT Outstanding Issues FBwT Outstanding Issues Trend Chart Internal Controls Audit Activity Weekly-Status of ORR Action Items - NSSC Weekly-Status of ORR Action Items - Dryden, Marshall, SSC Weekly-Upcoming Events Feedback

August 5, 2008 All times Central Status of Critical Contact Center Systems Telephone System is operational Called NSSC123, listen to recording and menu and connect to an agent. Daily at 7:00 a.m. Remedy Help Desk is operational Logged in and checked the Console, Flashboards and Bulletin Board. Daily at 7:00 a.m. Centergy Server is upChecked Quickcom and the Reader Board.Daily at 7:00 a.m. Centergy Manager is operationalLogged in.Daily at 7:00 a.m. Voic – After Hours Messages – cleared Checked voice message light to confirm messages have been read and deleted. Daily at 7:00 a.m. Emergency After Hours Requests entered into Remedy Checked Remedy to confirm any after hours inquiries have been input. Daily at 7:00 a.m. After Hours Telephone messaging system is operational Called NSSC123 after hours recording. Verify option 1 rolls to voice mail and option 2 rolls to after hours on-call Manager. Daily at 7:00 p.m. Quality and Accuracy of InformationRandomly selected live calls and responses reviewed.Daily Time to AnswerReviewed time to answer Centergy and Report.Daily

August 5, 2008 Customer Contact Center Metrics Calls by Inquiry

August 5, 2008 Customer Contact Center Metrics Aging Help Desk Tickets

August 5, 2008 Status of Critical IT Systems SYSTEMSTATUSDOWNTIMEUPTIMECOMMENTS AWMSGREEN IAWGREEN ACaRTGREEN KOFAX-IRGREEN PCCGREEN PAY.GOVGREEN CIDTGREEN REMEDYGREEN SAPGREEN S-FTPGREEN TechDocGREEN

August 5, 2008 Workload - AP Document Imaging Volumes (All Input Sources - Mail, Fax, , FTP)

August 5, 2008 Workload - AP Document Imaging Volumes (All Input Sources - Mail, Fax, , FTP)

August 5, 2008 Note: Data includes interest payments paid via FI Invoice. Performance Metrics for Key Indicators as of August 4, 2008

August 5, 2008 Wave 3 Transition Metrics as of August 4, 2008

August 5, 2008 Note: Data includes interest payments paid via FI Invoice. Interest Performance Metrics August 4, 2008

August 5, 2008 ARC Interest Breakdown as of August 4, 2008

August 5, 2008 DFRC Interest Breakdown as of August 4, 2008

August 5, 2008 GRC Interest Breakdown as of August 4, 2008

August 5, 2008 JSC Interest Breakdown as of August 4, 2008

August 5, 2008 KSC Interest Breakdown as of August 4, 2008

August 5, 2008 LaRC Interest Breakdown as of August 4, 2008

August 5, 2008 MSFC Interest Breakdown as of August 4, 2008

August 5, 2008 SSC Interest Breakdown as of August 4, 2008

August 5, 2008 NSSC Interest Breakdown as of August 4, 2008

August 5, 2008 Discounts Performance Metrics as of August 4, 2008

August 5, 2008 Aged AWMT Cost Requests as of 8:00 AM, August 5, 2008

August 5, 2008 Aged AWMT Invoice Approvals as of 8:00 AM, August 5, 2008

August 5, 2008 Aged AWMT Funding Requests as of 8:00 AM, August 5, 2008

August 5, 2008 Aged AWMT 103/105 Approvals as of 8:00 AM, August 5, 2008

August 5, 2008 Current Status of Invoices as of August 4, 2008

August 5, 2008 Look Ahead August , 2008

August 5, 2008 Wave 3 Pre-Transition Status as of August 4, 2008

August 5, 2008 ARC Pre-Transition Breakdown

August 5, 2008 Wave 4 Pre-Transition Summary as of July 29, 2008

August 5, 2008 Wave 4 Pre-Transition Status as of August 4, 2008

August 5, 2008 GSFC Pre-Transition Breakdown

August 5, 2008 GSFC Pre-Transition Breakdown Continued

August 5, 2008 GSFC Pre-Transition Breakdown Continued

August 5, 2008 GSFC Pre-Transition Breakdown Continued

August 5, 2008 HQ Pre-Transition Breakdown

August 5, 2008 Outstanding IssuesCenterPOCOpen Req. Due Date Complete AWMS Enhancements Currently identified 54 Center & NSSC enhancements Ongoing effort to prioritize enhancements during week of June 30 th After prioritization the NSSC will identify the level of effort required to implement the changes AP/AR/FBWT Core Team prioritization Schedule implementation Centers/ NSSC Henry Daniels 6/13/08 6/16/08 7/29/08 6/27/08 7/11/08 8/08/08 6/24/2008 7/11/08 SR # Discrepancy with the GenPRT3 Report Status: Approved SSC Henry Daniels 4/2/084/04/08 SR# Interest Reason Code Additions Status: Testing complete Centers/ NSSC Henry Daniels 7/15/087/23/08 Accounts Payable Outstanding Issues

August 5, 2008 Outstanding IssuesCenterPOCOpen Req. Due Date Complete SR# – Report to Correctly Calculate Due Dates Status: Closed. All Henry Daniels 4/28/08 7/31/08 Closed 7/31/08 SR# – Request for Refund Process to be Updated in EPSS Status: Impact Assessment JSC/ARC Henry Daniels 6/17/086/28/08 Transition to require Vendors to use the Central Contract Registration (CCR) for updated banking/payment information. All Henry Daniels 6/26/083/31/09 Accounts Payable Outstanding Issues

August 5, 2008 Outstanding IssuesCenterPOCOpen Req. Due Date Complete SR – Update Dunning Letters in SAP Status: Impact Assessment All Henry Daniels 7/28/088/15/08 SR – Remap SAP Printers to HP Printer and MFD. Status: Closed AllHenry Daniels 7/28/087/31/088/4/08 Accounts Receivable Outstanding Issues

August 5, 2008 Outstanding IssuesCenterPOCOpenDueComplete Create a process to ensure timely payment of all utility bills. AllHenry Daniels 7/07/089/8/08 Other Outstanding Issues

August 5, 2008 Days Aged Number$ In ThousandsExplanation IPACs Pending center invoice documentation RFC Payments Center to manually clear CBA payment made in SPS Deposits Advance pending center processing Advance pending center processing (2) Vendor customer payments center processing ARC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

August 5, 2008 Daily Reconciliation Status DFRC FBWT/FMS 224 Reconciliation Aging Days Aged Number$ In ThousandsExplanation IPACs Pending center correction FI pending center processing GSA pending center processing FI pending center processing GSA pending center processing Pending center cost Charge back center processing FI pending center processing Center IPAC rejections FI pending center processing RFC Payments 00 0No Variance Deposits No variance

August 5, 2008 Days Aged Number$ In ThousandsExplanation IPACs Pending center cost action RFC Payments Pending NSSC manual clearing Deposits Timing GRC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

August 5, 2008 Days Aged Number$ In ThousandsExplanation IPACs FI pending center processing Pending center cost action Pending center PO validation FI pending center processing Pending center cost action NSSC to complete posting in August Pending center cost action RFC Payments DIT cancellation Deposits Pending center accounting data validation JSC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

August 5, 2008 Days Aged Number$ In ThousandsExplanation IPACs Personal property center processing Pending center cost action Pending center approval Personal property center processing Paid with incorrect ALC awaiting HQ guidance to process Pending center funding action Pending center cost action RFC Payments 0 No Variance Deposits Advance center to post Center processing KSC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

August 5, 2008 Days Aged Number$ In ThousandsExplanation IPACs Personal property center processing Pending center cost Pending center PO validation Pending receipt of goods Pending center funding Pending center IPAC credit Pending center funding Pending credit IPAC Pending center approval Pending center rejection RFC Payments DIT cancellation Deposits Pending information from center Stale date-over 6 months old LaRC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

August 5, 2008 Daily Reconciliation Status MSFC FBWT/FMS 224 Reconciliation Aging Days Aged Number $ In Thousands Explanation IPACs 0No Variance RFC Payments 0 No Variance Deposits 0 No Variance

August 5, 2008 Days Aged Number$ In ThousandsExplanation IPACs Pending center cost action Pending center cost action (2), GSA pending center processing (1) GSA pending center processing Waiting on goods (2); AR to receive documentation (1) RFC Payments 0 No Variance Deposits SSC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

August 5, 2008 CenterBlank ALCBlank Functional Area Blank Business Area Blank Commitment Item ARCNo Variance DFRCNo Variance GRCNo Variance JSCNo Variance KSCNo Variance LaRCNo Variance MSFCNo Variance SSCNo Variance FBWT Continuous Monitoring Program Activities Daily Reconciliation Status

August 5, 2008 Outstanding IssuesCenterPOCOpenDueComplete Fund Balance with Treasury Outstanding Issues

August 5, 2008 Outstanding Issues Aging Report

August 5, 2008 Internal Controls Fund Balance With Treasury RecommendationProposed ResolutionStatus NASA should consider strengthening its communications with the centers by developing and implementing a communication plan that keeps the centers up to date on control monitoring requirements. The NASA OCFO will respond.Open In accordance with Treasury's rules and regulations regarding suspense accounts, NASA should consider modifying the SAP to Treasury reconciliation process to eliminate suspense Journal Voucher (JV). NASA should request a waiver from Treasury to be able to post to suspense until NASA can update the process and eliminate the need to post to suspense The NASA OCFO will respond.Open Status of resolution – NSSC Transitioning Process Design Assessment

August 5, 2008 Internal Controls Accounts Payable RecommendationProposed ResolutionStatus The NSSC should designate an individual within the Center's Accounts Payable or Procurement department to update the NSSC Vendor Invoice Processor of changes regarding Center's authority listing. In addition, a back-up designee should be assigned for each Center. The NSSC AP will obtain invoice approval lists from Center Procurement and Finance and implement a process to receive the POC list for Contract Assignments from Center Procurement. Procedure will require regular updates from and follow-ups to Procurement and Finance to ensure both lists are kept up to date. Open Status of resolution – NSSC Transitioning Process Design Assessment

August 5, 2008 Accounts Payable RecommendationProposed ResolutionStatus The NSSC Vendor Payment Processor should validate that services have been rendered and the IPAC was approved by the applicable CO or COTR before posting to SAP. The NSSC sees the process differently. At the time the IPAC is received by NASA the U. S. Treasury has already reduced NASA's funding by the amount of the IPAC transactions so there is little need to hold these transactions out of the accounting system pending some additional approval. Posting the valid and complete transactions upon receipt actually allows NASA records to remain in balance with U. S. Treasury records. Currently the NSSC performs the following IPAC validations based on downloaded information from GOALS: Purchase Order Number, Obligation Amount in SAP, Type Payment, Originating ALC, Customer ALC, Document Reference Number, Dollar Amount, Accomplish Date. After validation, the IPAC is posted to SAP. For Goods Receipt related IPACs the NSSC also checks SAP to ensure the goods receipt transaction has been processed in SAP. For services related IPAC the NSSC posts the IPAC transactions upon receipt/validation and then notifies the responsible activity of the posting and asks for confirmation/approval of services claimed on invoice/IPAC. If the responsible activity disapproves the posting the NSSC will work with the charging entity to reverse the IPAC or take other required action. The NSSC recognizes that not all NASA Centers are using an approval prior to posting process for IPAC. Therefore the NSSC will develop a standard IPAC posting procedure and coordinate it with the OCFO to standardize the process across NASA. Open Internal Controls Status of resolution – NSSC Transitioning Process Design Assessment

August 5, 2008 Audit Activity No open audit activity.

August 5, 2008 Action Items

August 5, 2008 Status of Action Items NSSC Action ItemPOC StatusDate Dual Processing for FBWTMosteller

August 5, 2008 Accounts Receivable Data Clean-Up Completed DRYDEN FLIGHT RESEARCH CENTER GLENN RESEARCH CENTER KENNEDY SPACE CENTER LANGLEY RESEARCH CENTER

August 5, 2008 Status of Action Items SSC

August 5, 2008 Status of Action Items MSFC

August 5, 2008 Status of Action Items ARC

August 5, 2008 Status of Action Items JSC

August 5, 2008 Status of Action Items GSFC

August 5, 2008 Status of Action Items HQ

August 5, 2008 Status of Action Items NMO

August 5, 2008 DateEventLocationPOC TBDFI Invoice TransitionNSSC January 2009Grants TransitionNSSC Upcoming E vents

August 5, 2008 OCFO Core Transition Team Members Wave 1 Center CFOs, DCFOs Wave 2 Center CFOs, DCFOs Wave 3 Center CFOs, DCFOs Wave 3 Center On-Site Representatives NSSC Feedback

August 5, 2008 Back-up Information

August 5, 2008 ARC Potential Issues Breakdown

August 5, 2008 DFRC Potential Issues Breakdown

August 5, 2008 GRC Potential Issues Breakdown

August 5, 2008 GSFC Potential Issues Breakdown

August 5, 2008 GSFC Potential Issues Breakdown Continued

August 5, 2008 GSFC Potential Issues Breakdown Continued

August 5, 2008 HQ Potential Issues Breakdown

August 5, 2008 JSC Potential Issues Breakdown

August 5, 2008 KSC Potential Issues Breakdown

August 5, 2008 LaRC Potential Issues Breakdown

August 5, 2008 MSFC Potential Issues Breakdown

August 5, 2008 SSC Potential Issues Breakdown

August 5, 2008 SignOffPage