6-1 Module Seven: Nonverbal Messages
In pairs turn your back to your mate. Recount your most embarrassing moment without looking at your partner – use words only Now tell the person you are looking at the same story In Pairs 6-2
7 6-3
Communication without words The message sent must be received in some way by at least one other person 6-4 Nonverbal Messages
Accenting – emphasize I love you. Contradicting – ie winking to show lies Complementing – add nuances: smile, frown Regulating – control flow of verbals: um, pauses Repeating – restate verbal messages: eyebrows raised Substituting – take place of verbals: thumbs up, nod 6-5 Verbal-Nonverbal Interaction
Top of page 141 Under “Examples?” answer these questions on Angel 6-6 Read “Thinking Critically About”
Forming and managing impressions Forming and defining relationships Structuring conversation and social interaction Influencing and deceiving Expressing emotions Read pages Nonverbal Communication Functions
Two men who have not seen each other for a long time meet on the street Two women who have not seen each other for a long time meet on the street Three women sitting around the table in a bar talking Three men sitting around the table in a bar talking A male student telling his roommate about his girlfriend breaking up with him A female student telling her roommate about her boyfriend breaking up with her Role Play 6-8
Smell Face Time Artifacts Touch Body Eyes Paralanguage Silence Space Channels of Nonverbal Communication 6-9
Emblems are gestures that directly translate into words – thumbs up – good job Illustrators enhance the verbal message they accompany – ie gesture to left Affect displays communicate emotional meaning- happy – often unconscious Regulators are behaviours that monitor, control, coordinate, or maintain the speaking of others Adaptors are gestures that satisfy a personal need- rub nose, pick lint, shred cup 6-10 Five Types of Body Messages
Tall – short Weight Hair Attractiveness Race Body Appearance 6-11
Intensifying - exaggerate De-intensifying - underplay Neutralizing - hide Masking - substitute 6-12 Facial Management Techniques See Table 7.2 on page 146
7 6-13
Mirror of the soul Cultural Wide or narrow Eyes 6-14
Seek feedback Inform the other person that the channel of communication is open Signal the nature of a relationship Lessen psychologically the physical distance between you and another person 6-15 Eye Contact
Help others maintain privacy Signal lack of interest Block off unpleasant stimuli Heighten other senses Lying 6-16 Eye Avoidance
Proxemics: Your use of space to communicate Intimate, personal, social, public Territoriality: The territory you occupy or own and the way you protect this territory 6-17 Space Messages
Intimate distance – touching – 46 cm Personal distance – 46 cm – 1.2m Social distance – 1.2m – 3.7m Public distance – 3.6 – more than 7.6m 6-18 Spatial Distance Messages See Table 7.3 on page 148
Status Culture Subject matter Gender Age 6-19 Influences on Spatial Distances
Location of homes/offices Invasion of privacy – work Marking territory Territoriality Messages 6-20
Video
Colour Clothing and body adornment Dress Hair Jewellery Body piercings Tattoos Space decoration 6-22 Artifactual Messages
Haptics – the study of touch Positive emotion Playfulness Control Ritual Task-relatedness Touch Avoidance Communication apprehension 6-23 Touch (Tactile) Messages
Stress – which words Pitch Rate Volume Rhythm Vocalizations – crying, yawning Judgements 6-24 Paralanguage – how you say something
Punctuation is powerful 6-25 Punctuate the following: males in the class : A woman without her man, is nothing. Are you ready for this ? females in the class : A woman: without her, man is nothing. A woman without her man is nothing
Allows time to think Can hurt others Might indicate anxiety - shy May prevent communication Can encourage communications May indicate nothing to say 6-26 Silence
Psychological time Past Present Future 6-27 Time Messages
Psychological time Cultural time Biorhythms Time Messages 6-28
Attraction Taste Memory Identification – ie toothpaste, cleaners, significant others… 6-29 Messages from Smell
Facial expressions Colours Space Time – see Table 7.4 page Nonverbal Cultural Differences
Complete 7.1 and 7.2 page 162: you can use emoticons ie: Complete 7.3 #3 and #4 page163 me your results Skill Building Exercises 6-31