1. Accompanying notes to presentation What you need to know This presentation is part of the Art of connecting. There are four themes in total, each with their own customer presentation This presentation is intended for use with customers. It provides an overview of our capabilities and the related services we offer It’s designed to be used as part of an interactive discussion responding to customer interest The slides in this presentation may be mixed and matched with slides from the other themes in the Art of connecting, to create a deck tailored to your customer’s specific interests Use the attached script as a guide for the presentation, and a basis for your discussion. Note to presenter: this slide is NOT to be shown or distributed to customers

4. Partner with BT and we can help you… Control your costs We helped a large chemical company to streamline their operations and save over $2 million on mobile costs Keep your network, devices and applications secure We helped a large logistics company offer additional features and functionality to its people without compromising security Connect your people – whatever you need, wherever you need it We helped Syngenta build better relationships among its people and enhance collaboration Give your people a great experience – make everything reliable and easy to use We helped Indesit to deploy video conferencing so its people can join sessions from anywhere with no extra software

5. Control your costs We helped a large chemical company to streamline their operations and save over $2 million on mobile costs Keep your network, devices and applications secure We helped a large logistics company offer additional features and functionality to its people without compromising security Connect your people – whatever you need, wherever you need it We helped Syngenta build better relationships among its people and enhance collaboration Give your people a great experience – make everything reliable and easy to use We helped Indesit to deploy video conferencing so its people can join sessions from anywhere with no extra software We help you: bring your global sites together add instant messaging (IM) and presence, desktop sharing, conferencing and high definition video switch seamlessly between networks get voice and data from one platform combine your existing network with your new platform. Getting big messages to all corners of the world Syngenta, a multinational pharma business, wanted to launch its new global mission to all its sites over the world at once. Our telepresence with web and audio conferencing made it possible to run a virtual event across the planet, in two hour slots over four days, ensuring everyone got behind their global mission from the start. Control your costsGive your people a great experience – make everything reliable and easy to use Connect your people – whatever you need, wherever you need it Keep your network, devices and applications secure

6. We help you: trim maintenance and infrastructure costs link everything into a single offering scale services up and down keep track of your fixed and mobile spend, at all your sites. Wiping over $2 million off mobile costs A large chemical company found their mobile bills rocketed when they gave their people the freedom to work anywhere. Our audit showed the company had over 40 per cent more devices than they thought, and that they’d made a $40,000 billing error. One Mobile expenses helped them save over $2 million on mobile costs – and using our BT Wi-Fi hotspots has helped them save even more. Control your costsGive your people a great experience – make everything reliable and easy to use Connect your people – whatever you need, wherever you need it Keep your network, devices and applications secure

7. We help you: set-up a video conference instantly increase usability and reliability improve user experience reduce complexity through service integration. Ideas flow faster on video Indesit needs a constant stream of new ideas to compete in a notoriously tough market. That means keeping people connected across 65 sites worldwide. Our IP Connect global network now enables many video conferences to happen at once, everyone carries on uninterrupted - video conferencing suites are booked solid. Now Indesit is putting video conferencing alongside its collaboration tool, Microsoft Lync. So its people can join video sessions from anywhere, with no extra software. Control your costsGive your people a great experience – make everything reliable and easy to use Connect your people – whatever you need, wherever you need it Keep your network, devices and applications secure

8. We help you: secure and monitor smartphones, tablets and mobiles use corporate applications securely on the move control who can access what from fixed or wireless networks ensure minimum disruption and loss of data even after a serious event. How to work best on the move A large logistics company required a solution to allow their employees to work from anywhere. By moving to Windows devices with our device management solution they now get easy secure access to corporate information. Now their users get a great experience with features like Single Sign On and SharePoint integration. And the IT department get the security they need. Control your costsGive your people a great experience – make everything reliable and easy to use Connect your people – whatever you need, wherever you need it Keep your network, devices and applications secure

9. We’ll continue to deliver fantastic solutions… …so you keep getting stunning business outcomes

10. Your vision, our know-how We have the network, expertise and services to bring your vision to life You want to: Connect your people Work together on the move Control your costs Give your people a great experience Keep your network, devices and applications secure. We can make this happen via: Deploying the right unified communications and collaborations solutions for your needs Finding the right blend of different technologies and infrastructure elements.

11. Consider these next steps See the technology in action Visit our virtual showcase or book a visit to your local showcase through your BT Account Manager www.virtualshowcase.bt.com *terms and conditions apply Not sure where to start? BT Connect networks as a platform for collaboration solutions BT One for global voice, collaboration and mobile solutions Connect Applications to optimise your voice, UC and mobile applications BT Assure to keep your business secure BT Advise to bring it all together and make it work for you. Get started today Connect homeworkers and small branches using your internet connection, at a simple monthly price per user Get your BT data network ready for voice with free SIP trunking rentals Experience the best audio conferencing with BT MeetMe with Dolby Voice free for 60 days, including 5 free headsets.

12. bt.com/globalservices