1. National Aeronautics and Space Administration 1 Accounts Payable, Accounts Receivable and Fund Balance with Treasury Daily Status Review April 15, 2008

2. National Aeronautics and Space Administration 2 AP/AR/FBwT Daily Status Review Agenda Status of Critical Contact Center Systems Askew Customer Contact Center Metrics Askew Status of Critical IT Systems Kilgore Invoice Workload – Daily Document Imaging Volumes Kilgore Daily Performance Metrics for Key Indicators – Accounts Payable Caldwell/Epperson Accounts Payable Performance Trend Charts Caldwell/Epperson Daily reconciliation Stats and Outstanding Issues – Fund Balance with Treasury Mosteller Outstanding Issues – Fund Balance with Treasury Trend Chart Mosteller Internal Controls Mosteller Status of ORR Action Items – NSSC Daniels/Mosteller Feedback

3. National Aeronautics and Space Administration 3 AP/AR/FBwT Daily Status Review Agenda Weekly Slides (Brief on Monday of Each Week) Weekly Performance Metrics AR-FBwT Mosteller February 2008 Reporting Requirements Mosteller Status of ORR Action Items – NSSC Daniels/Mosteller Status of ORR Action Items – Dryden, Marshall, SSC Center Reps Monthly Slides (Briefed 30 Days After Go Live) Customer Contact Center Monthly Trend Charts Askew Monthly Performance Metrics FBwT – Supplementals and State of Differences Mosteller

4. National Aeronautics and Space Administration 4 All times Central Status of Critical Contact Center Systems Telephone System is operational Called 1-877-NSSC123, listen to recording and menu and connect to an agent. Daily at 7:00 a.m. Remedy Help Desk is operational Logged in and checked the Console, Flashboards and Bulletin Board. Daily at 7:00 a.m. Centergy Server is upChecked Quickcom and the Reader Board.Daily at 7:00 a.m. Centergy Manager is operationalLogged in.Daily at 7:00 a.m. Voicemail – After Hours Messages – cleared Checked voice message light to confirm messages have been read and deleted. Daily at 7:00 a.m. Emergency After Hours Requests entered into Remedy Checked Remedy to confirm any after hours inquiries have been input. Daily at 7:00 a.m. After Hours Telephone messaging system is operational Called 1-877-NSSC123 after hours recording. Verify option 1 rolls to voice mail and option 2 rolls to after hours on-call Manager. Daily at 7:00 p.m. Quality and Accuracy of Information Randomly selected live calls and email responses reviewed. Daily Time to AnswerReviewed time to answer Centergy and Report.Daily

5. National Aeronautics and Space Administration 5 Customer Contact Center Metrics Calls by Inquiry

6. National Aeronautics and Space Administration 6 Customer Contact Center Metrics Aging Help Desk Tickets

7. National Aeronautics and Space Administration 7 Status of Critical IT Systems SYSTEMSTATUSDOWNTIMEUPTIMECOMMENTS AWMSGREEN IAWGREEN ACaRTGREEN KOFAX-IRGREEN PCCGREEN PAY.GOVGREEN CIDTGREEN REMEDYGREEN SAPGREEN S-FTPGREEN

8. National Aeronautics and Space Administration 8 Workload - AP Document Imaging Volumes (All Input Sources - Mail, Fax, Email, FTP)

9. National Aeronautics and Space Administration 9 Performance Metrics For Key Indicators Accounts Payable April 1 - 14, 2008 Note: Data includes interest payments paid via FI Invoice.

10. National Aeronautics and Space Administration 10 Interest Performance Metrics April 1 - 14, 2008 Note: Data includes interest payments paid via FI Invoice.

11. National Aeronautics and Space Administration 11 Discounts Performance Metrics April 1 - 14, 2008

12. National Aeronautics and Space Administration 12 Wave 1 Current Status of Invoices as of April 14, 2008

13. National Aeronautics and Space Administration 13 DFRC Issues Invoices Breakdown

14. National Aeronautics and Space Administration 14 MSFC Potential Issues Breakdown

15. National Aeronautics and Space Administration 15 MSFC Potential Issues Breakdown Continued

16. National Aeronautics and Space Administration 16 MSFC Potential Issues Breakdown Continued

17. National Aeronautics and Space Administration 17 SSC Potential Issues Breakdown

18. National Aeronautics and Space Administration 18 Wave 1 Look Ahead April 15 – 21, 2008

19. National Aeronautics and Space Administration 19 Outstanding IssuesCenterPOCOpenDueComplete AWMS Enhancements Status: Enhancements in testing environment. Tier 3 & 4 on track for 4/16/08 Tier 5 & 6 on track for 4/23/08 and 4/30/08 DFRC Henry Daniels 2/21/084/30/08 SR #136526 Invoice Status Report Modified Status: Report regarding testing updated in SR. Awaiting Comp Center action. All Henry Daniels 2/15/08 4/18/08 SR # 139739 Discrepancy with the GenPRT3 Report Status: Pending work assignment SSC Henry Daniels 4/2/084/18/08 SR # 139880 Changes to Interest Reason Codes Status: In Process. Functional Support work assigned to Matthew Buchheit AllHenry Daniels 4/2/084/17/08 Accounts Payable Outstanding Issues

20. National Aeronautics and Space Administration 20 Outstanding IssuesCenterPOCOpenDueComplete SR # 137738 Investigate why 7 out of 11 amended bills did not process correctly. Status: NSSC has suggested that this SR be closed since the reports cannot be run in the Test Environment with the exact data. Suggestion was made by NSSC AR to run ZFI_AR_R_RRB_RJCT prior to running T-code DP96. SSCHenry Daniels3/3/084/18/08 SR# 140551 – Change billing address in SAP for Wave 2 Centers Status: Hold awaiting NSSC action, which is in process. Wave 2 Centers Henry Daniels4/14/084/25/08 Accounts Receivable Outstanding Issues

21. National Aeronautics and Space Administration 21 Outstanding IssuesCenterPOCOpenDueComplete Invoice Approval Escalation Process Tier 4 of AWMS Enhancements Status: On Track. All Henry Daniels 4/16/08 Closed. Tier 4 of AWMS Enhance ments. Other Outstanding Issues

22. National Aeronautics and Space Administration 22 Days Aged Number$ In ThousandsExplanation IPACs 5 9 10 12 30 32 321211321211 -6 -.4 3 6 -9 -118 Waiting on approval, old contract ended 3/2007 Waiting on cost Proceeds from property sale, working with center GSA Sales pending SSC posting Waiting on approval & waiting on cost Waiting on approval for a remaining $12 RFC Payments 00 00 1229 1 -721 -249 Invoice reversals need to be re-entered DIT Deposits 2020 1111 1 2593 Researching Advance for Space Agreement. SSC FBWT/FMS 224 Reconciliation Aging Daily Reconciliation Status

23. National Aeronautics and Space Administration 23 Daily Reconciliation Status Days Aged Number $ In Thousands Explanation IPACs 0 5 9 15 24 26 37 39 52 62 65 69 114111521115114111521115 -6 -29 -3 -73 -.7 -31 -6 -.2 -3 -2 Researching GSA for DFRC to process & variance ref. IPAC Yf012 waiting on DFRC FI Invoice Processed by DFRC FEB IPAC correction DFRC needs to re-enter FI Invoice processed by Dryden GSA Processed by Dryden; partial clearing FI Invoice processed by Dryden FI Invoice to be processed by DFRC GSA for DFRC to process FI Invoice to be processed by DFRC RFC Payments 111111 411411 -263 2679 2 DIT Labor JV needs to be entered to clear variance PCS Taxes will clear when labor JV is entered Deposits 4115Researching DFRC FBWT/FMS 224 Reconciliation Aging

24. National Aeronautics and Space Administration 24 Daily Reconciliation Status MSFC FBWT/FMS 224 Reconciliation Aging Days Aged Number $ In Thousands Explanation IPACs 0 3 4 5 12 24 1 2 1 -268 -36 -1378.1 131 Researching Received cost, posted to SAP 4/14/2008 CAAS Posted to SAP 4/14/2008 November IPAC cleared in April need to do Suspense reversal JV Limited payability issue being researched RFC Payments 2 7 13 4 6 9 11 18 311452211311452211 -9350 -147 -.5 7 -789 -7 12261 11 -12 DIT DIT, NSSC AP researching DIT cleared 4/14/2008 PCS Taxes—payroll JV will clear- PP 08-08 Invoice reversal requested by MSFC, waiting on cost to re-enter to SAP Credit memo reversed – needs to be re-entered Labor JV will clear& $740 variance between reversal and repost PCS Taxes-payroll JV will clear pp 08-07 March SOD reversal of invoice needs to be re-entered Deposits 4 11 12 111111 1 2 14 Timing Advance being posted by center

25. National Aeronautics and Space Administration 25 CenterBlank ALC Blank Functional Area Blank Business Area Blank Commitment Item SSCNo varianceNo VarianceNo variance DFRCNo variance MSFC No variance Fund Balance with Treasury/Control Monitoring Package Activities Daily Reconciliation Status

26. National Aeronautics and Space Administration 26 Outstanding IssuesCenterPOCOpenDueComplete Fund Balance with Treasury Outstanding Issues

27. National Aeronautics and Space Administration 27 Outstanding Issues Aging Report

28. National Aeronautics and Space Administration 28 Internal Controls Fund Balance With Treasury RecommendationProposed ResolutionStatus NASA should consider strengthening its communications with the centers by developing and implementing a communication plan that keeps the centers up to date on control monitoring requirements. The NASA OCFO will respond.Open In accordance with Treasury's rules and regulations regarding suspense accounts, NASA should consider modifying the SAP to Treasury reconciliation process to eliminate suspense Journal Voucher (JV). NASA should request a waiver from Treasury to be able to post to suspense until NASA can update the process and eliminate the need to post to suspense The NASA OCFO will respond.Open Status of resolution – NSSC Transitioning Process Design Assessment

29. National Aeronautics and Space Administration 29 Internal Controls Accounts Payable RecommendationProposed ResolutionStatus The NSSC should designate an individual within the Center's Accounts Payable or Procurement department to update the NSSC Vendor Invoice Processor of changes regarding Center's authority listing. In addition, a back-up designee should be assigned for each Center. The NSSC AP will obtain invoice approval lists from Center Procurement and Finance and implement a process to receive the POC list for Contract Assignments from Center Procurement. Procedure will require regular updates from and follow-ups to Procurement and Finance to ensure both lists are kept up to date. Open Status of resolution – NSSC Transitioning Process Design Assessment

30. National Aeronautics and Space Administration 30 Accounts Payable RecommendationProposed ResolutionStatus The NSSC Vendor Payment Processor should validate that services have been rendered and the IPAC was approved by the applicable CO or COTR before posting to SAP. The NSSC sees the process differently. At the time the IPAC is received by NASA the U. S. Treasury has already reduced NASA's funding by the amount of the IPAC transactions so there is little need to hold these transactions out of the accounting system pending some additional approval. Posting the valid and complete transactions upon receipt actually allows NASA records to remain in balance with U. S. Treasury records. Currently the NSSC performs the following IPAC validations based on downloaded information from GOALS: Purchase Order Number, Obligation Amount in SAP, Type Payment, Originating ALC, Customer ALC, Document Reference Number, Dollar Amount, Accomplish Date. After validation, the IPAC is posted to SAP. For Goods Receipt related IPACs the NSSC also checks SAP to ensure the goods receipt transaction has been processed in SAP. For services related IPAC the NSSC posts the IPAC transactions upon receipt/validation and then notifies the responsible activity of the posting and asks for confirmation/approval of services claimed on invoice/IPAC. If the responsible activity disapproves the posting the NSSC will work with the charging entity to reverse the IPAC or take other required action. The NSSC recognizes that not all NASA Centers are using an approval prior to posting process for IPAC. Therefore the NSSC will develop a standard IPAC posting procedure and coordinate it with the OCFO to standardize the process across NASA. Open Internal Controls Status of resolution – NSSC Transitioning Process Design Assessment

31. National Aeronautics and Space Administration 31 Audit Activity No open audit activity.

32. National Aeronautics and Space Administration 32 OCFO Core Transition Team Members Wave 1 Center CFOs, DCFOs Wave 1 Center On-Site Representatives NSSC Feedback

33. National Aeronautics and Space Administration 33 SignOffPage