2. Reimagining the enterprise in the digital age
Name, Title Date

3. mobile-first, cloud-first world
Today, we live in a
mobile-first, cloud-first world

4. Enterprise leaders are reimagining their businesses
collaborate
Outperforming enterprises are 54 %
best
indicator
extensively
more likely to
CEO’s of
business
CEO priorities
engaged
employees
satisfied
customers
digital
performance
with their
savvy
Growing expectation
personal, individualized service 79
customers %
of C-level executives
believe they make better and faster tech decisions than IT
Enhancing
the customer
experience 27 %
of tech budgets controlled by departments other than IT 70 %
Transforming o f
CIOs
Becoming more
to a digital 7 in
Would increase risk
responsive 10
business
CxOs believe social/digital interaction is the new imperative
to reduce IT costs
and accelerate business agility 60 % 3 / 4
decision
makers
of CxOs now look to partners who will have an equal hand in creating business value
Sense/ respond business model
Make/sell business model
Responding to ongoing needs for efficiency and growth
exploiting a fundamentally different digital paradigm
top priority
enhancing customer experience
dual goals

5. Leading enterprises are transforming to digital
Realizing the branch of the future today
Nedbank reduced queue times in the branch by delivering a new video banking service that connects clients face-to-face with experts in a call center.
Transforming the travel experience
Delta is providing travelers with new conveniences via its Fly Delta app and easy in-flight purchases, plus saves 1.2M gallons of fuel annually with electronic flight bags.
Providing proactive service
ThyssenKrupp Elevator continuously monitors data from “things” in 1.1 million elevators around the world to fix them before they break.
Accelerating decision making
Lotus F1 Team is analyzing and sharing data from over 200 sensors to make the calls that make the difference between winning and losing.
Unleashing latent talents and sparking innovation
Coles built an employee portal that is driving a sense of allegiance and pride in Coles that translates into superior customer service and increased business.

6. Becoming a responsive, customer-obsessed enterprise
Making every buyer feel understood
Encouraging collaboration across the business
Understanding your customer’s industry
Breaking down the walls
of the traditional workplace
Putting the customer first in every decision
Becoming more responsive
Making mobile and social “business as usual”
Building teams around the customer
Enhancing the customer experience
Making information security a top priority
Helping employees to
do their best work with
connected technologies
Anticipating customer behavior and needs
Connecting everything with the cloud
Responding to customers without delay
Transforming to a digital business
Finding new ways to connect with customers online
Protecting the privacy of customers
Making it easy for employees to get the same view of information
Engaging with customers across the channels they want to use
Working smarter
with intelligent automation
Inspiring innovation across the company
Tapping into new opportunities with the Internet of Things
Creating great customer experiences that they will want to share
Starting with mobile for every new initiative
Building infrastructure to be flexible
Moving faster to take on new opportunities
Empowering the front line
with direct access to information and tools

7. Digital Work & Life Experiences
We’re reimagining Microsoft…
Our Core
Microsoft is the productivity and platform company for the mobile-first and cloud-first world.
We will reinvent productivity to empower every person and every organization on the planet to do more and achieve more.
Cloud OS
Digital Work & Life Experiences
Device OS & Hardware

8. Our Microsoft technology environment
>1 million
devices hit the Microsoft network
Empowering our field with modern business apps and devices
100,000+
Microsoft employees on Yammer
6.6 million
Lync calls each month
300,000 System Center managed devices
Federated business intelligence portfolio for
1,000 apps
4.5 million
Remote connections each month
“All of Microsoft runs in the cloud”
180,000+
users
513
site locations in 113 countries
210,000
SharePoint sites in the cloud
Providing great, useful apps to our employees and vendors
Improving energy efficiency in our buildings and datacenters

9. Reimagining the enterprise with Microsoft
Deliver fluid experiences that transcend time, place, context, and device
Work like a network in a modern workplace
Unlock insights on any data and make smarter, faster decisions
Respond more quickly to changing business needs with a flexible, hybrid cloud
1.5 billion people use Windows every day
200 million Windows 8 licenses
1.1 billion people use Office
60% of the Fortune 500
57% of Fortune 500
2 in 3 servers run Windows Server
85% of Fortune million users
Rated highest for supporting critical data needs in the cloud
Mission-critical usage has jumped
2/3 enterprise seats covered
More than 90% of
Fortune Global 100
7 of the top 10 Fortune 500 companies
10%
Devices & Mobility
Cloud Productivity & Enterprise Social
Business Insights & Mission Critical
Cloud Platform

10. Envisioning the future
Building the city of the future
Transforming businesses with the Internet of Your Things
Envisioning the future
Improving customer experiences with big data
Helping millions of victims of cybercrime fight back every day
Skype Translator

13. Reimagining the enterprise with Microsoft
Activating the business
…with customer-centric solutions.
Transforming to digital
…and protecting assets in a mobile-first, cloud-first world.
Empowering people
…to be responsive and make an impact from anywhere.
Global excellence in hybrid cloud services…
…culture of reliability, security and privacy…
…comprehensive and connected solutions…
…spanning consumer and business…
…familiar and fluid experiences

19. Reimagining the enterprise with Microsoft
Presenter: Tailor next steps to your customer
Next steps
Get connected
Industry, business & IT perspectives
Events & webcasts
Social channels
microsoft.com/enterprise
Work with experts to help design and implement cloud-first, mobile-first solutions that help you to compete and win in the digital age
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