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ACMA Consistent Performing Company

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Presentation on theme: "ACMA Consistent Performing Company"— Presentation transcript:

1 ACMA Consistent Performing Company
ACMA Awards Year of Inception: 1966 ACMA Consistent Performing Company Company Name: Plant Location: Award Criteria: Applicable only for ACMA Award Winners from 2015, 2016 & 2017 all categories, subject to fulfilling turnover criteria for the year Tick mark in appropriate box as per your ‘Company Group Turnover for ’. Award Category: Small < 30 Cr Medium > INR 30 to 100 Cr Large > INR 100 to 500 Cr Very Large > INR 500 Cr Tick mark in appropriate box: ACMA Member All Past & Present ACT Cluster/ ACMA UNIDO Cluster Companies are eligible without becoming ACMA member for all categories as per Turnover criteria

2 ACMA Centre for Technology (ACT)
For Administrative Queries: Mr. Rupesh Somania Mobile – Ms. Sakshi Karkamkar Mobile – Mr. Binny Tomy - Mobile Ms. Smita Kulkarni Mobile – For Technical Queries: Mr. Uday Harite Mobile – Mr. Atul Gupta Mobile – Mr. Vishal Saxena Mobile – Ms. Ekta Agrawal - Mobile all five items to have equal weightage ACMA Centre for Technology (ACT) Godrej Eternia-C, ‘B’ Wing, '10th Floor, Office No.- C, Old Mumbai Pune Highway Wakdewadi, Shivaji Nagar , Pune – , India, Desk phone – ,

3 Letter for Submission of Award application
Company letterhead details ( Logo , Address ) To , The Secretariat ( ACMA Awards ) , ACMA Centre for Technology Godrej Eternia, ”B” Wing , 10th Floor, Office No. C, Old Mumbai –Pune Highway, Wakdewadi , Shivaji Nagar Pune – , India We are pleased to submit the application for ACMA Award for ACMA’s Consistent Performing Company of the Year in Small/ Medium / Large / Very Large category. All data submitted is duly verified and true to the best of our knowledge. We are aware that by applying under ACMA’s Consistent Performing Company of the Year’ category, we agree for site diagnosis as a follow-up step and will pay applicable fees as per schedule. With regards ( Name & Designation of the Plant CEO ) we can also add other business excellence awards if the company has applied for [like from CII,Demings award ,European business excellence award ,or Baldrige or equivalent ,Some states also give awards to noted companies for their contribution in states growth in economy,industry etc Company History with ACMA Awards (last 3 years) Sr. No. Financial Year (April to March) ACMA Awards Category- Applied Award / Certificate Won  1  2    3   Note- If you have applied & won multiple awards in one year, please mention accordingly.

4 CONFIDENTIALITY STATEMENT
Automotive Component Manufacturers Association of India 6th  Floor, The Capital Court Olof Palme Marg, Munirka New Delhi ,  India To, Applicant Company CONFIDENTIALITY STATEMENT As a part of the ACMA Awards Process, applicant companies provide business, market, technical, financial information/documents and top customers details in the application. Such information could also be related to intellectual property i.e., patents, product development etc.. ACMA take reasonable care to keep the above information confidential and shall not divulge it to third party and/or not use it for their own purpose, any part of this information in the course of assessment and thereafter. I agree . On behalf of ACMA  Sd/- Director General

5 Company’s Details Name of the corporate group (if company is part of a corporate group): - ( Underline the plant for which application is sent ) Plant Address : Chief Executive (Site) details : Name : Designation : Mobile : Website: 4. Plant Head ( Next to Chief Executive (Site)) details : Name : Designation : 5. HR Head details : 6. Training Head details : (If Sr. No. 3 & 4 are same , then provide next level person details at Sr. No. 4 )

6 Company’s Details 7. Company Group Annual Sales Turnover (in INR Cr.) for Year : 8. Plant (for which application is submitted) turnover ( in INR Cr.) for Year : 9. Year of Establishment : Company _______ , Plant ___________ 10. Total Employees : Company ___________ , Plant _____________ 11. Do you have a Joint Venture : ( If Yes , Mention the partner name ) 12. Company’s Key products : 13. Plant’s Key products : 14. Plant’s key manufacturing processes : 15. Plant’s Key competitors : 16. Plant’s Major Certifications :

7 Company / Plant Information
Use this slide to brief about your company / Plant. It includes Product names / photos, Plant facility photographs.

8 Route Map to reach your plant
Nee Route Map to reach your plant Provide here route map to your company for site diagnosis ( Site diagnosis is carried out if your application is shortlisted ) Contact Person Information: ( Need to contact thru out the process of ACMA Award ) Name : Designation : Mobile : Contact Person Information: ( Need to Contact if above person is not available)

9 Mandatory requirement
Customer & Supplier Details Mandatory requirement As a part of ACMA Award process, feedback from your major Customers & Suppliers to be obtained by Applicant companies & to be send by your customer directly to as per format. This feedback will be shared to Juries directly & the same will be provided to you as a part of feedback report. When you register online, you will receive Customer & Supplier Feedback format. Kindly send to your top 3 Business Customers & Suppliers & ensure that we receive this before you submit the application online. ( Your application will not be processed without this feedback) Kindly furnish your top 3 Business customer & Supplier details from whom you will be obtaining feedback. S. No. Customer % Business share (From the plant) Customer key persons name Mobile Number &  1 Manufacturing Head Incoming Quality Head  2  3 S. No. Supplier % Supply share ( For your plant) Suppliers key persons name Mobile Number & Top Management Finance head  2  3 Note- In addition to application & site diagnosis, Customer & Supplier feedback scores will be also considered for final scores.

10 Key Performance Indicators (KPIs)
KPI Sheet for Consistent performing company S. No. KPI UoM Actual Value Target Value for Remarks 1 ACMA Awards won Nos 2 Sales turnover INR CR 3 Profit after Tax 4 Export sales turnover 5 Investment in R & D as % of sales % 6 % of sales turnover spend on CSR activities 7 Total Number of customers 8 Number of customers given awards 9 Import % 10 Royalty payments as % of sales turnover 11 Supplier PPM PPM 12 Customer 1 ( As per business share ) audit score 13 Customer 2 ( As per business share ) audit score 14 Customer 3 ( As per business share ) audit score 15 Customer complaints - Domestic 16 Customer returns - Domestic 17 Customer complaints - Export 18 Customer returns - Export 19 Warranty Claims 20 Total Absenteeism 21 Employee satisfaction score 22 Total Number of accidents 23 Training man-hours/man /year Hours 24 No. of patents applied 25 No of days lost due to IR issues

11 Executive Summary A. Synopsis of Application- (write here Specific Achievements (Qualitative & Quantitative) for all 5 areas of application which will support to understand how your company deserves to be a winner) Area 1-Inclusive Business Growth Area 2-Customer Delight Area 3-Employee Delight Area 4 - Social delight Area 5- Nation delight B. Key differentiator (Mention here few points which makes you to stand as a winner ) C. How you are a better employer compared to others ? ( Mention in brief )

12 (Not applicable- for 1st time applicants)
Status of  actions taken by your company based  on previous ACMA Awards feedback report. (Mention top 5 only)  (Not applicable- for 1st time applicants) S.N. Area of Improvement Action taken Result / Outcome

13 Sharing of Best Practices of your company
Best Practices along with photos shown here will be compiled and shared by ACMA to all applicants / members / non-members for learning purpose. (This is OPTIONAL and there are no marks for this) By tick mark hereby I agree to allow ACMA to use this information for sharing with others (from above topic only) Please mention your best practices here Photo Photo Photo Photo

14 Actual Marks ( for Office Use only )
Company performance at a glance ( Following radar chart shows the scores for each main area as per questionnaire, scores are converted to % ) RADAR Chart all areas to have equal weightage i.e. 200 each S.N. Section Total Marks Actual Marks ( for Office Use only ) % 1 Inclusive Business Growth 200 2 Customer Delight 3 Employee Delight 4 Social delight 5 Nation delight Total 1000

15 Inclusive Business Growth
( For office use only ) Section 1 Inclusive Business Growth Total Marks = 200 S.N. Sub topic Total Marks Actual Marks ( for office use ) % 1.A Leadership 50 1.B Sales turnover & Profit 20 1.C Domestic & Export growth 10 1.D Investment in R & D 1.E % of profit spend on CSR activities 1.F Zero discharge status 1.G Hospital Clean & Garden Green Plant 30 1.H Awards won other than customer 1.I Technology / Innovations 1.J Import substitute drive 1.K Supplier partnership TOTAL 200 Leadership is the driving force and hence has more weightage. Also sales turnover is related to sustainable growth objective hence increase in marks and lastly Hospital clean and Garden green initiative requires systematic planning and sustained efforts of the entire organization so increase in focus

16 Inclusive Business Growth
(1.A) Leadership Total= 50 (i) What is the vision ,mission of the company? (5) (ii) What are the strategic objectives of the company and how they are aligned to the vision mission ? (10) (iii) How does the leadership review the vision mission and what is the review frequency? (5) (iv) How competitive activities are factored in company’s strategy ? (5) (v) How does leadership ensure sustainable and profitable growth of the company ? (10) Leadership role is to be seen considering current and future course of action and strategy for the company. All questions in this section are reworded and added for more information on strategy and sustainability

17 Inclusive Business Growth
(1.A) Leadership Total= 50 (vi) How leadership creates strategic objectives aligned to vision ? provide details of strategy planning process and who all participate in this process ? (10) leadership to ensure periodic review of strategy through its systematic planning process (vii) Mention in brief major achievements as a part of vision for (5)

18 Inclusive Business Growth
(1.B) Sales turnover & Profit Total= 20 (i) Show graph for total sales turnover and Net profit after tax data in INR Cr for last 3 years ( DATA FOR PLANT APPLIED FOR AWARDS ) (5) market share data is added to indicate customer faith in the company (ii) Mention in brief reasons for increase / decline of turnover / Net profit (5) (iii) Please provide share of business data for last three years and also mention how company plans to increase its share of business or add customers to achieve growth? (10)

19 Inclusive Business Growth
(1.C) Domestic & Export Growth Total= 10 (i) Show graph for Export & Domestic sales turnover data in INR Cr for last 3 years ( If company is not in Export , mention it . OR if you are in aftermarket , mention it ) ( DATA FOR PLANT APPLIED FOR AWARDS ) (7) no change suggested (ii) Mention in brief reasons for increase / decline of Export / Domestic Sales turnover (3)

20 Inclusive Business Growth
(1.D) Investment in R & D Total= 10 (i) Show graph for Investment in R & D as % of Sales for last 3 years ( DATA FOR PLANT APPLIED FOR AWARDS ) (4) additional information on prioritization for investment is required (ii) Mention the areas for investment in R & D is done , e.g. equipment , people etc.. (3) (iii) Please mention how company decides priority for various investments (3)

21 Inclusive Business Growth
(1.E) % of profit spend on CSR activities Total= 10 (i) Show graph for % of profit spend on CSR activities for last 3 years ( DATA FOR PLANT APPLIED FOR AWARDS ) (3) prioritization of allocation of CSR funds is added (ii) Mention in brief reasons for increase / decline in this spending ( if Any ) (2) (iii) How company decides on allocation of resources for all CSR activities? (3)

22 Inclusive Business Growth
(1.E) % of profit spent on CSR activities Total= 10 (iv) Mention in text and photos CSR activities done in last year (DATA FOR PLANT APPLIED FOR AWARDS ) (2) Photo Photo no change Photo Photo Photo Photo

23 Inclusive Business Growth
(1.F) Zero Discharge status Total= 10 (i) Mention in brief efforts taken on achieving zero discharge status . ( Zero discharge means your plant does not throw any waste anything outside but either reuses it directly and does recycling ) show data for ( DATA FOR PLANT APPLIED FOR AWARDS ) (7) S.N. Waste type Generation in Kg/ Liters Present mode of disposal % Reduced/ Recycled and reused by you no change You may add rows

24 Inclusive Business Growth
(1.F) Zero Discharge status Total= 10 (ii) Mention 5 shining examples where you have reduced waste substantially ( 3 ) Photo Photo No change suggested Photo Photo Photo Photo

25 Inclusive Business Growth
(1.G) Hospital Clean & Garden green plant * Total= 30 (i) Show color photograph from top covering your entire plant area taken recently ( Jan 18 to Mar 18 ) (3) Total plot area = acre Total Built up area = acre % built up area to total area = % Photo no change *General information for Hospital Clean & Garden green Plant Hospital Clean: Clean floor, Well Ventilated(Sunlight), Jogging Track in shop floor, Wet to dry, Shop Floor Index, Pleasant, Visible, Offices. Garden Green: Wet to Dry, Trees, Lawns, Buildings, Road Ways, Pathways, within Campus – Curbs, Mud Free, Pleasant & Visible. Well maintained Must Be Facilities Free From Bad Habits Free from Undesirable Practices Tool Tidy Management – Established organized working 4C Management – Clean containers, Clean Parts, Clear Parts, Covered

26 Inclusive Business Growth
(1.G) Hospital Clean & Garden green plant Total= 30 (ii) Show color photograph of entire shop floor taken from height recently ( Jan 18 to Mar 18 ) . If your plant has more sheds / Units in the same premises , then show separately (3) Photo of shop 1 no change Photo of shop 2 Photographs should be clear and sharp .

27 Photo of incoming stores 1 Mention if you do not have incoming store
Inclusive Business Growth (1.G) Hospital Clean & Garden green plant Total= 30 (iii) Show color photograph of Incoming store taken recently ( Jan 18 to Mar 18 ) . If your plant has more incoming stores in the same premises , then show separately ( 3) Photo of incoming stores 1 Mention if you do not have incoming store no change Photo of incoming stores shop 2 Mention if you do not have incoming store Photographs should be clear and sharp .

28 Mention if you do not have FG store
Inclusive Business Growth (1.G) Hospital Clean & Garden green plant Total= 30 (iv) Show color photograph of FG store taken . If your plant has more FG stores in the same premises , then show separately ( 3) Photo of FG store 1 Mention if you do not have FG store no change Photo of incoming FG store 2 Mention if you do not have incoming store Photographs should be clear and sharp .

29 Mention if you do not have scrap yard
Inclusive Business Growth (1.G) Hospital Clean & Garden green plant Total= 20 (v) Show color photograph of Scrap yard store taken recently ( Jan 18 to Mar 18 ) . If your plant has more scrap yard in the same premises , then show separately (5) Photo of Scrap yard 1 Mention if you do not have scrap yard more information on systematic process is asked to assess sustainability of cleanliness initiative with involvement of all employees with 10 marks Photo of scrap yard 2 Mention if you do not have scrap yard (vi) What are various systems used to sustain plant’s inside and outside surroundings to achieve hospital clean and garden green ? (10) .

30 Photo of ventilation at shop floor Photo of ventilation at shop floor
Inclusive Business Growth (1.G) Hospital Clean & Garden green plant Total= 30 (vii) Mention points considered for natural ventilation at shop floor , you may show few photos (3) Photo of ventilation at shop floor Photo of ventilation at shop floor no change Photographs should be clear and sharp .

31 Photo of non customer awards Photo of non customer awards
Inclusive Business Growth (1.H) Awards won other than Customer Total= 10 (i) Mention awards / recognitions received other than customer which you have received in ( 10 ) XXX award for Photo of non customer awards Photo of non customer awards no change Photographs should be clear and sharp .

32 Inclusive Business Growth
(1. I) Technology / Innovations Total= 20 (i) Mention patents applied and received in last 5 years? ( 5 ) (ii) How company factors new technology or improved processes to improve company’s overall performance (5) (iii) How does company promote the process of innovation (5) (iv) Mention few examples of innovations and its benefit (3) (v) Mention few examples of new technology adopted in your company in last year (2) added questions on scanning process of the company to look for new technology/processes available to be adopted

33 Inclusive Business Growth
(1. J) Import substitute drive Total= 10 (i) Mention status of import contents reduction as a % of total sales for last 3 years, If applicable ( 8 ) no change suggested (ii) Mention the actions taken to achieve this reduction ( 2)

34 Inclusive Business Growth
(1. K) Supplier partnership Total= 20 (i) Mention status Supplier rejection in PPM for last 3 years ( 5 ) no change (ii) Mention How company partners with its suppliers to achieve growth for both [self as well as supplier} (5)

35 Inclusive Business Growth
(1. K) Supplier partnership Total= 20 (iii) Mention major initiatives taken last year for upgrading your suppliers as business partners ( 5 ) e.g. Suppliers clusters initiated , Support to suppliers -technical or any other means wordings of few questions changed (iv) Mention 2 shining examples for 2 suppliers where there has been an inclusive growth at supplier end ( 5)

36 ( For office use only ) Section 2 Customer delight Total Marks = 200
S.N. Sub topic Total Marks Actual Marks ( for office use ) % 2.A Customer awards 20 2.B Customer audit scores 2.C Customer complaints 30 2.D Customer returns 2.E Customer satisfaction survey 2.F Warranty claims PPM 10 2.G Customer partnership 2.H Tracking customer requirements 2.I Involvement in early development 2.J Providing complete solutions to customers 2.K Pro-active customer visits and customer voice TOTAL 200 Marks are adjusted to reduce total to 200 .they are highlighted in red

37 Customer awards photo Customer awards photo 2. Customer delight
(2. A) Customer awards Total = 20 Show 80% Customer contributing to your business and their awards and your status for year ( If a Customer is giving multiple awards , then mention as shown, you may add rows) (5) S.N. Customer Customer awards Have you won If yes , which award and If no , what are the reasons 1 ABCD Quality award YES GOLD Delivery award NO Due to 3 times delivery failure NPD award Not able to develop in time 2 EFG No awards Not applicable 3 UVX Best supplier award 3rd position marks changed to total 20 with question one 5 marks Customer awards photo Customer awards photo

38 2. Customer delight (2. A) Customer awards Total = 20
(ii) Show what efforts are made to qualify for Customer awards (5) e.g. You monitor requirements of customer , separate teams are created etc (10) only marks redistributed (question 2 with 10 marks and question 3 with 5 marks ) for each question (iii) Are there any specific achievements for last year where your customer is delighted , mention with photos / Customer appreciation etc. ( 5 )

39 2. Customer delight (2. B) Customer Audit score Total = 20
(i ) Show 80% Customer contributing to your business and their audit scores and your status for last year ( If a Customer is giving more than one audit scores , then mention as shown, you may add rows ) (10 ) S.N. Customer Customer audits scores and criteria by customer Your status , if Ok , then show by green color If score is less than expected , what are the reasons 1 ABCD QCD score > 80 % 90 OK Mish shipment = zero 2 Failed due to logistics EFG 3 UVX no change suggested (ii) Show how you take actions on customer feedback , mention 2 shining examples (10 )

40 2. Customer delight (2. C) Customer Complaints Total = 30
(i) Show Customer complaints trends for last 3 yeas , Include all customers and all complaints (10 ) more marks for process to eliminate complaints (ii ) What measures are in place to eliminate and sustain zero customers complaints , mention in brief (20 )

41 2. Customer delight (2. D) Customer Returns Total =20
(i ) Show Customer Returns trends for last 3 yeas , include all customers (10) marks distribution changed (ii ) What measures are in place to eliminate and sustain zero customers returns , mention in brief (10)

42 2. Customer delight (2. E) Customer Satisfaction Survey Total = 30
(i ) Mention customer survey done by you and its status for last year , show for top 5 customers ( 10 ) S.N. Customer Customer survey max marks Actual marks given by customer If score is less than expected , what are the reasons 1 ABCD 10 9 OK 2 EFG 7 Response to complaints is weak 3 UVX 5 Documents not submitted in time 4 question regarding action plan on survey results is added .Total marks increased top 30 (ii) For this satisfaction survey , have you defined schedule and is it adhered ? If yes , then mention here (10 ) (iii) How do you review customer satisfaction survey results and take corrective actions also give two examples (10)

43 4 5 2. Customer delight (2. F) Warranty claims PPM Total = 10
(i) Mention 3 years data for warranty claims , if warranty is not applicable , delete following graph and mention if warranty not applicable (5 ) marks reduced to 10 (ii ) Mentions your actions to eliminate warranty claims PPM for top 5 claims (5 ) S.N. Warranty Claim Root cause Preventive actions taken Remarks 1 Pre failure 2 3 4 5

44 2. Customer delight (2. G) Customer partnership Total = 10
(i ) Mention how you partner with your customer , Mention in brief ( 5 ) (ii ) Show 2 best examples for customer partnership , show customer appreciation received , if any ( 5) marks reduced

45 2. Customer delight (2. H) Tracking Customer requirements Total = 10
(i ) Mention how you track customer requirements to ensure that you are pro-active in meeting them .e.g. BS4 requirements in your supplies or similar ( 5 ) (ii) Show two examples of proactively meeting customer requirement as a result of tracking ( 5 ) question reworded and marks reduced

46 2. Customer delight (2. I) Involvement in early development Total = 10
(i ) Mention how you get involved in customer product development process at early stage E.g. You attend meeting , suggest changes ( 5 ). (ii ) Show 2 best achievements due to involvement in early development ( 5 ) no change

47 2. Customer delight (2. J) Providing complete solutions to Customer Total = 20 (i) Mention how you provide complete solutions to your customers. Mention not applicable if not applicable to your business ( 10) (ii ) Show 2 best shining examples where you have provided complete solutions ( 10 ) no changes suggested

48 2. Customer delight (2. K) Pro-Active Customer visits & Customer Voice , Total = 20 (i) give details of your customer contact mechanism to understand customer issues (past , current and future) provide details of visit schedule for all customers (10) (ii) How you capture customer Voice , Mention in brief and give 2 shining examples where you have acted up on ( 10 ) question reworded

49 ( For office use only ) Section 3 Employee Delight Total Marks = 200
S.N. Sub topic Total Marks Actual Marks ( for office use ) % 3.A Well maintained Must be facilities for all employees 20 3.B Suggestions / Kaizens 3.C Absenteeism 3.D Training 3.E Safety 3.F Employee carrier growth plan 3.G Employee motivation 3.H Employee welfare 3.I Employee satisfaction survey 3.J Environment management TOTAL 200 all areas marks made 20 .Must be facilities reduced to 20 and employee satisfaction increased to 20

50 Photo Photo YOU CAN ADD MORE PHOTOS 3. Employee Delight
(3.A) Well maintained must be facilities for all employees ( 20 ) (i) Specify status in below mentioned checklist for “Must be facilities” for all company employees ? Illustrate with photographs of some examples (20)  Must be facilities S. No. Description Status 1 Jogging track inside shop floor, along walls OK / Not OK 2 Trees in plant campus (86 Trees/ Acre) 3 No earth should be visible in entire company area. There should be concrete, tar roads or green lawns 4 No truck / fork-lift inside shop floor 5 Clean toilet blocks inside shop floor, dry & smell free 6 No nails to be used anywhere in the factory premises 7 All employees to wear uniform, shoes and necessary safety gadgets 8 Noise free DG sets & compressor 9 Clean wash room / change room and rest room facilities 10 Hygienic kitchen, drinking water & dinning hall 11 Good recreational facilities 12 Appropriate fire fighting equipment's should be placed at accessible locations 13 Drive Forward Digitization - Team in place 14 Shop floor- Well Ventilated 15 Shop floor- Illumination (natural lighting) 16 Nothing directly on floor across company 17 Accessibility for differently abled persons (If Applicable) 18 Mock Drill - conducted as per frequency 19 ETP & STP in Well maintained condition 20 Training & Learning Facility 21 Logistics Centre 22 Research Centre 23 Resource Optimization - - Drive Team in Place 24 Is your plant outside surroundings are clean 25 Use of Non-conventional energy marks changed to 20 Photo Photo YOU CAN ADD MORE PHOTOS

51 3. Employee Delight (3.B) Suggestions / Kaizens Total= 20
(i) Trends of number of suggestions implemented / employee / month? (show last one year trend in line graph , illustrate it with your internal Target line.). ( 5) marks changed and new question added relevant to topic Formula Total suggestions + Kaizen Implemented in that month Suggestions / Employee = X 100 Total direct employees ( Operatives ) for the month (ii) Is there a forum (as well as escalation process) for employees to raise issues / concerns etc..--- shop floor / HR / personal etc.. If yes, please elaborate. . (5) (iii) How does company promote suggestion scheme and kaizen activities(10)

52 3. Employee Delight Absenteeism (3.C) Absenteeism Total= 20
(i) What is absenteeism data ( Average) for the year ? What are the trends in regards to total absenteeism? (Three year trend in bar graph , illustrate it with your internal Target line.) ( 5) Authorized = % Unauthorized = % Total = % Absenteeism marks changed and more weightage to process to reduce absenteeism Formula Total absent man-hours for the month ( Authorized + Unauthorized ) Absenteeism = X 100 Total man hours for the month (ii) What efforts organization takes to reduce absenteeism? ( 15 )

53 3. Employee Delight (3.D) TRAINING Total= 20
(i) In which areas do you provide training to your employees ? List some benefits achieved by trainings in recent past. What is the trend of the training hours / employee over the years? (show last three year trend in bar graph , illustrate it with your internal Target line.) ( 5 ) Training Areas : new question added and marks redistributed Formula Total training man-hours for all employees for year Training hours/employee / year = Total employees (ii) How training effectiveness is measured and Benefits of Training : Tangible ( in Rs. Lakhs ) & Intangible : (Give details for TWO shining examples) : (10 ) (iii) How does company ensure usage of knowledge learned during training (5)

54 3. Employee Delight (3.E ) SAFETY Total= 20
Pls describe: with text / Photos How company ensures Safe work practices? (5) (ii) Proactive measures taken by company to reduce accidents (5) (iii) Number of accident free days (Cumulative from last accident happened ) (5) no change

55 3. Employee Delight (3.E) SAFETY Total= 20
(iv) What are the current accident levels? When you plan to achieve zero accidents? (Show last one year data in line graph) (5) A) Frequency (nos.) Minor + Major both No change B) Severity (man hrs. lost) Formula No. of accidents Frequency rate = X 106 Total man hours Formula Total man-days lost Severity rate = X 106 Total man hours

56 3. Employee Delight (3.F) Employee Carrier growth Plan Total= 20
(i) Do you have a employee carrier growth plan in Place ? How many employees are covered under this area ( 10) (ii) give details with few examples where employees are guided on the Growth plan and have achieved success for themselves as well as benefits to organization( 10 ) no change

57 3. Employee Delight (3.G) Employee Motivation Total= 20
(i) How company motivates employees, Mention various methods ( 10) (ii) Is there any method to track motivation of employees , if yes , explain in brief ( 5 ) (iii) Provide data for last three years on rewards or recognition used as motivational tool and number of employees benefitted by this (5) new question added

58 3. Employee Delight (3. H) Employee Welfare Total= 20
(i) Mention activities done under Employee Welfare ( 10) (ii) What is the impact of Employee Welfare, Provide 2 shining examples from ( 10 ) no change

59 3. Employee Delight (3. I) Employee Satisfaction Survey Total= 20
(i) Do you conduct employee satisfaction survey ? , if YES , is it internally done or done externally ? ( 5 ) (ii) What is the trend for last 3 surveys ( If not done every year , you may mention year and score ( 5 ) marks changed to 20

60 3. Employee Delight (3. I) Employee Satisfaction Survey Total= 15
(iii) What are the major findings of last survey and how you have addressed , Elaborate with few examples ( 5 ) (iv) Mention one of the unique thing you do for your employees , which is different than others ( 5 ) total marks changed to 20 and marks for last two questions changed

61 3. Employee Delight (3.J) Environment Management Total= 20
(i) What is the frequency of scrap disposal? (Pl explain is it Daily / Weekly … ) ( 5) (ii) Does company have resources conservation strategy? List some recent achievements of company? Tracking of resources Reduction of Consumption Optimization of Usage (5) no change

62 3. Employee Delight (3.J) Environment Management Total= 20
(iii) What is the role of employees in Environment Management ( 10) no change

63 ( For office use only ) Section 4 Social Delight Total Marks = 250 20
S.N. Sub topic Total Marks Actual Marks ( for office use ) % 4.A Contributions for society 40 4.B Connecting employee homes 30 4.C Social development 4.D Social media connect 4.E Social awards 20 4.F Social relations building 4.G Disaster management 4.H Connecting local bodies 4.I Economic Social Impact 4.J Way forward TOTAL 250 marks to be changed to total 200.all sections to have 20 marks each Item 4.A,B,C,Dare reduced to 20

64 Photo Photo 4. Social Delight
(4. A) Your contribution to society Total= 20 Please describe how your company contribution to society in various forms. Mention areas ? (10 ) e.g. Owning villages , schools , and similar marks adjusted for total 20 (ii) Mention achievements . You may support it with data , graph / photographs (5) Photo Photo

65 Photo Photo 4. Social Delight
(4. A) Your contribution to society Total= 20 (iii) How your contributions had resulted in social improvements Describe areas other than mentioned under than 4.A (ii ) (5) marks reduced for total 20 Photo Photo

66 Photo Photo 4. Social Delight
(4. B) Connecting with employee family Total= 20 Please describe how your company encourages family participation ? ( 10 ) e.g. For improving livelihood , guiding for doing business from home , Children education marks reduced to 20 and question added on work life balance (ii) Mention few major achievements in connecting employee homes . You may support it with data , graph / photographs (5) (iii) How company help employee to achieve work life balance (5) Photo Photo

67 Photo Photo 4. Social Delight (4. C) Social Development Total= 20
Do you have an agenda for social development , if YES mention it in bullet points (10 ) e.g. 24x 7 hospital connectivity , Company provides free ambulance , one call help , Cleaning villages , building water resources , building toilets etc.. marks changed to 20 (ii) Mention 2 shining achievements in this areas (10 ) Photo Photo

68 Photo Photo 4. Social Delight (4. D) Social media connect Total= 20
(i) does your company encourage participation in to social media ? e.g. Facebook , twitter etc.. (10) Photo Photo marks reduced to 20 and wording for question changed (ii) What are the positive impacts of social media connect ? Mention few examples ( 10 )

69 Photo Photo 4. Social Delight (4. E) Social Awards Total= 20
(i) Mention here various social awards won by company and provide small brief for each award ( 10 ) Photo Photo no change (ii) Do you have specific plans to apply for few more social awards in coming years ? If YES , what actions you have planned ( 10 )

70 Photo Photo 4. Social Delight
(4. F) Social relations building Total= 20 (i) Mention here how company strengthens social relations including union activities e.g. networking with nearby villages ,Industrial belts etc. ( 10 ) Photo Photo union activities added for relation building (ii) Mention here 2 shining achievements in this area ( 10 )

71 Photo Photo 4. Social Delight
(4. G) Disaster support Management Total= 20 (i) Mention here how company is prepared for disaster support management for affected elements in society ? E.g. support in flood relief , earthquake etc ( 10 ) Photo Photo wording changed to disaster support (ii) Mention here 2 examples in this area where company supported society in natural disaster ( 10 )

72 Photo Photo 4. Social Delight (4. H) Connecting Local bodies Total= 20
(i) Mention here how company is connected to local bodies ( authorities ) ( 10 ) Photo Photo no change (ii) Mention here 2 such local bodies connect through examples ( 10 )

73 Photo Photo 4. Social Delight (4. I) Economic Social Impact Total= 20
(i) Mention here how your company has made an economic social impact. e.g. Company initiated a scheme for housing , school connectivity, WI-FI Connectivity , Solar projects etc ( 10 ) Photo Photo no change (ii) Mention here 2 shining examples of Economic social impact ( 10 )

74 4. Social Delight (4. J) Way Forward Total= 20
(i) Mention here you plans for future for improving social delight ( 10 ) wording changed for second question (ii) How do you decide on budgetary allocations for CSR activities? What is the budget used for last three years on social activities (10)

75 ( For office use only ) Section 5 Nation Delight Total Marks = 150
S.N. Sub topic Total Marks Actual Marks ( for office use ) % 5.A Digital India Program 20 5.B Swachh Bharat Abhiyan 5.C Empowerment of women employees 5.D Support to differently abled employees 10 5.E Moving towards clean energy 5.F National identification measures 5.G Use of barcodes / RFID 5.H Water conservation drive 5.I Pollution drive TOTAL 150 marks to be changed to 200 increase suggested in 5.A digital India to B swatch bharat to 30,5.E clean energy to 30 ,5.H water conservation to 30 and 5.I pollution drive to 30

76 5. Nation Delight (5.A) Digital India Program Total = 30
All payments made digitally through bank transfers for your employees / suppliers , Mention % ( 10 ) (ii) All communications done digitally through s etc.. , Mention paper communication reduced from last 3 years , give few shining examples ( 10) (iii)Computer literacy , how company drives this activity , mention actions in place / any joint working with outside agencies ( 5 ) (iv) Use of digital technology like teleconferencing, usage of skype etc. to reduce employee travel and time (5) marks changed to 30 and question added

77 5. Nation Delight (5.B) Swachh Bharat Abhiyan Total = 30
(i) How do build awareness in employees towards Swchata abhiyan (10) (ii) Mention your contributions to improve surroundings and any other areas of society for improving cleanliness ( 10 ) (iii) Show few shining photographs for this work ( 10 ) question added and total marks changed to 30

78 (ii) Mention benefits provided to women employees (5)
5. Nation Delight (5.C) Empowerment of women Employees Total =20 Mention trend graph for % of women employees for last 3 years ( 10) no change (ii) Mention benefits provided to women employees (5) (iii) Mention actions initiated for prevention of sexual harassment at workplace (5)

79 5. Nation Delight (5.D) Support for differently abled employees Total = 10 Mention trend graph for % of differently abled employees for last 3 years ( 7 ) no change (ii) Mention support provided for easy working for these employees ( 3 )

80 5. Nation Delight (5.E ) Moving towards clean energy Total = 30
How do you identify opportunities for using clean energy ?How do you decide on using a particular type of non conventional energy [like solar, wind etc. ? (10) (ii) Mention trend graph for usage of % clean energy ( non conventional energy ) (10 ) no change (ii) Mention details for generation of clean energy ? ( 10 )

81 5. Nation Delight (5. F ) National identification measures Total = 10
Mention how company supports Government initiatives for ensuring all employees have Bank account / Jan Dhan bank account, Aadhaar Card, Voter ID and PAN card. (% age for each) ( 7 ) no change (ii) How this is tracked and ensured ? ( 3 )

82 5. Nation Delight (5. G ) Use of Barcodes / RFID Total =20
Mention how company makes use of barcodes / RFID / similar systems for traceability of materials (10 ) no change (ii) What are the benefits achieved by use of these methods ? ( 10 )

83 5. Nation Delight marks changed to 30
(5. H ) Water conservation drive Total = 30 Mention how company contributes to water conservation national drive. E.g. Educating society for water conservation, conducting competitions , guiding society / employees for water conservation/ increasing water levels etc. (20 ) marks changed to 30 (ii) What are the benefits achieved by use of these methods [reduction in water consumption per employee data for last three years ]? ( 10 )

84 5. Nation Delight question added and marks changed to 30
(5. I ) Pollution drive Total = 30 How company measures the pollution levels of air ,water etc.? (5) (ii) Mention how company drives reduction in pollution in society. E.g. Educating society for reduction in pollution from switching from conventional to non conventional energy, reduce use of plastic , increase recycling of materials etc (15 ) question added and marks changed to 30 (iii) What are the benefits achieved by use of these methods ? ( 10 )

85 ( Company has to fill up )
Summary of Achievements for the year ( Company has to fill up ) 1. What are unique things about your company for considering “ACMA consistent performing Company” no change 2. What are challenges for you in the future and how are you preparing for it?


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