we help people who do a great job do it better SAICP AGM: Self help for managers and staff in social care

Developments /opportunities to be aware of : Accolades 2012/13 Nominations for this year's Accolades are now open on the and will close on Thursday 6 September Achieving an Accolade proves you are improving the lives of people using social care services through workforce development. "Winning a national award has really helped raise the profile of our business... I would recommend any employer to enter as it has had a hugely positive impact across our organisation." Sunnyside House Managing Director Andrew Azzopardi, Accolades 2011/12 Winner of Winners The awards ceremony will take place on Thursday 14 March 2013 at Park Plaza Victoria, London.

National Minimum Standards and Code of Conduct consultation Have your say on the development of the minimum training standards and code of conduct for healthcare support workers and adult social care workers in England Skills for Health and Skills for Care are currently in discussions with the Department of Health regarding an extension to the consultation period: currently due to close For more information see the briefing document below: Minimum training standards and code of conduct for healthcare support workers and adult social care workers in England (pdf)Minimum training standards and code of conduct for healthcare support workers and adult social care workers in England (pdf)

Carers Week 2012: new resources Guidance for employers and resources to support the learning and development of staff Carers Matter - Everybodys Business - guidance to help employers and organisations support carers better through the learning and development of staff (refreshed version now available)Carers Matter - Everybodys Business Carers in your Workforce Matter - guidance for employers which aims to raise the awareness of carers in the social care workforce, identifying what can be done to support them, retain their skills and prevent them having to leave the workforceCarers in your Workforce Matter Dementia: workers & carers together - developed jointly by Skills for Care and Dementia UK this is a practical guidance for the social care workforce on supporting family and friends carers of people with dementia.Dementia: workers & carers together

National Occupational Standards (NOS) Project 2012/13 Skills for Care along with other UK partners are currently supporting Skills for Care and Development in this project which has 2 elements: To review the current NOS for Leadership and Management in Care Services (LMCS) To develop NOS for Inspectors of Social Care Services The project is working against tight timelines and must be complete by February NOS will be drafted within the month of August and redrafted and quality assured in October following the consultation phase. They will then be submitted to UKCES for approval before the end of 2012.

Getting It Right From The Beginning: Common Induction Standards (CIS) All workers must complete the CIS but a good induction will: –Give workers confidence –Inspire them to continue in social care –Help workers identify with the organisation –Support workers to maintain required values, standards and practices –Influence approach to future learning –Prepare workers for the next step

What induction should I give my staff? - Common Induction Standards Range of resources Basic CIS and guidance freely available on website Priced publications - £22 ‘ Starting out’ – workbook tool for learners ‘Supporting Starters’ - Guidance for managers

How can my staff be trained without being missing for long periods? e:learning resources – use as individuals or together In house training – DVDs / training packages /use expertise of own staff Team / group discussions –reflections Mentoring /shadowing Collaboration with other local services

Some e:learning resources E:elca – SCIE E:learning modules –e.g. dementia, LD Social care TV – Good practice examples from people who use services E:learning portal –Skills for Health Infection prevention and control Food, Nutrition and Hydration

What qualifications should my staff do? Level 2 & 3 Diplomas in Health and Social Care –Dementia pathway –Learning Disability pathway –Generic pathway Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services

How can I develop my staff to meet the specific needs of people with … Moving and assisting Learning Disabilities Food safety and nutrition Dementia Care Seated Recreational Physical Exercise Infection Prevention and Control Stroke care Diabetes End of Life Sexuality Activity provision Some knowledge / some competence

How can I find the right training provider? Care training codes Overview of core values for learning and development (L&D) Questions and issues to think about Guides for purchasers of L&D, learners, training providers and individuals buying training for own staff

How can I fund training? Incredibly complex and changing Skill Funding Agency and Young Peoples Learning Agency Workforce Development Fund Other sources, European, regional, local Grants, loans and bursaries

Full qualifications i.e. diploma Unit funding for unemployed only Funding eligibility versus learner eligibility Individual Learner Accounts apprenticeship Skills Funding Agency (SFA)- mainstream funding

Workforce Development Fund Skills for Care funding Have to sign up with lead partner in your locality – Suffolk Brokerage Complete National Minimum Data Set- social care Units focussed funding Benefits – focused on adult social care providers, a contribution to supporting learning and development

Suffolk Brokerage Training Provided –Qualification Courses -Specific Diagnoses / Conditions -Safeguarding -Health Issues - General -Health and Safety -Legal requirements -Regulation -Managerial Tasks

How can I meet CQC compliance requirements? Advice on meeting CQC regulations Skills for Care’s advice Skills for Care’s materials to help meet inspection outcomes CQC supporting note on training qualifications –given to inspectors d_training/adviceonmeetingCQCregulations/ad vice_on_meeting_CQC_regulations.aspx

What are Apprenticeships? SASE Framework ID FR Funding stream 444 SASE compliant Framework: Health and Social Care Apprenticeship and Advanced level Apprenticeship Intermediate level Apprenticeships components Advanced level Apprenticeships Competence Qualification Level 2 Diploma in Health and Social Care (Adults) for England (QCF) Level 3 Knowledge Qualification Level 2 Preparing to work in adult social care Level 3 Key Skills or Functional Skills Level 1 Application of Number Level 2 Level 1 Communications Level 2 Additional employer requirements Although none are specified, further guidance is being created to aid use of this component Employment rights and responsibilities

Who can be an apprentice? Open to all ages – funding varies New recruits to the sector (routes into work) Existing staff as part of ongoing CPD Non-social care staff What about the training? 1. Internal delivery: in-house / employer 2.External delivery: training / learning provider

What will it mean for me? Opportunity – fill your vacancy! –Include non care workers Approach – delivery in house or external training? Expectations –Appoint supervisor / mentor /assessor –Timetable for different components of learning –Any additional units e.g. dementia/ LD Website resources to help you Comprehensive employers guides –includes examples /case studies See ‘apprenticeships ’ section of website

How can I develop my staff to deliver quality personalised care to meet the needs of people using the service? Create organisation culture Manager to lead by example Team meetings / mentors / group discussions Common Core Principles to Support Self Care Common Core Principles to support dementia care - NEW

How can I help my staff to have the right levels of literacy and numeracy skills? 1.Learning through Work - bite-size chunks of learning in 8 small booklets 2.Skills for Life Guide for employers – why important and steps to take 3.Care Skillsbase - practical, free resources that are specific to social care

How can I improve the quality of supervisors, leaders and managers? Manager Induction Standards – refreshed MIS launched March 2012 L5 diploma in Leadership in Health and Social Care - replaced and combined NVQ 4 in leadership and NVQ4 in practice SCIE Front Line managers course leadership skills development programme 12 sessions

Manager Induction Standards Refresh - recommended ‘core’ standards 1.Governance and accountability 2.Systems / processes in communication 3.Partnerships working / relationships 4.Leading person centred practice 5.Team leadership 6.Managing resources 7.Equality, diversity and inclusion 8.Safeguarding and protection

Manager Induction Standards Refresh - new ‘additional’ standards 9.Personal development 10.Change and growth 11.Managing business 12.Ensuring quality

The Qualifications Quiz What do you know about the QCF qualifications?

Types of qualifications Entry into health and social care Occupational competence Continuous professional development (CPD)

Qualifications for occupational competence: Level 2 & 3 Diplomas in Health and Social Care Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services Level 3, 5 & 7 Diplomas in Commissioning, Procurement and Contracting for Care Services

Structure – Level 2/3 HSC Diploma Group A Mandatory Units Group B Knowledge units: Generic Pathway Learning Disabilities Pathway Dementia Pathway Group C Optional Competence Units Group A = 24 credits Groups B and C = at least 22 credits Total credits = 46 credits or more Group A = 28 credits Groups B and C = at least 30 credits Total credits = 58 credits or more Level 2 HSC Diploma: Level 3 HSC Diploma: + +

L2 & 3 HSC Diploma Mandatory Units 9 mandatory units covering: Personal Development Communication Equality and Inclusion Duty of Care Role of Health and Social Care Worker Safeguarding of Vulnerable Adults Person-Centred Support Health and Safety Handling Information

Level 5 Diploma in Leadership in Health and Social Care and Children’s and Young People’s Services Why a level 5? One qualification 6 pathways Opportunities for progression without repetition

Shared Core & Mandatory (A) Adult PathwaysChildren and Young People’s Pathways Adults’ Residential Management (E) Adults’ Management (F) Adults’ Advanced Practice (G) Children and Young People’s Residential Management (B) Children and Young People’s Management (C) Children and Young People’s Advanced Practice (D) Optional Management Units (H) Optional Units – Knowledge (I) Optional Units (J) Structure - Level 5 Diploma

Flexibilities of the new qualifications Many units can be used in 3 different ways – as optional units within the HSC Diplomas – within smaller specialist qualifications for CPD – individual units to develop learning in bite sized chunks and reflect business need

The new Common Induction Standards (CIS) The new CIS link perfectly to the core and mandatory units meaning that they can feed into the Diploma very easily Any knowledge evidence gained can be used towards the Diploma which can be a real incentive for staff

Continuing Professional Development L2 and 3 Awards in Supporting Individuals with Learning Disabilities L2 and 3 Certificates in Supporting Individuals with Learning Disabilities L2 and 3 Awards in Awareness of Dementia (Knowledge only) L2 and 3 Certificates in Dementia Care

Continuing Professional Development Level 2 Award in Supporting Activity Provision in Social Care Level 3 Certificate in Activity Provision in Social Care Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings Level 3 Award in Inducting Others in the Assisting and Moving of Individuals in Social Care

Level 2 Award in Food Safety in Health and Social Care and Early Years and Childcare Settings Level 2 Award in Promoting Food Safety and Nutrition in Health and Social Care and Early Years and Childcare Settings Level 3 Certificate in Supporting Individuals with Diabetes Continuing Professional Development

Mental Health Qualifications for CPD and occupational competence: Level 2 and 3 Certificates in Community Mental Health (knowledge) Level 2 Award in Understanding Working with People with Mental Health Issues (knowledge)

Qualifications to support entry to the sector L1 Award in Preparing to Work in Adult Social Care L1 Award and Certificate in Introduction to Health, Social Care and Children’s and Young People’s Settings L2 and L3 Certificates in Preparing to Work in Adult Social Care

Other ongoing work for Sept 2012 Seated Recreational Physical Exercise Stroke care Further LD development e.g. autism units Further units to be added to L5 diploma End of Life Sexuality Infection Prevention and Control

Where we’re going next… This is just the beginning… Can you help? feed back on current qualifications identifying gaps knowledge and expertise for future developments

How to find out more… Visit our website –QCF leaflets –PowerPoint presentation –FAQs –Accredited QCF units –Scenarios QCF DVD also available on request For regular updates sign up to our eNews:

Remember that quiz you did earlier? Go back to your answers and see whether you want to change any of them after listening to the presentation Let’s run through the answers together

Skills for Care: How can we support employers? Take a look at our website: Locality meetings and extended network E-news bulletins The role of the Area Officer

Suffolk Brokerage: What do you want? Core Skills Specific skills Qualifications

How to find out more… Contact SfC Area Officer: Tel: Suffolk Brokerage:

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