ACMA Awards : Excellence in Export (Small) ACMA Awards Company Name : Plant Location : Category : SMALL Excellence in Export

ACMA Awards : Excellence in Export (Small) Index ( For office use only except page no. ) S.N.SectionPage No. Max. MarksActual Marks 1 Work Environment & Employee Involvement 75 2 Customer Expectations & Feedback 75 3 Export Operation Performance200 4 Export Market Performance100 5 Quality Performance50 Total 500 For Administrative Queries: Mr. Jitender Rana – Mobile – Ms. Sakshi Karkamkar – Mobile – Mr. Binny Tomy - Mobile For Technical Queries: Mr. V K Sharma Mobile : Ms. Sapana Baravkar Mobile : ACMA Centre for Technology (ACT) Godrej Eternia-C, ‘B’ Wing, '10th Floor, Office No.- C, Old Mumbai Pune Highway Wakdewadi, Shivaji Nagar, Pune – , India.

ACMA Awards : Excellence in Export (Small) 3 Letter for Submission of Award application for Company letterhead details ( Logo, Address ) To, The Secretariat ( ACMA Awards ), ACMA Centre for Technology Godrej Eternia, ”B” Wing,, 10th Floor, Office No. C,,Old Mumbai –Pune Highway, Wakdewadi, Shivaji Nagar Pune – , India Tel No ( Ms. Sakshi ) We are pleased to submit the application for ACMA Award for Excellence in Export in Small category. All data submitted is duly verified and true to the best of our knowledge. With regards ( Name & Designation of the Plant CEO ) Group Company Name Group Company Turnover in INR Cr. For ACMA Awards Category( For ACMA Award Process Team ) Small Between INR 20 to 50 Cr Large > INR 50 Cr. Small Not Applicable Criteria for Small and Large Category : Small Category- Company Group Annual Sales Turnover Between INR 20 to 50 Cr Large Category- Company Group Annual Sales Turnover > INR 50 Cr

ACMA Awards : Excellence in Export (Small) 4 Company’s Details 1.Name of the corporate group (if company is part of a corporate group): - ( Underline the plant for which application is sent ) Plant Address : 2. Name of the Chief executive of the corporate group- 3Chief Executive (Site) details : Name : Designation : Mobile : Land line with extension : Fax No. 4. Plant Head ( Next to Chief Executive (Site)) details : Name : Designation : Mobile : Land line with extension : Fax No. ( If Sr. No. 3 & 4 are same, then provide next level person details at Sr. No. 4 )

ACMA Awards : Excellence in Export (Small) 5 Company’s Details 5. Plant ( for which application is submitted ) turnover ( in Rs, Crore ) for Year : 6.Year of Establishment : Company _______, Plant ___________ 7.Total Employees : Company ___________, Plant _____________ 8. Do you have a Joint Venture : ( If Yes, Mention the partner name ) 9. Company’s Key products : 11. Plant’s Key products : 12.Plant’s key manufacturing processes : 13.Plant’s Key competitors : 14. Plant’s Major Certifications :

ACMA Awards : Excellence in Export (Small) 6 As a part of ACMA Award process, feedback from your major customers for the plant ( for which application is submitted ) will be obtained directly and will be provided to Jury as a part of Site diagnosis. The same will be provided to you as a part of Site diagnosis feedback report Kindly provide 2 names per Key Customer for the plant for which application is sent Customer Details S. NoCustomerLocatio n % Business share ( from the plant ) Key person name & Designation Mobile Number & E mail 1 2 Note- In addition to application, site diagnosis, Customer feedback scores will be also considered for final scores.

ACMA Awards : Excellence in Export (Small) 7 Use this slide to brief about your company / Plant. It includes Product names / photos, Plant facility photographs, Company / Plant Information

ACMA Awards : Excellence in Export (Small) 8 Route Map to reach your plant Contact person name & Designation: Name : Designation : Mobile : Landline : ( STD Code ) ( Number ) : Ext. ( if any ) Provide here route map to your company for site diagnosis ( Site diagnosis is carried out if your application is shortlisted )

ACMA Awards : Excellence in Export (Small) 9 S.N.Area Total Marks Actual Marks ( for Office Use only ) % 1 Work Environment & Employee Involvement 75 2 Customer Expectations & Feedback 75 3 Export Operation Performance Export Market Performance 100 5Quality Performance50 Total500 ( For office use only ) Company performance at a glance ( Following radar chart shows the scores for each main area as per questionnaire, scores are converted to % ) RADAR Chart

ACMA Awards : Excellence in Export (Small) 10 Section 1 Work Environment & Employee Involvement. Total Marks = 75 S.N.Sub topic Total Marks Actual Marks ( for office use ) % 1.ASafety20 1.BPlant Upkeep- Inside20 1.CPlant Upkeep- Outside20 1.DEmployee Involvement15 TOTAL75 ( For office use only )

ACMA Awards : Excellence in Export (Small) 11 (1.A) SAFETY Total= 20 1.Work Environment and employee engagement (i)How do you do incident investigation? Do you track Near Miss Incidences? Do you have system of Office staff's round in shop floor for observing Unsafe Acts / Conditions, How this system works?. Indicate the Top 3 Incident prone areas in your Factory and Preventive actions planned. (10) (ii) What you have learnt from others / shared with others on Safety. (5) (ii) Show last one year trend in line graph for number of accidents. (5)

ACMA Awards : Excellence in Export (Small) 12 1.Work Environment and employee involvement (iii) Show photographs of production line, raw material stores, finished goods store and employees wash room. (10) (1.B) Upkeep of the plant Inside Total= 20 (ii) What is your system to maintain upkeep of the plant Inside? What is the plan to take all the areas taken for must be facilities. ?(5) Production Line Employees Wash Room Finished Goods Stores Raw Material Stores (i) Is there a plan for must be facilities ? Which are the areas which are taken for plant upkeep ? (5)

ACMA Awards : Excellence in Export (Small) 13 1.Work Environment and employee involvement (ii) Show photographs of plant entrance, scrap yard, plant rear (back) side, canteen / dining area. (10) (1.C) Upkeep of the plant Outside Total= 20 (i) What is your system to maintain upkeep of the plant Outside? What is the plan to cover entire area for upkeep ? Have you done any bench marking to maintain the area. (10) Plant Entrance Canteen / Dining Area Plant Rear (Back) Side Scrap Yard

ACMA Awards : Excellence in Export (Small) 14 1.Work Environment and employee involvement (1.D) Employee Involvement Total= 15 (i) How company involves employees (mention areas like QCC, Kaizen, Quality Improvement, Cost reduction etc)? What forums are available for employees to share their ideas ?(5) (iii) What is your employee involvement in improvement activities? Provide employee satisfaction results (5) (ii) How do you take inputs from your employees for Process improvements / Quality improvements ? How company motivates employees (rewards / suggestions schemes etc.)? (5)

ACMA Awards : Excellence in Export (Small) 15 Section 2 Customer Expectations & Feedback Total Marks = 75 S.N.Sub topic Total Marks Actual Marks ( for office use ) % 2.A Customer Complaints- Exports 25 2.B Customer Complaints- Analysis 40 2.CCustomer Returns10 TOTAL75 ( For office use only )

ACMA Awards : Excellence in Export (Small) 16 (i) Show last one year trend in line graph for number of customer complaints. (25) (i) Mention actions taken to eliminate exports customer complaints if any. (Explain in detail actions initiated from receipt to closing of customer complaint. (40) (2.A) Customer Complaints- Exports Total= 25 (2.B) Customer Complaints- Analysis Total= Customer Expectations & Feedback

ACMA Awards : Excellence in Export (Small) 17 (i) Is there a warranty involved in supplies? If yes, is there a system to address the same? Is there a data monitoring system in place to review field performance in export markets? (10) (2.C) Customer Returns / Warranty claims Total= Customer Expectations & Feedback

ACMA Awards : Excellence in Export (Small) 18 Section 3 Export Operation Performance Total Marks = 200 S.N.Sub topic Total Marks Actual Marks ( for office use ) % 3.AExport Sales Growth125 3.B Net Foreign Exchange Earned 75 TOTAL200 ( For office use only )

ACMA Awards : Excellence in Export (Small) Export Operation Performance (3.A ) Exports Sales Growth Total= 125 (ii) Explain efforts taken to improve Export Sales of existing products ? (25) (i) Total Export sales in Rs. Crore ( Last 3 years Trend), illustrate it with your internal Target line – (50)

ACMA Awards : Excellence in Export (Small) Export Operation Performance (3.A ) Export Sales Growth Total= 125 (iii) ) Explain efforts taken to improve Export Sales through new products ? (50)

ACMA Awards : Excellence in Export (Small) Export Operation Performance (i) Net foreign exchange earned in Rs. Crore, illustrate it with your internal Target line ? (25) (3.B ) Net Foreign Exchange Earned Total= 75 (ii) Show Royalty payments in Rs. Cores, illustrate it with your internal Target line ( Last 3 years Trend) (20)

ACMA Awards : Excellence in Export (Small) Export Operation Performance (iii) Show Imports Trends (last 3 years ), illustrate it with your internal Target line ? (15) (3.B) Net Foreign Exchange Earned Total= 75 (iv) How Import reduction achieved over the period of last 3 years? (15)

ACMA Awards : Excellence in Export (Small) 23 Section 4 Export Market Performance Total Marks = 100 S.N.Sub topic Total Marks Actual Marks ( for office use ) % 4.A Export growth in Established Market 60 4.B Breakthrough Achievements for Capturing Markets 40 TOTAL100 ( For office use only )

ACMA Awards : Excellence in Export (Small) Export Market Performance (4.A) Export Growth in Established Market Total= 60 (i) Export Growth in established Market (Rs. Crore ) top 3 countries- Last 3 years Trend ( (30)? ( You can edit / add your export countries in this graph ) (ii) What are the efforts taken to improve share of business in established markets? ( 10 )

ACMA Awards : Excellence in Export (Small) Export Market Performance (4.A) Export Growth in Established Market Total= 60 (iii) How Export market is tapped? (10) (iv) How tapped market is realized? (10)

ACMA Awards : Excellence in Export (Small) Export Market Performance (4.B) Breakthrough Achievements for capturing new Markets Total= 40 (i) Cost competitiveness for capturing new markets (20) (ii) Use of Technology for capturing new markets (10) (iii) Through Innovation (10)

ACMA Awards : Excellence in Export (Small) 27 Section 5 Quality Performance Total Marks = 50 S.N.Sub topic Total Marks Actual Marks ( for office use ) % 5.A In-House Rejection- Export Products 20 5.B Analysis & Actions for In house rejection for Export Products 20 5.CDesign Change10 TOTAL50 ( For office use only )

ACMA Awards : Excellence in Export (Small) 28 (5.A) In-House Rejection Total= Quality Performance (i) What are the trends of the Total in-house rejection in PPM for Exports products ? (show last 3 year data in bar graph, illustrate it with your internal Target line) (20) (i) Please describe the actions taken to reduce the in- house rejection for Exports products (20) (5.B) Analysis & Actions Total= 20

ACMA Awards : Excellence in Export (Small) Quality Performance (5.C) Design Change Total= 10 (i) Is there a method to communicate design changes to export markets customers to address supply conditions as well as stocked material at warehouses / service outlets etc? (10)

ACMA Awards : Excellence in Export (Small) Summary of Achievements for the year ( Company has to fill up )

ACMA Awards : Excellence in Export (Small) For Company: Show your companies excellent photos