1. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 1 Letter for Submission of Award application for 2012-13 Company letterhead details ( Logo, Address ) To, The Secretariat ( ACMA Awards ), ACMA Centre for Technology Godrej Eternia-C, ‘B’ Wing, '10th Floor, Office No. - C Old Mumbai Pune Highway Wakdewadi, Shivaji Nagar Pune – 411005, Tel No. 07387002181 ( Ms. Sakshi ) We are pleased to submit the application for ACMA Award 2012-13 for Excellence in Quality & Productivity in Small / Large ( Delete not required ) category All data submitted is duly verified and true to the best of our knowledge. With regards ( Sign on all copies ) ( Name & Designation of the Plant CEO ) Paste good photo of ACMA Membership Certificate for the year 2013-14

2. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 2 1.Name of the corporate group (if company is part of a corporate group): - ( Underline the plant for which application is sent ) 1.Plant 1 2.Plant 2 3.Plant 3 Plant Address for which application is sent : 2. Name of the Chief executive of the corporate group- 3Chief Executive (Applicant Plant) details : Name : Designation : Mobile : E-mail : Land line with extension : Fax No. 4. Plant Head ( Next to Chief Executive (Site)) details : Name : Designation : Mobile : E-mail : Land line with extension : Fax No. ( If Sr. No. 3 & 4 are same, then provide next level person details at Sr. No. 4 ) Company’s Details

3. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 3 Company’s Details 5.Company turnover ( in Rs. Crore ) for Year 2012-13 : 6.Plant turnover ( in Rs, Crore ) for Year 2012-13 : 7.Year of Establishment : Company _______, Plant ___________ 8.Total Employees : Company ___________, Plant _____________ 9. Do you have a Joint Venture : ( If Yes, Mention the partner name ) 10. Company’s Key products : 11. Plant’s Key products : 12.Plant’s key manufacturing processes : 13.Key competitors : 14. Key Suppliers : 15. Major Certifications :

4. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 4 As a part of ACMA Award process, feedback from your major customers will be obtained directly and will be provided to Jury as a part of Site Assessment Report. The same will be provided to you as a part of Site Assessment feedback report Kindly provide 2 names per Key Customers for the plant for which application is being sent. Customer Details S. NoCustomerLocatio n % Business share ( from the plant ) Key person name & Designation Mobile Number & E mail 1 2

5. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 5 Use slide no. 5 and 6 to brief about your company / Plant. It includes Product names / photos, Plant facility photographs, Company / Plant Information ( page 1 of 2 )

6. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 6 Use slide no. 5 and 6 to brief about your company / Plant. It includes Product names / photos, Plant facility photographs, Company / Plant Information ( page 2 of 2 )

7. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 7 Route Map to reach your plant Contact person name & Designation: Name : Designation : E-Mail : Mobile : Landline : ( STD Code ) ( Number ) : Ext. ( if any ) Provide here route map to your company for site assessment ( Site assessment is carried out if your application is shortlisted by Jury )

8. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 8 S.N.AreaTotal Marks Actual Marks ( for Office Use only ) % 1Work Environment & Employee Involvement.150 2Customer Assessment.100 3Quality Performance.350 4Productivity Performance.250 5Cost Performance.150 Total 1000 ( For office use only ) Company performance at a glance ( Following radar chart shows the scores for each main area as per questionnaire, scores are converted to % ) RADAR Chart

9. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 9 Section 1 Work Environment & Employee Involvement. Total Marks = 150 S.N.Sub topic Total Marks Actual Marks ( for office use ) % 1.A5 S40 1.B Suggestions / Kaizens Per Employee 10 1.CAbsenteeism10 1.DTraining10 1.ESmall Group Activities10 1.FSafety40 1.G Environment Management 30 TOTAL150 ( For office use only )

10. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 10 1.Work Environment and employee engagement (i)illustrate how concept of 5S/house keeping has been deployed in your plant?(10 ) (1.A) 5S Total= 40 (ii) What methods are adopted to assess 5S levels/scores? (show last one year trend in line graph). (20) Formula 5 S Score = Lowest zone / area score of that month in % 30

11. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 11 (iii) illustrate with photographs examples of good Visual Factory- Before and after. (10) / BeforeAfter 1.Work Environment and employee engagement (1.A) 5S Total= 40 BeforeAfter 10

12. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 12 (1.B) Suggestions / Kaizens Per Employee Total= 10 / (i) Is there a suggestion scheme in the company and How company encourages employees to give suggestions? ? Pls Describe: (iii) Trends of number of suggestions implemented / employee / month? (show last one year trend in line graph). (ii) How company ensures the suggestions are implemented? Pls describe: 1.Work Environment and employee engagement Formula Total suggestions + Kaizen Implemented in that month Suggestions / Employee =---------------------------------- -------------------------------- X 100 Total direct employees ( Operatives ) for the month 10

13. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 13 (1.C) Absenteeism Total= 10 (i) What is absenteeism data ( Average) for the year 2012-13 ? What are the trends in regards to total absenteeism? (Three year trend in bar graph) ( 5 ) Authorized = % Unauthorized = % Total = % (ii) What efforts organization takes to reduce absenteeism? ( 5 ) 1.Work Environment and employee engagement Formula Total absent man-hours for the month ( Authorized + Unauthorized ) Absenteeism =-------------------------------------------------------- -------------------------------- X 100 Total man hours for the month 10

14. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 14 (1.D) TRAINING Total= 10 (i) in which areas do you provide training to your employees ? List some benefits achieved by trainings in recent past. What is the trend of the training hours / employee over the years? (show last three year trend in bar graph) ( 5 ) Training Areas : 1.Work Environment and employee engagement (ii) Benefits of Training : Tangible ( in Rs. Lacs ) & Intangible ( 5 ) Formula Total training man-hours for all employees for year Training hours/employee / year =---------------------------------------- --------------------- Total employees 10

15. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 15 (1.E) Small Group Activities Total= 10 (i)Explain how company encourages small group activities : (ii) Do small group participate in the Quality Conventions-Group/State level/National. Show certificates / trophy photographs : (iii) How many active groups are present in the current year? % employee involvement In QC Activity? (show last three year trend in bar graph) 1.Work Environment and employee engagement No. of Active groups % Employees Involvement 10

16. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 16 (1.F) SAFETY Total= 40 Pls describe: with text / Photos (i)How company ensures Safe work practices? (5) (ii)Proactive measures taken by company to reduce accidents (10) (iii)Number of accident free days ( Cumulative ) (5) : Days 1.Work Environment and employee engagement 20

17. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 17 1.Work Environment and employee engagement (1.F) SAFETY Total= 40 Formula No. of accidents Frequency rate =------------------------ X 10 6 Total man hours Formula Total man-days lost Severity rate =------------------------------- X 10 6 Total man hours 20 (iii) What are the current accident levels? (Show last one year data in line graph) A) Frequency (rate.) (Minor + Major Accidents) (10) B) Severity (rate) (10)

18. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 18 (1.G) Environment Management Total= 30 (i) What is the frequency of scarp disposal? (10) : (Pl explain is it Daily / Weekly … ) (ii) Does company have resources conservation strategy? List some recent achievements of company to conserve resource -electricity, water, material? (10) 1.Work Environment and employee engagement 20

19. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 19 (iii) Please describe the practices of the company to reduce pollution ? (10) (1.G) ENVIRONMENT MANAGEMENT Total= 30 1.Work Environment and employee engagement 10

20. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 20 Section 2 Customer Assessment Total Marks = 100 S.N.Sub topic Total Marks Actual Marks ( for office use ) % 2.AAwards by Key Customers10 2.B Customer audit of Quality system 20 2.C Customer rating for Quality & Delivery 30 2.D Feedback from Customer & analysis 40 TOTAL100 ( For office use only )

21. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 21 Awards by Key Customers (trend of last 3 years) (10) (2.A ) Awards by Key Customers Total= 10 2. Customer Assessment Does your key customers audit your quality system regularly? Has the audit results improved over the years? What is the trend over last three years? % (20) Award photo Note : If your Customer does not have a system of Awards, Mention what kind of supplier recognition is followed by Customer. (2.B ) Customer audit of Quality system T otal= 20 Note : If your Customer does not have a audit system, Mention what kind of supplier audit system and scoring is followed by Customer. 30

22. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 22 Does your key customers rate your performance on quality and delivery regularly? If yes, what is the trend over last three years? (30) (2.C ) Customer rating for Quality & Delivery Total= 30 2. Customer Assessment Mention here major improvements done by your company to improve above performance : 30

23. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 23 (i)Please describe system of getting feedback from the customers? (10) (2.D ) Feedback from Customer & analysis T otal= 40 2. Customer Assessment 10

24. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 24 (2.D ) Feedback from Customer & analysis T otal= 40 2. Customer Assessment 30 (ii) If yes, how do you analyze this feedback and take actions in weak areas? Explain with two shining examples. (30)

25. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 25 Section 3 Quality Performance Total Marks = 350 S.N.Sub topic Total Marks Actual Marks ( for office use ) % 3.ACustomer Complaints50 3.BIn-House Rejection50 3.CSupplier Rejection40 3.DWarranty Rejection50 3.ECost of Poor Quality40 3.FProcess Improvement40 3.GRework40 3.HPoka-Yokes40 TOTAL350 ( For office use only )

26. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 26 (i) Please describe method of capturing customer complaints? (5) (ii) What is the trend of the customer complaints in nos? (Show last one year data in line graph. (20) (3.A) Customer Complaints Total= 50 3. Quality Performance 25

27. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 27 (iii) Is the Customer complaint data analysis done? (E.g.—Product wise, Customer wise, Process wise, etc). Explain with an example. (5) (iv) Is analysis of repeated Customer complaints carried out? Explain with an example ? (5) (3.A) Customer Complaints Total= 50 3. Quality Performance 10

28. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 28 (v) Explain the efforts to reduce customer complaints? (10) (vi) Enclose examples of countermeasure report on Customer complaints. (5) (3.A) Customer Complaints Total= 50 3. Quality Performance 15

29. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 29 (3.B) In-House Rejection Total= 50 3. Quality Performance (i) What are the trends of the Total in-house rejection in PPM ? (show last 3 year data in bar graph) (25) (ii) Please describe the actions taken to reduce the in- house rejection (15) 40

30. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 30 (3.B) In-House Rejection Total= 50 3. Quality Performance S.N.DefectBefore PPMAfter PPMActions Taken 1 2 3 4 Before – After Photos BeforeAfter 10 (iii) Provide example of actions by which you are able to achieve zero defect at In-house rejection (10)

31. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 31 (3.C) Supplier Rejection Total= 40 3. Quality Performance (i) What are the trends of the supplier rejection in PPM ? (show last 1 year data in bar Graph) (20) (ii) Please describe the efforts to reduce the supplier rejection? (10) 30

32. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 32 (3.C) Supplier Rejection Total= 40 3. Quality Performance S.N.Defect from Supplier Before PPMAfter PPMActions Taken 1 2 3 4 Before – After Photos BeforeAfter 10 (iii) Provide example of actions by which you are able to achieve zero defect at Supplier end (10)

33. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 33 (ii) Please describe the efforts to reduce the warranty rejection (10) (3.D) Warranty Rejection Total= 50 3. Quality Performance (i) What are the trends of the warranty ? (show last 3 year data in bar Graph) (30) 40 Note : If warranty is Not applicable for your products, Mention in place of Graph

34. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 34 (3.D) Warranty Rejection Total= 50 3. Quality Performance S.N.Warranty Defect Before PPMAfter PPMActions Taken 1 2 3 4 Before – After Photos BeforeAfter 10 (Iii) Provide example of actions by which you are able to achieve Zero warranty defect (10)

35. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 35 (i) What is the trend for this data/current status? (show last 3 year data in bar graph (20) Cost of Poor Quality ( COPQ ) as a % of Sales (3.E) Cost of Poor Quality ( COPQ) Total= 40 3. Quality Performance (iii) Show elements of Cost of poor quality and improvements for the year 2012-13. ( 10 ) S.N.COPQ Element Before %After %Actions Taken 1 2 3 4 5 6 30

36. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 36 (3.E) Cost of Poor Quality ( COPQ ) Total= 40 3. Quality Performance (iii) Provide example of actions by which you are able to reduce COPQ ( 10 ) Before – After Photos BeforeAfter BeforeAfter 10

37. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 37 (i) How company identifies Critical to Quality characteristics ( CTQ ) ? (10) (3.F) Process Improvement Total= 40 3. Quality Performance 10

38. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 38 (iii )What steps are taken to improve process capability greater than 1.67? ( 5 ) (3.F) Process Improvement Total= 40 3. Quality Performance S.N.S.N. CTQ Param eter C ustomer Complain ts for 2012-13 Not Monit ored CPk < 1.33 CPk>1.33<1. 67 CPk>1. 67 Present Control 1 Hole 10 mm dia 0100 % Inspection 2Bore 25 mm dia 1Sampling done 3 4 5 6 20 (ii) What is the present level of Process capability (Cpk) for CTQ’s identified and controls ? (15)

39. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 39 (iv)Show Shining examples of process improvements ( 10 ) Explain with text and Photographs. (3.F) Process Improvement Total= 40 3. Quality Performance Manual Clamping BeforeAfter 10 Auto Clamping Offline checking BeforeAfter Online checking Before – After Photo

40. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 40 (ii) Explain efforts taken to reduce rework : (10) (3.G) Rework Total= 40 3. Quality Performance (i) What is the current level of the rework in PPM ? (show trend for last 3 year in bar graph) (20) 30

41. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 41 (iii) Please give details of action taken to reduce rework? (10) (3.G) Rework Total= 40 3. Quality Performance S.N.ReworkBefore PPMAfter PPMActions Taken 1 2 3 4 Before – After Photo BeforeAfter 10

42. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 42 (i) How company identifies need for Poka-Yoke ? ( 10 ) (ii) What % of CTQs are controlled by Poka Yoke? (5) % = (3.H) Poka-yoke Total= 40 3. Quality Performance (iv) How do you ensure effectiveness of Poka yoke? (5 ) (iii) What % of Customer complaints are closed by Poka Yoke in 2012-13 ? (5) % = 25

43. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 43 (v) Show innovative examples of poka-yokes & Effect on overall Rejection of that Product ( 15 ) (3.H) Poka-yokes Total= 40 3. Quality Performance S.N.ProductBefore Rejection PPM After Rejection PPM Poka-yokes done 1 2 3 4 Before – After Photo Before After 15

44. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 44 Section 4 Productivity Performance Total Marks = 250 S.N.Sub topic Total Marks Actual Marks ( for office use ) % 4.A Manpower Productivity 50 4.B Manufacturing Process Improvement 50 4.C Inventory Management 50 4.D Utilization of Operators 50 4.E Loss of production Hours 50 TOTAL250 ( For office use only )

45. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 45 (ii) What are the tools used to improve manpower productivity ? (10) (4.A) Manpower productivity Total= 50 4. Productivity Performance 30 (i) What is the productivity trend. Show for your key business line ? (show last 3 year data in Bar graph) (20)

46. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 46 (4.A) Manpower Productivity Total= 50 4 Productivity Performance (iii) Show innovative examples of Manpower productivity improvements ( 20 ) S.N.OperationBefore ( Production / day ) After ( production / Day ) Actions Taken 1 Drilling2040Layout Changed 2 3 4 Before – After Photo Before After 20

47. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 47 (4.B) Manufacturing Process Total= 50 4. Productivity Performance Before After 30 (i) Do you follow Single piece flow or batch flow layout or a mixture of both? Show present material flow for your key business line ? (10) (ii) Show improvements in layouts done last year, Show benefits of layouts change ( 20 ) Single piece flow = %, Batch Flow = Before : Material Travel = Meters ; Manufacturing Lead time = Mins ; WIP = Nos. After : Material Travel = Meters ; Manufacturing Lead time = Mins ; WIP = Nos.

48. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 48 (iii) How process cycle times are reduced ? Share examples (20) (4.B) Manufacturing Process Total= 50 4. Productivity Performance S.N.OperationBefore Cycle Time After Cycle Time Actions Taken 1 Milling25 Seconds18 SecondsManual to auto feed 2 3 4 Before – After Photo Before After 20

49. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 49 (i) Show the trend of ITR (Inventory Turn Ratio) last three years. (30) (4.C) Inventory Management Total= 50 4. Productivity Performance (ii) Show actions taken to reduce inventory. (20) S.N.ProductsBefore Inventory After Inventory Actions Taken 1 Springs20 days3 DaysShared transport 2 3 4 50 Formula Material cost of sales for the month x 12 ITR = ----------------------------------------------------------- (RM + WIP + FG ) on last day of the month

50. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 50 (i) what % of operators are handling more than one machine? (30) (4.D) Utilization of Operators Total= 50 4. Productivity Performance (ii) How Company encourages employees for operating multi- machines ? (20) 50

51. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 51 (i) How much is machine breakdown loss in % of total available time? (Bar graph ) (20) (ii) Show Actions taken to reduce break downs (10) (4.E) Loss of Production Hours Total= 50 4. Productivity Performance S.N.BreakdownBefore Breakdown After Breakdown Actions Taken 1 Pressure Variation 2 Times / month 0Hyd oil heating avoided by replacing Solenoid valve type E to G 2 3 4 30

52. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 52 (4.E) Loss of Production Hours Total= 50 4. Productivity Performance 20 (iii) How much is the Setup loss in % of total available time? (Bar graph ) (10) (iv) Show Actions taken to reduce Setup time (10) S.N.Set upBeforeAfterActions Taken 1 Mold Change 30 Minutes1 MinuteOnly Sub-assembly Changed 2 3 4

53. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 53 Section 5 Cost Performance Total Marks = 150 S.N.Sub topic Total Marks Actual Marks ( for office use ) % 5.AEnergy Saving30 5.BValue Addition / Net Sales40 5.C Value Addition / Fixed Assets 40 5.D Value Addition / Employee Cost 40 TOTAL150 ( For office use only )

54. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 54 (5.A) Energy Savings Total= 30 5. Cost Performance (i) Show energy consumption as % Sales. (20) S.N.ItemBeforeAfterActions Taken 1 Tube Light28 Watts8 WattsReplaced with lower watts with more Lux levels 2Electrical Panel AC 1500 watts100 WattsReplaced with fan cooling 3 4 30 (ii) Show examples to reduce energy consumption ( 10 )

55. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 55 (i) Show the trend of last three years in bar graph. ( 20 ) (5.B) Value Additions / Net Sales Total= 40 5. Cost Performance Formula Net Sales – Variable Cost Value Addition to Net Sales = ---------------------------------------------------- Net Sales (ii) What is the benchmark & efforts to improve value addition / Net sales? (20) 40

56. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 56 (i) Show the trend of last three years in bar graph. ( 20 ) (5.C) Value Additions / Fixed Assets Total= 40 5. Cost Performance Formula Net Sales - Variable Cost Value Addition to Fixed Assets = --------------------------------------------------------- Total Cost of Fixed Assets (ii) What is the benchmark & efforts to improve value addition / Fixed assets ? (20) 40

57. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 57 (i) Show the trend of last three years in bar graph. ( 20 ) (5.D) Value Additions to Employee cost Total= 40 5. Cost Performance (ii) What is the benchmark & efforts to improve value addition to Employee Cost ?(20) 40 Formula Sales –Variable Cost Value Addition to Employee Cost = ------------------------------------------------------- Total Employee Cost ( CTC )

58. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 58 ( Assessors have to prepare a summary with bullet points highlighting companies Major strengths and Areas for improvements ) 1.Work Environment and Employee Involvement: Major Strengths : 1. 2. 3. 4. Areas for improvements : 1. 2. 3. 4. 2. Customer Assessment Major Strengths : 1. 2. 3. 4. Areas for improvements : 1. 2. 3. 4. ( For office use only ) Executive Summary

59. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 59 ( Assessors have to prepare a summary with bullet points highlighting companies Major strengths and Areas for improvements ) 3. Quality Performance : Major Strengths : 1. 2. 3. 4. Areas for improvements : 1. 2. 3. 4. 4. Productivity Performance Major Strengths : 1. 2. 3. 4. Areas for improvements : 1. 2. 3. 4. ( For office use only ) Executive Summary

60. ACMA Awards 2012-13 : Excellence in Quality & Productivity For Jury / Assessor / Remarks : 60 ( Assessors have to prepare a summary with bullet points highlighting companies Major strengths and Areas for improvements ) 5. Cost Performance : Major Strengths : 1. 2. 3. 4. Areas for improvements : 1. 2. 3. 4. ( For office use only ) Executive Summary