Complete solutions with Riverbed for office productivity

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Presentation transcript:

Complete solutions with Riverbed for office productivity HP Services for Office 365 Complete solutions with Riverbed for office productivity

Agenda The landscape The right productivity and economics The right plan and user experience HP – Microsoft – Riverbed partnership Next steps 2

HP’s Transformation Areas Enable the most productive workplace Maximizing value from your apps and data Transform to a hybrid infrastructure Enable workplace productivity Empower the data-driven organization Protect your digital enterprise

Maximizing value from your apps and data Our digital economy… Maximizing value from your apps and data Transform to a hybrid infrastructure Enable workplace productivity Empower the data-driven organization Protect your digital enterprise Globalization, technology innovation and the “instant consumer” are disrupting every industry New Commerce Models New Connectivity Models New Collaboration Models Data and Device Proliferation Global Data traffic of 11 Zettabytes by 2017 $1T Annual B2B commerce $1.3T annual B2C commerce Over 50B internet nodes by 2020 57% of enterprise acquire new customers via social Over 12B devices connected 40ZB of data will be stored WW by 2020 Less than 1% of worlds data is analyzed 80% of data is unprotected Source: The 451 Group: Digital Infrastructure Playbook. Since modified

What is current state? BYOD/Consumerization the pressure gap Consumer experience Pressure on IT “Universal access, always connected, self service, immediate, no barriers” What is the pain that the customer is feeling that we are addressing with our Workplace and Mobility portfolio? Each of us have two personas – our individual consumer persona and our persona as a member of the enterprise in which we work. Our experiences in these two personas have come to be very different. At HP we call this the pressure gap – caused by the consumer benchmark experience, upon which enterprise services are being judged. So let’s take a look at some of the key attributes common to that consumer experience. <Click> There are important key attributes to that experience which are worth noting, namely: These services are all universally accessible – meaning that on any IP connected device I can easily access the service They are always connected – meaning that no matter what network I am on – as long as it can route to the internet – I am connected to the service They are all based on the principle of self-service, meaning that the user is completely capable of accessing a marketplace to gain immediate access to the service or application they want – with no barriers That app or experience is then delivered immediately. Nowhere in this process are we expected to “wait 24 hours for overnight processing” Finally there are very little perceived barriers to access these services. Once a user subscribes and provides those user details that’s it. It never asks again. It doesn’t insist on you providing credentials from a USB stick to access VPN services before you can access the service. This of course asks questions about the grade of security behind these services – but the experience of the end user is simply that access is intuitive and pain free And <click> to a degree (and with some advertising) many of these service continue to be free There is I hope something quite obvious about these attributes, and of course that is that they are also the same attributes of cloud. In fact you can see the impact of Cloud and Mobility as being two-sides of the same pressure. One is forcing enterprise IT to change their underlying provisioning model – and the other is fundamentally changing the consumption model. Mobility is driving cloud and cloud is feeding the mobility revolution. And here’s the challenge … that our current enterprise grade experience is not competing at that level. Commonly our enterprise experience is based on different / opposing attributes: Access to services is silo’d based on years of over-complicated and organic security / governance models. Who you are in the organization can often dictate the experience you get and the level of service you can enjoy Connectivity is based on the user experience needing to navigate hard boundaries before connection to an enterprise service can be made. And so to bypass this barrier the modern end user is migrating data out of data centers and into the consumer cloud. The more we enforce these barriers the quicker the migration will occur. Access is not self-service for many enterprise services. Even if request is automated it normally passes through the hands of management before access to services is authorized – there is a built in delay to the end-user experience which is not equivalent outside the enterprise boundary. In many cases it is not even automated requiring calls to front-line helpdesks and the raising of incident tickets that need to get routed to the appropriate team. Leaving the end user waiting for access. This is the pressure on our IT departments today – to raise the enterprise to compete with consumer. To drive a cloud strategy that matches the internet start-ups and mobile app providers. If we don’t accelerate that change and move to a model in which access via mobile devices is seen as the primary access model then we will continue to be left behind as the consumer benchmark wins out. <Click to go to next slide> “Siloed access, legacy connectivity, request based access, VPN’s” FREE* Enterprise experience

Improve effectiveness and decrease costs Effectiveness through engagement Improve workplace productivity Decrease operational costs 38% Engaged employees are 38% more effective1 Lower Telephony costs and wasted time with conference bridges2 More agile, competitive organization delivering better customer experiences 60% Higher creativity1 Lower Support and admin costs for cloud mailboxes3 40% Improvement in productivity through employee mobile apps1 Lower Delivery costs for legacy applications to any device4 1 Gartner Digital Workplace Summit 2015 2 HP internal savings across the world’s largest Lync enterprise voice deployment 3 http://techwirenews.com/2012/06/21/exact-calculated-cost-savings-for-a-company-using-office-365 4 28% lower TCO with HP Moonshot Based on HP Internal testing compared to E5-2600v3 (Gen9)

HP’s overall approach Supporting enterprise preferences HP’s strategy for Office and UC applications supports: Traditional On Premise Asset Ownership by client Private cloud Dedicated to client Public cloud Multi-tenant Hybrid Mix of traditional on premise and cloud Our approach from a services perspective is to ensure we can support customers in whatever model they choose - from full on premise to full off preimse. Our focus for this session is on the hybrid cloud approach as it applies to Microsoft Office 365

Cloud choices for Office 365 Customer Journey to the Cloud Choice Flexibility Cost Mobility Assurance/ Reliability Integration Potential Customer Choices Delivers Multiple End-Points Microsoft Office 365 On Prem/Microsoft Hybrid HP Private Hosted or Customer-based Cloud Traditional IT Public cloud Private cloud Hybrid Customer Needs As you can see there are three main routes to Office 365 ranging from full public cloud to completely private cloud. As I mentioned before our experience with customers is that they prefer the hybrid approach. In terms of the actual migration process there are also options which depend mainly on the size of the organisation...

Migration to Office 365 - Considerations Some factors to consider when planning the move to Hybrid O365 Organizational Regulatory Compliance, data privacy, and security Size of organization, requirement for customization Minimize user disruption and ensure positive adoption of the new approach Infrastructure Identify any existing dependencies that might complicate a move to Office 365 Complexity of current environment and the required network infrastructure Operations Contingency planning: Off-boarding plan: moving back to “on-premise” in future if required. Each company is different but in this slide we’ve highled a few of the many factors to be considred when planning the move to O365. Apart from these there are a number of others, and in the planning and architecture phases we take all these into account and make sure we have addressed them fully. <Other factors that may need to be addressed> Teaming across IT during design / implementation all stakeholders need to be represented Support – what happens if I have an issue? who does what when help is needed Ongoing system management for the on premise elements of the hybrid solution Timeframe to migrate in view of huge data volumes people want to migrate do you really need to migrate all the data? Already migrated users moving to a department or location that has not yet migrated Cater for this during the Architecture phase O365 bandwidth throttling impacts migration speed (3rd party tools) Add more machines and management accounts in O365 Wave definition is extremely important Assign a dedicated migration manager Avoid users struggling in the new environment Change Management, training, clear communication Some functionality not present in O365 (FAX, SMS,…) Keep that functionality on-premise

Why HP The brand Relationship experience 15th in Fortune 500 for 2013 Delivering the best products and services to solve your challenges Relationship experience Operational excellence and how we collaborate with you as partners Technical and industry experience Focused research and development, talented experts, offering practical innovation Ability to manage complexity We are where you are to keep your mission-critical systems operating seamlessly

Hundreds of 1000’s Windows seats migrated Expertise Why HP 1000+ Transformation Workshops delivered Workplace modernization proven experience 5 million+ Windows seats under management Industry leading portfolio breadth including, desktop, virtualization, applications, AD, UC&C and mobile Full MSFT suite deployed to 350,000 users internally – Windows 8.1 Exchange, SharePoint, Lync Hundreds of 1000’s Windows seats migrated 11000 students and teachers have new learning experience leveraging mobility, interactive and real-time collaboration – this is the Ministry of Education, United Arab Emirates. External video of Johan speaking with the customer at Discover can be found here http://www.youtube.com/watch?v=4rZq2PDRraU Delivered a new global design collaboration experience for more than 2000 engineers while protecting valuable IP – this is Jaguar Landrover in the UK and is only an internal story right now Securely mobilized key workflows for 7500 police on the streets reducing their time behind a desk – this is the UK police force and is only an internal story right now Secure, effortless BYOD access for 300000+ global users reducing support tickets by 95% - this is HP IT and more information can be found on RSC https://refsuccesscenter.hp.com/AssetSearchResultsFilteredV3.aspx?SearchType=MB&SearchId=220738 Millions of dollars of joint investment in people, products and initiatives HP / Microsoft Frontline Partnership in place for 30+ years Expertise 13000+ certified Microsoft professionals 48,000+ Microsoft trained professionals Unique business modelling tools applications transformed per month in best shored factories 10,000+

HP Readiness Workshop for Office 365 Service overview A one-day, highly interactive, slide-free workshop to enable an organization to decide when and how to move to O365. The O365 readiness workshop encompasses all aspects of moving productivity workloads to O365. From a product perspective it can cover Exchange, SharePoint, Lync, Yammer, OneDrive and the respective partner ecosystem. In addition, network, security and privacy- related components, tenants, Active Directory, and compliance are also discussed. A typical workshop lasts for a full day. As you can see here, we can cover all the main Microsoft product areas but the precise scope is flexible and the goal is to make it fully relevant to you specific environment. Various areas may be considered out of scope for the immediate move but our aim is to ensure we at least raise visibility of criteria that may not have been considered previously – and can be planned for future phases.

Application Acceleration for Office 365 cloud When there are mutliple sites – national or international - connected across Wide Area (WAN) connections When network performance is a potential issue Maintaining consistent performance in terms of network latency is critical for a good end user experience When detailed reporting on the performance of the network links is required When there is pressure to complete the migration as quickly as possible When predictable fast response times are critical When available network bandwidth across the WAN is a problem WAN Branch Offices Datacenter

Application Acceleration for Office 365 Tailored solution with Riverbed. cloud Combines standard WAN optimisation with dedicated PoP close to Microsoft datacentre to ensure max application acceleration Speeds the migration phase and speeds on-going performance once live Ensure best user experience when using Office 365 Solution to deliver sub-second responses across mutliple WAN links Especially effective in scenarios where network latency and/or lack of available bandwidth are likely to be issues Provides performance reporting and control features Solution can pay back in 12 months WAN Branch Offices Datacenter

Enhanced Visibility & Control Microsoft Office365 4/22/2017 Enhanced Visibility & Control Some of the features of the Riverbed Solution Home Directory Data Training Videos ERP Email Home Directories Rich Media Medium Priority High Priority Low Priority Data & Transport Streamlining Transport Streamlining Visibility Show real time bandwidth consumption and application flow statistics Report application specific performance Intelligently tune QoS and plan upgrades Control Application based inbound and outbound QoS Accurate classification with AppFlow Engine and DPI Policy-based path selection on Hybrid Networks Application layer policy, routing and control 1% Volume Exchange DB-1 Home-1 Video-1 Reports  Optimization

MTC Australia Challenges Solution Benefits Microsoft Office365 4/22/2017 MTC Australia accelerates Office 365 performance 300% without upgrading their network Challenges Aging infrastructure/extensive upgrades Enable cloud-first infrastructure & user experience Performance for cloud-based Microsoft Office 365 from 4,000 miles away Microsoft Lync performance for remote offices Solution SteelHead SaaS to optimize Office 365 traffic EX for branch offices SteelAppTraffic Manager software for Enterprise Voice Benefits 300% acceleration of Office 365 for “fantastic” user experience Consistent availability of Microsoft Lync Enterprise Voice services Ease of deployment Benefits A not-for-profit organization, MTC Australia offers training courses, employment services, youth programs, and community initiatives. With more than 30 locations and 530 staff members, the organization assists approximately 35,000 people annually. You can see from the summary that the solution delivered a significant performance improvement and the network bandwidth savings meant a fast ROI. You can find additional details here - http://www.riverbed.com/customer-stories/MTC-Australia.html Let’s now look in detail at the amount of work involved in migrating a customer to hybrid Office 365........ 4,000 miles away Frankly, it has enabled our business - with migration time to the cloud reduced by 50%, bandwidth upgrade costs reduced by two-thirds, and ROI on 25 appliances and 2 software licenses in less than 12 months. Branko Ceran, Chief Information Officer, MTC Australia © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

No incremental HW investment Opex Consumption Model The partnership Supercharge Microsoft Office 365 in your organization image Best in class O365 services portfolio Industry leading Application Performance Location & Application Aware No incremental HW investment Opex Consumption Model Grows with your needs No incremental hardware investment OPEX consumption model Grows with your needs

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