Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Wireless Interactive Native Global Services ®

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Presentation transcript:

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Wireless Interactive Native Global Services ®

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG To be globally recognised as;  The leading software provider of CEBP and unified Communications solutions touching on EVERY aspect of enterprise business communication.  The “Core-bridge” in the enterprise, integrating applications and communications environments irrespective of the underlying infrastructure, irrespective of the telephony environment : Desk phoneMobile phone Desk phone and Mobile phone  The “Core-bridge” in the enterprise, integrating applications and communications environments irrespective of the underlying infrastructure, irrespective of the telephony environment : Desk phoneMobile phone Desk phone and Mobile phone

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Fax Validated on Most telephone systems & Dealer Boards Works with most applications: CRM, ERP, , custom apps, …  Add value to existing software  Link disparate databases into one unified view  Easy migration path from legacy PBX’s to VoIP Hardware Independent Software Independent Does not affect other system (phones & apps work independently)  No risk  No need to re-engineer business process.  No change in com infrastructure. Non Intrusive

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Bridge the gap between enterprise and mobile communications Wings delivers communications-enabled business processes to remote workers via their existing mobile devices. Wings enables mobile employees to remain always connected with their company telephony and information systems. Employees are more accessible and productive while on the move. With Wings, mobile phone users take advantage of unified communications technologies previously reserved to desk phone users. These benefits include the visibility of real-time presence, device monitoring and identification of mobile calls from the company contact directory. Wings offers freedom to work anywhere, anytime, enhancing productivity, lowering costs, and improving communications across the enterprise. WINGS removes the necessity for a company to center its work flows around the traditional PBX. Wings delivers communications-enabled business processes to remote workers via their existing mobile devices. Wings enables mobile employees to remain always connected with their company telephony and information systems. Employees are more accessible and productive while on the move. With Wings, mobile phone users take advantage of unified communications technologies previously reserved to desk phone users. These benefits include the visibility of real-time presence, device monitoring and identification of mobile calls from the company contact directory. Wings offers freedom to work anywhere, anytime, enhancing productivity, lowering costs, and improving communications across the enterprise. WINGS removes the necessity for a company to center its work flows around the traditional PBX.

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Blackberry Windows Phone iPhone 2 Android 1

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Corebridge Multimedia Client Corebridge Server (Corebridge CATS-Wings Server) TCP/IP CATS protocol Corebridge Multimedia Client Customer information and Messaging systems Wings protocol CATS protocol Wings Client application IP connection Applied between Wings Client and CATS-Wings Server Applied between CATS-Wings Server and other Corebridge Modules Wi-Fi, 3G/3G+,4G,Edge IP connection

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG CATS Server PhoneEyes Server Corebridge Web Server CATS Protocol Adam database Corebridge Server CCD Core Vision Call Tracker CoreMobile Core Messenger CoreRoute CWCP Admin To Users To Administrator Corebridge Wings Client Corebridge Wings Client Corebridge standard Client application Corebridge CATS Client CATS protocol Over TCP/IP CATS-Wings Server CATS- Wings protocol Over TCP/IP Wi-fi, 3G/3G+, 4G,.

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Security Access Always Connected Call Routing (Personal rules) Call Routing (Personal rules) Availability (Twinning features) Availability (Twinning features) Push Technology ( Call identification ) Push Technology ( Call identification ) Privacy Control SMS Control (My SMS gateway) SMS Control (My SMS gateway) Localization Presence Detection (Public /private Locations) Call Log Call Recording Call Control (Mobile phone monitoring) Call Control (Mobile phone monitoring) Unified Communications (Corebridge Suite) Unified Communications (Corebridge Suite) Presence Control (CAPS technology) Presence Control (CAPS technology) Unified Voic box

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Personal Call Routing Call identification (Push ID) Call identification (Push ID) SMS Control Localization Presence Detection Mobile Call Log Privacy By Design Convergence Fixed-Mobile Call by Corebridge Public locations Private locations Public locations Private locations Colleagues finders/search Always Connected Mobile rules Unified voic box User access Rights Mobile Call Control (Monitoring) 3 rd party application integration Security & Connectivity Security & Connectivity Mobile “Call Recording” Availability (Twinning features) Availability (Twinning features) Unified Communication Alerts Middleware Group Supervision Wings 911 CB Tagger Presence Middleware (CAPS) Telephony Middleware (CATS) Enterprise Mobile Solution

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Wings Services – Wave One Personal SMS Gateway Send SMS from your PC Users’ localization and presence detection “ Locator ” Unified Communication “ Mobile Ready ” Presence Control (ALL) (PC, user, IM, phones..) Mobile Monitoring “ Call Control” “Call Log” “Push Call ID ” Enterprise PBX Integration “Twins” Computer Telephony Integration “CTI” Device Agnostic (iPhone, Android, Blackberry, Windows Phone 8) Personal Rules and Call By Corebridge Enterprise Mobility Solution

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Secured Personalized Access Secured connection based on SIM Card ID User Authentication based on SMS technology Always Connected Service Maintain permanent access Automatic detection of available active network Wi-Fi, 3G/3G+/4G GPRS, Edge Access and connectivity Wings provides secure authentication and control of user access rights based on SIM Card ID, data encryption and user identification

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Write SMS from your PC then send it via “your” mobile Personal SMS Gateway Wings “My SMS Gateway” feature enables users an easy way to write SMS messages from windows desktop using the PC keyboard and send them via their own mobile phones.

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Data push to mobile phone (“screen pop”) Push technology Inbound caller identification from Corebridge meta directory Unlimited contact records in unlimited CPE/hosted applications Mobile call Identification (Push feature) Upon receiving a call on your mobile phone, the caller information is displayed on your mobile screen, identified from your corporate central directory even if the caller does not exist in your cellular phonebook. Caller information is “pushed” and displayed on your mobile screen including the ability to add contact to your mobile phonebook. No synchronization with device is needed.

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Wings Locator Colleagues Presence detection (Locator) Display current Locations of your colleagues [Public (multi-site) – Private] Location coordinates : Wi-Fi, cell towers broadcast and GPS Integration with Corebridge “Search” function and personal call routing Wings Locator enables users’ localization and presence detection. Locations coordinates are calculated based on GPS, Wi-Fi, and Cell towers information. Presence is based on the definition of “Public” and “Private” locations. The Locator detects employees’ positions only when present at predefined public locations or self-defined private locations. Users maintain control of presence and can associate personal rules based on location detection.

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG  Call control : Make Call, Transfer, Hold, … Point to any number on your PC/laptop and dial using your mobile phone  Integration with line of business applications (display profile from 3rd part application…)  Integration with Microsoft Lync  Extension of Corebridge functionalities to mobile phone Directory search and call generation Use Company Corporate Directory (can be millions of contacts) No synchronisation with device, Nothing to do Secure (if the device is lost/stolen) Sensitive corporate information will not “walk away” with employees leaving. Mobile calls Log Management Integration of Mobile CDR’s with Enterprise Call logs Cross-organisation reporting of mobile and desktop phone calls in one consolidated view Audit, compliance, accountability, transparency, time spent,…etc. Mobile UC integration Computer Mobile Integration (CMI) Wings enables sophisticated call handling and Computer Mobile Integration (CMI) allowing mobile phone users to realize key Unified Communications benefits previously reserved for PBX desk phone users. Mobile calls are displayed on your computer with caller ID and screen pop-up from any 3 rd party application of caller profile. From Corebridge taskbar, any 3 rd party applications, such as Microsoft Lync you will be able to dial, answer, hold, un-hold, conference calls, using your mobile phone.

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Group supervision Computer Presence User Presence Desk phone presence Mobile Phone Presence Location presence Public ( multi-site ) Private ( user privacy) Mobile Call Control Call status Mobile states Mobile UC integration Computer Mobile Integration (CMI)

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Application Integration any 3 rd Party application Display Caller Profile …. Microsoft Lync Integration Native Integration with Mobile phone Call presence Mobile states Cisco Jabber Integration Native Integration with Mobile phone Call presence Mobile states 3 rd Party Application Integration

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Mobile Personal Call Routing Wings mobile personal routing offers you the freedom to control calls received on your mobile. By defining personal rules (black list /white list numbers), calls are sent to your office number, business number, assistant number, voice mail or your mobile phone. Control your availability. Unlimited Mobile Personal call routing Rules Based >>Linked to Location, e.g. I am in France, >>Linked to PC Presence >> Unanswered, Busy rules predefined list : Black List, White List, etc…

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Call By Corebridge (Least cost routing) Wings CBC feature enables employees to use the enterprise telephony infrastructure to save money on long-distance calls and reduce roaming charges. By dialing a number, the Corebridge server first initiates a call to your mobile (or to any other phone number you designate), then calls the number and joins the two calls together. Route call traffic at cheaper call rates and avoid roaming charge

Emad Said – R&D 2013 Copyright© 2013 Corebridge NG Advanced search Search contact from Company Meta directory and Personal directory Presence display (Computer, User, Location, desk phone, mobile phone…

End Of Document Corebridge France R&D department