2 Nonverbal Communication Communication without use of linguistic means. Linguistic means: spoken and written language Nonverbal includes aural and visual communication (but non-linguistic)Example: Spoken words - verbalBut tone of voice - nonverbal
3 Nonverbal cues in relation to verbal cues. repeat the verbal message. contradict the verbal message.substitute for the verbal message.complement and accent the verbal message regulate the back and forth flow ofcommunication between people
4 Forms of Nonverbal Communication Communication environmentPhysical appearanceProxemicsBody motion (kinesic behavior).Paralanguage (nonverbal vocal cues) Touching behavior (haptics)Chronemics or the use of time.
5 Communication environment Those elements that impinge on the human relationship but are not directly a part of itThere are fixed and semi‑fixed features of the environment
6 Physical appearance The communicator's physical characteristics. Include: body type, general attractiveness, height, weight,hair and skin color, clothing, etc.
7 Proxemics The study of interpersonal distance or space The use of interpersonal space or distance helps individuals regulate intimacy by controlling sensory exposure.
8 Our “territories”Intimate distance: touching to approx. 18 inches from another person our personal bubblePersonal distance: 18 inches to 4 feet; a personal zone "by personal invitation only"Social distance: 4 to 12 feet (business meetings and impersonal social gatherings.Public distance ranges from 12 to 15 feet
9 Body motion (kinesics). Facial expressions (e.g., smiles) and body movements (e.g., gestures, posture) help us to express attitudes, emotions, or to manage communication.
10 ParalanguageParalanguage consists of the nonverbal vocal cues that surround speech behavior;Pitch, range, rhythm, tempo, and resonance.IntonationVocalizations (e.g., laughing, crying, sighing, whispering) The dialect we speak.