1. National Aeronautics and Space Administration 1 Accounts Payable, Accounts Receivable and Fund Balance with Treasury Daily Status Review April 8, 2008

2. National Aeronautics and Space Administration 2 AP/AR/FBwT Daily Status Review Agenda Status of Critical Contact Center Systems Askew Customer Contact Center Metrics Askew Status of Critical IT Systems Kilgore Invoice Workload – Daily Document Imaging Volumes Kilgore Daily Performance Metrics for Key Indicators – Accounts Payable Caldwell/Epperson Accounts Payable Performance Trend Charts Caldwell/Epperson Daily reconciliation Stats and Outstanding Issues – Fund Balance with Treasury Mosteller Outstanding Issues – Fund Balance with Treasury Trend Chart Mosteller Internal Controls Mosteller Status of ORR Action Items – NSSC Daniels/Mosteller Feedback

3. National Aeronautics and Space Administration 3 AP/AR/FBwT Daily Status Review Agenda Weekly Slides (Brief on Monday of Each Week) Weekly Performance Metrics AR-FBwT Mosteller February 2008 Reporting Requirements Mosteller Status of ORR Action Items – NSSC Daniels/Mosteller Status of ORR Action Items – Dryden, Marshall, SSC Center Reps Monthly Slides (Briefed 30 Days After Go Live) Customer Contact Center Monthly Trend Charts Askew Monthly Performance Metrics FBwT – Supplementals and State of Differences Mosteller

4. National Aeronautics and Space Administration 4 All times Central Status of Critical Contact Center Systems Telephone System is operational Called 1-877-NSSC123, listen to recording and menu and connect to an agent. Daily at 7:00 a.m. Remedy Help Desk is operational Logged in and checked the Console, Flashboards and Bulletin Board. Daily at 7:00 a.m. Centergy Server is upChecked Quickcom and the Reader Board.Daily at 7:00 a.m. Centergy Manager is operationalLogged in.Daily at 7:00 a.m. Voicemail – After Hours Messages – cleared Checked voice message light to confirm messages have been read and deleted. Daily at 7:00 a.m. Emergency After Hours Requests entered into Remedy Checked Remedy to confirm any after hours inquiries have been input. Daily at 7:00 a.m. After Hours Telephone messaging system is operational Called 1-877-NSSC123 after hours recording. Verify option 1 rolls to voice mail and option 2 rolls to after hours on-call Manager. Daily at 7:00 p.m. Quality and Accuracy of Information Randomly selected live calls and email responses reviewed. Daily Time to AnswerReviewed time to answer Centergy and Report.Daily

5. National Aeronautics and Space Administration 5 Customer Contact Center Metrics Calls by Inquiry

6. National Aeronautics and Space Administration 6 Customer Contact Center Metrics Aging Help Desk Tickets

7. National Aeronautics and Space Administration 7 Status of Critical IT Systems SYSTEMSTATUSDOWNTIMEUPTIMECOMMENTS AWMSGREEN IAWGREEN ACaRTGREEN KOFAX-IRGREEN PCCGREEN PAY.GOVGREEN CIDTGREEN REMEDYGREEN SAPGREEN S-FTPGREEN

8. National Aeronautics and Space Administration 8 Workload - AP Document Imaging Volumes (All Input Sources - Mail, Fax, Email, FTP)

9. National Aeronautics and Space Administration 9 Performance Metrics For Key Indicators Accounts Payable April 1 - 7, 2008 Note: Data includes interest payments paid via FI Invoice.

10. National Aeronautics and Space Administration 10 Interest Performance Metrics April 1 - 7, 2008 Note: Data includes interest payments paid via FI Invoice.

11. National Aeronautics and Space Administration 11 Discounts Performance Metrics April 1 - 7, 2008

12. National Aeronautics and Space Administration 12 Wave 1 Current Status of Invoices as of April 7, 2008

13. National Aeronautics and Space Administration 13 DFRC Issues Invoices Breakdown

14. National Aeronautics and Space Administration 14 MSFC Potential Issues Breakdown

15. National Aeronautics and Space Administration 15 MSFC Potential Issues Breakdown Continued

16. National Aeronautics and Space Administration 16 SSC Potential Issues Breakdown

17. National Aeronautics and Space Administration 17 Wave 1 Look Ahead April 8 – 14, 2008

18. National Aeronautics and Space Administration 18 Accounts Payable Outstanding Issues Outstanding IssuesCenterPOCOpenDueComplete AWMS Enhancements Status: Pending approval concurrence DFRCHenry Daniels 2/21/084/18/08 SR #136526 Invoice Status Report Modified Status: Report regarding testing updated in SR. Awaiting Comp Center action. AllHenry Daniels 2/15/084/18/08 SR # 139739 Discrepancy with the GenPRT3 Report Status: In Process SSCHenry Daniels 4/2/084/11/08 SR # 139880 Changes to Interest Reason Codes Status: Open AllHenry Daniels 4/2/084/11/08

19. National Aeronautics and Space Administration 19 Day s Age d Number $ In Thousands Explanation IPACs RFC Payments Deposits SSC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

20. National Aeronautics and Space Administration 20 Outstanding IssuesCenterPOCOpenDueComplete SR # 137738 Investigate why 7 out of 11 amended bills did not process correctly. Status: Awaiting Center testing. NSSC Commit date 4/11/08 SSCHenry Daniels3/3/084/18/08 Accounts Receivable Outstanding Issues

21. National Aeronautics and Space Administration 21 Daily Reconciliation Status Days Aged Number $ In Thousands Explanation IPACs RFC Payments Deposits DFRC FBWT/FMS 224 Reconciliation Aging

22. National Aeronautics and Space Administration 22 Daily Reconciliation Status MSFC FBWT/FMS 224 Reconciliation Aging Days Aged Number $ In Thousands Explanation IPACs RFC Payments Deposits

23. National Aeronautics and Space Administration 23 CenterBlank ALC Blank Functional Area Blank Business Area Blank Commitment Item SSCNo varianceNo VarianceNo variance DFRCNo variance MSFC No variance Fund Balance with Treasury/Control Monitoring Package Activities Daily Reconciliation Status

24. National Aeronautics and Space Administration 24 Outstanding IssuesCenterPOCOpenDueComplete Fund Balance with Treasury Outstanding Issues

25. National Aeronautics and Space Administration 25 Outstanding Issues Aging Report

26. National Aeronautics and Space Administration 26 Internal Controls Fund Balance With Treasury RecommendationProposed ResolutionStatus NASA should consider strengthening its communications with the centers by developing and implementing a communication plan that keeps the centers up to date on control monitoring requirements. The NASA OCFO will respond.Open In accordance with Treasury's rules and regulations regarding suspense accounts, NASA should consider modifying the SAP to Treasury reconciliation process to eliminate suspense Journal Voucher (JV). NASA should request a waiver from Treasury to be able to post to suspense until NASA can update the process and eliminate the need to post to suspense The NASA OCFO will respond.Open Status of resolution – NSSC Transitioning Process Design Assessment

27. National Aeronautics and Space Administration 27 Internal Controls Accounts Payable RecommendationProposed ResolutionStatus The NSSC should designate an individual within the Center's Accounts Payable or Procurement department to update the NSSC Vendor Invoice Processor of changes regarding Center's authority listing. In addition, a back-up designee should be assigned for each Center. The NSSC AP will obtain invoice approval lists from Center Procurement and Finance and implement a process to receive the POC list for Contract Assignments from Center Procurement. Procedure will require regular updates from and follow-ups to Procurement and Finance to ensure both lists are kept up to date. Open Status of resolution – NSSC Transitioning Process Design Assessment

28. National Aeronautics and Space Administration 28 Accounts Payable RecommendationProposed ResolutionStatus The NSSC Vendor Payment Processor should validate that services have been rendered and the IPAC was approved by the applicable CO or COTR before posting to SAP. The NSSC sees the process differently. At the time the IPAC is received by NASA the U. S. Treasury has already reduced NASA's funding by the amount of the IPAC transactions so there is little need to hold these transactions out of the accounting system pending some additional approval. Posting the valid and complete transactions upon receipt actually allows NASA records to remain in balance with U. S. Treasury records. Currently the NSSC performs the following IPAC validations based on downloaded information from GOALS: Purchase Order Number, Obligation Amount in SAP, Type Payment, Originating ALC, Customer ALC, Document Reference Number, Dollar Amount, Accomplish Date. After validation, the IPAC is posted to SAP. For Goods Receipt related IPACs the NSSC also checks SAP to ensure the goods receipt transaction has been processed in SAP. For services related IPAC the NSSC posts the IPAC transactions upon receipt/validation and then notifies the responsible activity of the posting and asks for confirmation/approval of services claimed on invoice/IPAC. If the responsible activity disapproves the posting the NSSC will work with the charging entity to reverse the IPAC or take other required action. The NSSC recognizes that not all NASA Centers are using an approval prior to posting process for IPAC. Therefore the NSSC will develop a standard IPAC posting procedure and coordinate it with the OCFO to standardize the process across NASA. Open Internal Controls Status of resolution – NSSC Transitioning Process Design Assessment

29. National Aeronautics and Space Administration 29 Audit Activity No open audit activity.

30. National Aeronautics and Space Administration 30 Monthly Slides

31. National Aeronautics and Space Administration 31 Accounts Payable Customer Contact Center Daily Trend Chart by Activity

32. National Aeronautics and Space Administration 32 Accounts Receivable Customer Contact Center Daily Trend Chart by Activity

33. National Aeronautics and Space Administration 33 Fund Balance with Treasury Customer Contact Center Daily Trend Chart by Activity

34. National Aeronautics and Space Administration 34 Other Customer Contact Center Daily Trend Chart by Activity

35. National Aeronautics and Space Administration 35 Accounts Receivable DRFCMSFCSSC Late Billings by Type (NSSC, other)000 Overdue Collection Notices003 Number of Journal Voucher Entries206 Monthly Performance Metrics For Key Indicators March 2008

36. National Aeronautics and Space Administration 36 Report DescriptionStatusDue Date Release Date POC MTS #2 – MTS Fund Balance with Treasury (CMP) On target 4/12/08 Peggy Mosteller MTS #3 - Fund Balance with Treasury (CMP) On target 4/12/08 Peggy Mosteller MTS #4A – MTS Amount in Suspense (FIDO) Completed 4/7/08 Peggy Mosteller MTS #4B - Amount in Suspense (FIDO) Completed 4/7/08 Peggy Mosteller MTS #5 - Delinquent AR from Public (FIDO) Completed4/7/08 Henry Daniels MTS #6 Treasury Report on Receivable (TROR) Completed4/7/08 Henry Daniels AP/AR/FBWT Reporting Requirements March 2008

37. National Aeronautics and Space Administration 37 Report DescriptionStatusDue Date Release Date POC MTS #7 – Electronic Payments to Vendors (FIDO) Completed4/7/08 Henry Daniels MTS #8 - % Late Payments (FIDO)Completed4/7/08 Henry Daniels MTS #9 - $ of Interest Penalties Paid (FIDO) Completed4/7/08 Henry Daniels MTS #13 – Accuracy of ReportingOn target As requested by DAB Peggy Mosteller MTS #14 – Timeliness of Reporting by ALC Completed 4/3/08 Peggy Mosteller MTS #18 – ReconciliationsOn target 4/12/08 Peggy Mosteller MTS #19 – Aging of Open Item Balances (CMP) On Target04/12/084/12/08Henry Daniels AP/AR/FBWT Reporting Requirements March 2008 - Continued

38. National Aeronautics and Space Administration 38 Fund Balance with Treasury Supplemental DFRC MSFC SSC Monthly Performance Metrics For Key Indicators

39. National Aeronautics and Space Administration 39 Fund Balance with Treasury Statement of Differences – Expenditures DFRC110K MSFC-275K SSC189k Statement of Differences – Collections DFRC0 MSFC-1K SSC1K Monthly Performance Metrics For Key Indicators

40. National Aeronautics and Space Administration 40 Fund Balance with Treasury Suspense<= 3 Months> 3 Months6 Months DFRC-As of March Month End.05016K16k MSFC-As of March Month End 0.08K116K SSC-As of March Month End 0-12K0 Monthly Performance Metrics For Key Indicators

41. National Aeronautics and Space Administration 41 OCFO Core Transition Team Members Wave 1 Center CFOs, DCFOs Wave 1 Center On-Site Representatives NSSC Feedback

42. National Aeronautics and Space Administration 42 SignOffPage