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July 22, 2008 Accounts Payable, Account Receivable and Fund Balance with Treasury Daily Status Review July 22, 2008 National Aeronautics and Space Administration.

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Presentation on theme: "July 22, 2008 Accounts Payable, Account Receivable and Fund Balance with Treasury Daily Status Review July 22, 2008 National Aeronautics and Space Administration."— Presentation transcript:

1 July 22, 2008 Accounts Payable, Account Receivable and Fund Balance with Treasury Daily Status Review July 22, 2008 National Aeronautics and Space Administration

2 July 22, 2008 Agenda Slide Status of Critical Contact Center Systems Customer Contact Center Metrics Status of Critical IT Systems Invoice Workload - Daily Document Imaging Volumes AP Daily Performance Metrics AP-AR Outstanding Issues FbwT Daily Reconciliation Status FBwT Outstanding Issues FBwT Outstanding Issues Trend Chart Internal Controls Audit Activity Weekly-Status of ORR Action Items - NSSC Weekly-Status of ORR Action Items - Dryden, Marshall, SSC Weekly-Upcoming Events Feedback

3 July 22, 2008 All times Central Status of Critical Contact Center Systems Telephone System is operational Called 1-877-NSSC123, listen to recording and menu and connect to an agent. Daily at 7:00 a.m. Remedy Help Desk is operational Logged in and checked the Console, Flashboards and Bulletin Board. Daily at 7:00 a.m. Centergy Server is upChecked Quickcom and the Reader Board.Daily at 7:00 a.m. Centergy Manager is operationalLogged in.Daily at 7:00 a.m. Voicemail – After Hours Messages – cleared Checked voice message light to confirm messages have been read and deleted. Daily at 7:00 a.m. Emergency After Hours Requests entered into Remedy Checked Remedy to confirm any after hours inquiries have been input. Daily at 7:00 a.m. After Hours Telephone messaging system is operational Called 1-877-NSSC123 after hours recording. Verify option 1 rolls to voice mail and option 2 rolls to after hours on-call Manager. Daily at 7:00 p.m. Quality and Accuracy of InformationRandomly selected live calls and email responses reviewed.Daily Time to AnswerReviewed time to answer Centergy and Report.Daily

4 July 22, 2008 Customer Contact Center Metrics Calls by Inquiry

5 July 22, 2008 Customer Contact Center Metrics Aging Help Desk Tickets

6 July 22, 2008 Status of Critical IT Systems SYSTEMSTATUSDOWNTIMEUPTIMECOMMENTS AWMSGREEN IAWGREEN ACaRTGREEN KOFAX-IRGREEN PCCGREEN PAY.GOVGREEN CIDTGREEN REMEDYGREEN SAPGREEN S-FTPGREEN TechDocGREEN

7 July 22, 2008 Workload - AP Document Imaging Volumes (All Input Sources - Mail, Fax, Email, FTP)

8 July 22, 2008 Workload - AP Document Imaging Volumes (All Input Sources - Mail, Fax, Email, FTP)

9 July 22, 2008 Note: Data includes interest payments paid via FI Invoice. Performance Metrics for Key Indicators as of July 21, 2008

10 July 22, 2008 Wave 2 Transition Metrics as July 21, 2008

11 July 22, 2008 Wave 3 Transition Metrics as July 21, 2008

12 July 22, 2008 Note: Data includes interest payments paid via FI Invoice. Interest Performance Metrics July 21, 2008

13 July 22, 2008 ARC Interest Breakdown as of July 21, 2008

14 July 22, 2008 DFRC Interest Breakdown as of July 21, 2008

15 July 22, 2008 GRC Interest Breakdown as of July 21, 2008

16 July 22, 2008 JSC Interest Breakdown as of July 21, 2008

17 July 22, 2008 KSC Interest Breakdown as of July 21, 2008

18 July 22, 2008 LaRC Interest Breakdown as of July 21, 2008

19 July 22, 2008 MSFC Interest Breakdown as of July 21, 2008

20 July 22, 2008 SSC Interest Breakdown as of July 21, 2008

21 July 22, 2008 NSSC Interest Breakdown as of July 21, 2008

22 July 22, 2008 Discounts Performance Metrics as of July 21, 2008

23 July 22, 2008 Aged AWMS Cost Requests as of 8:00 AM, July 22, 2008

24 July 22, 2008 Aged AWMS Invoice Approvals as of 8:00 AM, July 22, 2008

25 July 22, 2008 Aged AWMS Funding Requests as of 8:00 AM, July 22, 2008

26 July 22, 2008 Aged AWMS 103/105 Approvals as of 8:00 AM, July 22, 2008

27 July 22, 2008 Current Status of Invoices as of July 21, 2008

28 July 22, 2008 Look Ahead July 22 - 28, 2008

29 July 22, 2008 Wave 3 Pre-Transition Summary as of June 30, 2008

30 July 22, 2008 Wave 3 Pre-Transition Status as of July 21, 2008

31 July 22, 2008 ARC Pre-Transition Breakdown

32 July 22, 2008 ARC Pre-Transition Breakdown Continued

33 July 22, 2008 ARC Pre-Transition Breakdown Continued

34 July 22, 2008 Outstanding IssuesCenterPOCOpen Req. Due Date Complete AWMS Enhancements Currently identified 54 Center & NSSC enhancements Ongoing effort to prioritize enhancements during week of June 30 th After prioritization the NSSC will identify the level of effort required to implement the changes Schedule implementation Centers/ NSSC Henry Daniels 6/13/08 6/16/08 6/27/08 7/11/08 6/24/2008 SR # 139739 Discrepancy with the GenPRT3 Report Status: Approved SSC Henry Daniels 4/2/084/04/08 SR# 147187 Interest Reason Code Additions Status: Pending ERB Analysis Centers/ NSSC Henry Daniels 7/15/087/23/08 Accounts Payable Outstanding Issues

35 July 22, 2008 Outstanding IssuesCenterPOCOpen Req. Due Date Complete SR# 141505 – Report to Correctly Calculate Due Dates Status: Pending ERB Analysis All Henry Daniels 4/28/08 7/31/08 SR# 143098 – Request for Refund Process to be Updated in EPSS Status: Impact Assessment JSC/ARC Henry Daniels 6/17/086/28/08 Transition to require Vendors to use the Central Contract Registration (CCR) for updated banking/payment information. All Henry Daniels 6/26/083/31/09 Accounts Payable Outstanding Issues

36 July 22, 2008 Outstanding IssuesCenterPOCOpen Req. Due Date Complete SR 147082 – Change of Printers for Wave IV Centers for July 18 Status: In Process AllHenry Daniels 7/14/087/18/08 Accounts Receivable Outstanding Issues

37 July 22, 2008 Outstanding IssuesCenterPOCOpenDueComplete Create a process to ensure timely payment of all utility bills. AllHenry Daniels 7/07/089/8/08 Other Outstanding Issues

38 July 22, 2008 Days Aged Number$ In ThousandsExplanation IPACs 3 4 5 6 10 12 513144513144 -220 -4 89 1 -13 -104 ARC to process (2); waiting on cost (1); resolved (1); Fed Debt to be processed by NSSC Waiting on information from ARC Waiting on cost (1); to be processed by ARC (2) To be processed by ARC Waiting on information from ARC Waiting on approval and cost breakdown (2); waiting on cost (1); to be processed by ARC (1) RFC Payments 3 10 4141 -205 -44 Posted 7/11 Manually clearing CBA payment made in SPS (1); DIT (1) Deposits 4 11 12 112112 336 5 1,402 To be processed by ARC ARC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

39 July 22, 2008 Daily Reconciliation Status Days AgeNumber$ In ThousandsExplanation IPACs 2 3 4 6 10 11 17 19 23 24 25 26 27 30 31 38 39 61 81 82 90 100 117 118 129 142 148 170 4 1 3 7 8 3 4 1 7 1 11 2 3 1 2 1 -876 -3 -19 -596 -121 6.2 -16 -2 -28 -4 -2 -8 -14 -609 -47 -.3 -2 -4 -8 -6 -.2.01 Reversals to be re-entered by DFRC (5); processed 7/14 (1); to be processed by DFRC (1) Processed (7); waiting on cost (1) Rejection of IPACs – DFRC to correct Chargebacks to be processed by DFRC To be processed by DFRC To be processed by DFRC (2); needs cost (4); rejected IPAC To be processed by DFRC To be processed by DFRC (8); waiting on funding (1); reversed and to be re-entered by DFRC (2) To be processed by DFRC To be processed by DFRC (1); waiting on cost Waiting on cost To be processed by DFRC RFC Payments 23452345 31133113 3,051 3,244 -8 1 DIT Labor JV DIT PCS Taxes Deposits DFRC FBWT/FMS 224 Reconciliation Aging

40 July 22, 2008 Days Aged Number$ In ThousandsExplanation IPACs 3 5 6 10 11 1223112231 -8.8 248 -3 1 Needs cost To be processed by GRC Needs cost Need PO from GRC (2); to be processed by GRC To be processed by GRC RFC Payments 000 Deposits 618To be processed by GRC GRC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

41 July 22, 2008 Days Aged Number$ In ThousandsExplanation IPACs 2 3 4 5 6 10 11 12 8 12 1 4 7 3 2 1 -564 360 -220 -113 -10 -1,250 -14 NSSC working to post Waiting on cost RFC Payments 000 Deposits 2 11 13 111111 2 4.2 JSC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

42 July 22, 2008 Days Aged Number$ In ThousandsExplanation IPACs 2 3 4 5 6 10 11 12 23 27 30 38 41 47 54 55 69 7 2 5 1 4 3 10 4 2 4 1 2 1 -261 -41 -30 -12 -151 -60 -15 -29 -40 -83 -20.4 -16 -199 23 Waiting on approval to post; requested info from KSC Routing to KSC for approval (3) Waiting on cost (10) Requested invoices (2); needs cost (1); needs approval (1) Waiting on bill from GPO (4) IPAC adjustment (1); waiting on approval (2); waiting for CR (1) Waiting on funding (1); working with KSC (1) Working with KSC (2) Waiting on approval (4) IPAC for GSFC rejected but created SOD – to clear in July Waiting on funding (2) Waiting on funding Waiting on approval RFC Payments 21-4,511DIT Deposits 17 18 1111.4 4 Wrong ALC paid; waiting for IPAC To be processed by KSC KSC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

43 July 22, 2008 Days Aged Number$ In ThousandsExplanation IPACs 7 10 14 16 20 22 31 35 38 211111112211111112.3 -1,044 -.06 -2 -.2 -2 -.2 -3 NSSC processing To wash NSSC advance Resolved Waiting on approval Waiting on funding Waiting on approval To be rejected Waiting on approval (2) RFC Payments 000 Deposits 000 LaRC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

44 July 22, 2008 Daily Reconciliation Status MSFC FBWT/FMS 224 Reconciliation Aging Days Aged Number $ In Thousands Explanation IPACs 2345623456 5231152311 -169.1 -128 -2 -.3 Needs cost To be processed by MSFC (DCMA) RFC Payments 2 3 4 5 10 11 5 1 14 1 3 2 8,000 1 3.5 34 258 Labor JV (1); DIT (4) Invoice re-entry required PCS Taxes (12); DIT (2) Award pending processing DIT to be processed by CC Deposits 2 3 13 111111 -.05 -.1 Pending new procedure testing

45 July 22, 2008 Days Aged Number$ In ThousandsExplanation IPACs 19 20 25 45 53 65 111131111131 -19 -16.6 -17 -24 -.3 Resolved To be processed by SSC Waiting on information from SSC Waiting on goods (2); AR to receive documentation Resolved RFC Payments 000 Deposits 000 SSC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

46 July 22, 2008 CenterBlank ALCBlank Functional Area Blank Business Area Blank Commitment Item ARCNo Variance DFRCNo Variance GRCNo Variance JSCNo Variance KSCNo Variance LaRCNo Variance MSFCNo Variance SSCNo Variance FBWT Continuous Monitoring Program Activities Daily Reconciliation Status

47 July 22, 2008 Outstanding IssuesCenterPOCOpenDueComplete Fund Balance with Treasury Outstanding Issues

48 July 22, 2008 Outstanding Issues Aging Report

49 July 22, 2008 Internal Controls Fund Balance With Treasury RecommendationProposed ResolutionStatus NASA should consider strengthening its communications with the centers by developing and implementing a communication plan that keeps the centers up to date on control monitoring requirements. The NASA OCFO will respond.Open In accordance with Treasury's rules and regulations regarding suspense accounts, NASA should consider modifying the SAP to Treasury reconciliation process to eliminate suspense Journal Voucher (JV). NASA should request a waiver from Treasury to be able to post to suspense until NASA can update the process and eliminate the need to post to suspense The NASA OCFO will respond.Open Status of resolution – NSSC Transitioning Process Design Assessment

50 July 22, 2008 Internal Controls Accounts Payable RecommendationProposed ResolutionStatus The NSSC should designate an individual within the Center's Accounts Payable or Procurement department to update the NSSC Vendor Invoice Processor of changes regarding Center's authority listing. In addition, a back-up designee should be assigned for each Center. The NSSC AP will obtain invoice approval lists from Center Procurement and Finance and implement a process to receive the POC list for Contract Assignments from Center Procurement. Procedure will require regular updates from and follow-ups to Procurement and Finance to ensure both lists are kept up to date. Open Status of resolution – NSSC Transitioning Process Design Assessment

51 July 22, 2008 Accounts Payable RecommendationProposed ResolutionStatus The NSSC Vendor Payment Processor should validate that services have been rendered and the IPAC was approved by the applicable CO or COTR before posting to SAP. The NSSC sees the process differently. At the time the IPAC is received by NASA the U. S. Treasury has already reduced NASA's funding by the amount of the IPAC transactions so there is little need to hold these transactions out of the accounting system pending some additional approval. Posting the valid and complete transactions upon receipt actually allows NASA records to remain in balance with U. S. Treasury records. Currently the NSSC performs the following IPAC validations based on downloaded information from GOALS: Purchase Order Number, Obligation Amount in SAP, Type Payment, Originating ALC, Customer ALC, Document Reference Number, Dollar Amount, Accomplish Date. After validation, the IPAC is posted to SAP. For Goods Receipt related IPACs the NSSC also checks SAP to ensure the goods receipt transaction has been processed in SAP. For services related IPAC the NSSC posts the IPAC transactions upon receipt/validation and then notifies the responsible activity of the posting and asks for confirmation/approval of services claimed on invoice/IPAC. If the responsible activity disapproves the posting the NSSC will work with the charging entity to reverse the IPAC or take other required action. The NSSC recognizes that not all NASA Centers are using an approval prior to posting process for IPAC. Therefore the NSSC will develop a standard IPAC posting procedure and coordinate it with the OCFO to standardize the process across NASA. Open Internal Controls Status of resolution – NSSC Transitioning Process Design Assessment

52 July 22, 2008 Audit Activity No open audit activity.

53 July 22, 2008 Action Items

54 July 22, 2008 Status of Action Items NSSC Action ItemPOC StatusDate Dual Processing for FBWTMosteller

55 July 22, 2008 Accounts Receivable Data Clean-Up Completed DRYDEN FLIGHT RESEARCH CENTER GLENN RESEARCH CENTER KENNEDY SPACE CENTER LANGLEY RESEARCH CENTER

56 July 22, 2008 Status of Action Items SSC

57 July 22, 2008 Status of Action Items MSFC

58 July 22, 2008 Status of Action Items ARC

59 July 22, 2008 Status of Action Items JSC

60 July 22, 2008 DateEventLocationPOC 7/24/08Pre-ORRWebExCindy Epperson 7/29/08ORRWebExCindy Epperson Upcoming E vents

61 July 22, 2008 OCFO Core Transition Team Members Wave 1 Center CFOs, DCFOs Wave 2 Center CFOs, DCFOs Wave 3 Center CFOs, DCFOs Wave 3 Center On-Site Representatives NSSC Feedback

62 July 22, 2008 Back-up Information

63 July 22, 2008 ARC Potential Issues Breakdown

64 July 22, 2008 DFRC Potential Issues Breakdown

65 July 22, 2008 GRC Potential Issues Breakdown

66 July 22, 2008 GRC Potential Issues Breakdown Continued

67 July 22, 2008 JSC Potential Issues Breakdown

68 July 22, 2008 KSC Potential Issues Breakdown

69 July 22, 2008 LaRC Potential Issues Breakdown

70 July 22, 2008 MSFC Potential Issues Breakdown

71 July 22, 2008 NSSC Potential Issues Breakdown

72 July 22, 2008 SSC Potential Issues Breakdown

73 July 22, 2008 SignOffPage


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