Speech: Public and Interpersonal Communication Introduction Ch. 1 Mr. Dillon

What is communication? Communication: The process of sharing information by using symbols to send and receive messages. Symbols: 1) Verbal: Words 2) Nonverbal: Gestures, facial expressions, sounds/laughter

Message: The ideas and feelings that make up the content of communication. (The information being shared). Sender:The person sending the message. (Speaker) Receiver:The person who receives the message. (Listener) Feedback:A return message from the receiver.

The Communication Process Sender / Speaker This is my message. I send it with symbols, words and facial expressions. I’m sending it to the dentist. I listen to what George has to say. I am the receiver of his message. The way I react to what he says is called feedback. Receiver / Listener

The Communication Process Sender / Speaker Hey doc! I need some new wooden teeth. Can you hook a brother up? What are you talking about? Wooden teeth? You’re old-school, dog. Receiver / Listener

What was the dentist’s feedback? Verbal: Nonverbal: What are you talking about? Wooden teeth? You’re old-school, dog. Receiver / Listener Asked George what he was talking about. Used words. Frowned, opened mouth. (Facial expression)

Encoding and Decoding Information Encoding: The process of turning ideas into verbal and nonverbal symbols. Ex: You want salt to put on food. You automatically encode your needs into words. “Can you pass the salt?” Decoding:Finding the meaning of verbal and nonverbal symbols. * searching for the meaning. Why? What does it mean?

Channels: The means for sending communication. Example: Verbal symbols (words) Channel = Sound Waves Nonverbal symbols (gestures) Channel = Sound Waves (laugh) Light Waves (sight) Sense of touch All we’ve been doing is breaking down the process and identifying the parts. We all use channels!

Adapting to Your Audience To communicate effectively, you must adapt to the needs of your audience. This helps you anticipate your audience’s response, interpret Feedback, and respond appropriately.

Individual Characteristics: personality, interests, and aspirations. Helps predict how someone will respond. Cultural Characteristics: Age, religion, national and ethnic background. Sociological Characteristics: affiliations, educational backgrounds, occupations. Examples on pg. 14

Interference: anything that gets in the way of clear communication. * Physical noise: people talking student farts / burps whispers, laughter passing cars * Psychological noise: internal thoughts and feelings that distract from listening. - Speaking / Listening when you’re upset

Semantic Noise: Interference caused by words that trigger strong negative feelings against the speaker or the content of the speech. - leads to misunderstanding - unpleasant distracting feedback from the audience.

Settings for communication: Informal Settings: casual and unstructured situations. What would some examples be? *talking with friends *introducing people *talking on the phone Formal Settings: situations where you prepare ahead of time. What would some examples be? *Job and college interviews *Group discussions *Public Speaking *Debate / Parliamentary procedure (FFA, government) - a set of rules used to conduct a meeting. *Interpretive Situations: Oral reading, drama