Human Communication: The Basic Course Twelfth Edition PowerPoint™ Presentations prepared by: Naomi Young University of California, San Diego Joseph A. DeVito Hunter College of the City University of New York

Chapter One: Preliminaries to Human Communication This multimedia product and its contents are protected under copyright law. The following are prohibited by law: any public performance or display, including transmission of any image over a network; preparation of any derivative work, including the extraction, in whole or in part, of any images; any rental, lease, or lending of the program. Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Chapter Goals Learn About: The benefits and forms of human communication The major elements in the human communication process The essential principles that explain how communication works The characteristics of the competent communication Learn To: Communicate with a clear understanding of the essential elements and how they relate to each other Use the essential principles of human communication to increase your own effectiveness in interpersonal, small group, and public speaking Begin to internalize the characteristics of communication competence Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Benefits of Human Communication Present yourself in a positive light Build interpersonal relationships Interview effectively Participate in relationships and task groups Influence attitudes and behaviors of audiences Use media critically Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Forms of Human Communication Intrapersonal Interpersonal Interviewing Small Group Microsoft Image Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Forms of Human Communication cont… Organizational Public Speaking Computer (CMC) Mass Communication Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Communication Context Physical context Social-psychological context Temporal (time) context Cultural context Microsoft Image Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Elements of Human Communication Source-Receiver Encoding-Decoding Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Elements of Human Communication Messages Verbal Nonverbal Feedback messages Feedforward messages Meta Messages Refers to another message It is communication about communication Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Elements of Human Communication Feedforward Messages Open channels Preview messages Altercast Disclaim Feedback Messages Positive-Negative Person/Message focused Immediate-Delayed Low/High monitoring Supportive-Critical Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Channels Medium through which message passes Vocal, visual, olfactory, tactile Rarely only one channel Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Elements of Human Communication Noise Physical Physiological Psychological Semantic Effects Intellectual (cognitive) Affective Psychomotor Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Principles of Communication Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Communication is Purposeful To acquire knowledge of others, the world, and yourself To form relationships with others, to interact with others as individuals To assist others by listening, offering solutions To strengthen or change the attitudes or behaviors of others To enjoy the experience of the moment Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Communication is Transactional Communication is an-ever changing process Each element relates integrally to every other element Communication is influenced by a multitude of factors Each person is an interaction is both sender and receiver Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Two Views of Communication <<CLICK>> Linear-the speaker speaks and the listener listens <<CLICK>> Transactional - each person is speaker and listener messages are also being received from the speakers communications. You are also receiving messages of the other person(s) Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Communication is a Package of Signals Verbal and nonverbal message reinforcement Bodily movements combined with verbal messages Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Communication is a Process of Adjustments No two people use identical signal systems Language systems impact ability to communicate Intercultural Communication Communication Accommodation Theory Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Communication Involves Content and Relationship Dimensions The content message The relationship message Ignoring relationship dimensions Recognizing relationship dimensions Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Communication is Ambiguous Messages with more than one meaning Based on different interpretations Informal time Grammatical ambiguity Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Communication is Punctuated Continuous transactions Causes or stimuli <<CLICK>>(a) The sequence of events as it exists in reality <<CLICK>>(b) The sequence of events punctuated by the teacher <<CLICK>>(c) The sequence of events punctuated by the students Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Communication Is Inevitable, Irreversible, and Unrepeatable Messages are always being sent In any interactional situation communication will occur You cannot ‘uncommunicate’ You cannot recapture the exact situation, frame of mind, or relationship that defined a previous communication act. Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

The Competent Communicator Thinks critically and mindfully Is culturally sensitive Is ethical Is an effective listener Copyright © Allyn & Bacon 2009 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Objective and Subjective Views of Ethics What does ethics mean to you? Are ethical principles objective or subjective? Does the end justify the means? Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Knowledge to Action How do the images that you view in the media impact the way you create, send, and receive messages? Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.