Communication Process

Assignment: Define the following New Speech Terms: 1.Communication- The process of sending and receiving messages.

Communication is… I. A 2-way or circular process A. The sending & receiving of messages B. Sharing & exchanging information C. Getting ideas across

II. Categories of Communication: A.Verbal- written or spoken communication B.Nonverbal- (communication without words) EX: body language, facial expressions, gestures, tone of voice, signs, eye contact, etc. C.Symbols- anything that stands for an idea

III. Types of Communication A. Intrapersonal B. Interpersonal C. Group D. Public E. Mass

Interpersonal Communication Ongoing interaction between two people

Group Communication Interaction among people who share an interest in the same thing or share a common purpose

Public Speaking Involves one speaker or a small group of presenters talking to an audience

Mass Communication One-way communication of mechanically reproduced messages to large audiences.

Intrapersonal Communication Communication with yourself that occurs within your mind.

IV. 4 Ways to Present Speeches: Impromptu Manuscript Memorized Extemporaneous

1. Impromptu a.Speaking without preparation EX: Answering a question in class

2. Manuscript a.Speaking from a prepared script (reading word-for-word) b.A presidential address

3. Memorized a.Speaking from memory EX: Professional speeches

4. Extemporaneous a.Speaking from an outline or notes EX: A student’s speech

V. 4 Purposes of Communication A.Inform B.Persuade C.Entertain D.Inspire

The Communication Model: (7 Parts) Context Sender Receiver Message Feedback Channel Noise

Channel SenderReceiver Communication Model Message Feedback Context Noise

The Context Represented by:The situation around which communication takes place.

The Sender The person who transmits a message. Represented by:

The Receiver Represented by:The person who intercepts a message and then decodes it.

The Message Represented by:That which is said or sent.

The Feedback Represented by:The reaction the receiver gives to a message.

The Channel Represented by: The way we get our message across.

Noise, Interference, Distractions Represented by:Any barrier or obstacle that gets in the way of communication. –EXTERNAL Distractions EX: TV too loud –INTERNAL Distractions EX: Personal worry

Channel SenderReceiver Communication Model Message Feedback Context Noise

VIII. 5 Language Registers: A.Frozen B.Formal C.Consultative D.Casual E.Intimate Language is classified into 5 categories called language registers. We determine which register to use based on: who is in our audience, what our topic is, and the purpose of our communication. It is important to use the appropriate language register so we do not offend others.

Frozen Pledge of Allegiance, Lord’s Prayer, Preamble to Constitution –Language that remains fixed/unchanged

Formal Interviews, academic language in classroom (lectures, instruction – mini lessons), public speaking

Consultative Talking to a boss/supervisor/teacher, lawyer, doctor, counselor –Asking for assistance

Casual Talking with friends, slang

Intimate Language of lovers –Not for public information

Universal Rule A person can go from one register to the next register without any conflicts whatsoever (casual to consultative…); however, if a person go from one register to another register, skipping a level or more, this is considered anti-social behavior (i.e. moving from frozen to intimate, etc. marks a difference between a public voice and private voice.

Review: What is communication? List the categories of communication. What are the 5 Communication Arenas? What are the 4 Ways to Present? What are the 4 Purposes of Speeches? What are the 5 Language Registers? Can you draw and label the Communication Model?