1. Follow the conversation using #CareCert The Care Certificate

2. #CareCert Background  Failings of Mid Staffordshire Hospital  Sir Robert Francis QC's report made 290 recommendations  Camilla Cavendish review of healthcare assistants and social care support workers  Cavendish proposed a ‘Certificate of Fundamental Care’

3. #CareCert The Care Certificate is:  Start of a journey  A key component of the total induction  A step to meeting the essential standards set out by Care Quality Commission

4. #CareCert Standards 1. Understand your role 2. Your personal development 3. Duty of care 4. Equality and diversity 5. Work in a person centred way

5. #CareCert Standards continued… 6. Communication 7. Privacy and dignity 8. Fluids and nutrition 9. Awareness of mental health, dementia and learning disabilities 10. Safeguarding adults

6. #CareCert Standards continued… 11. Safeguarding children 12. Basic life support 13. Health and safety 14. Handling information 15. Infection prevention and control

7. #CareCert Care Certificate principles  Be applicable across health and social care  Be portable between roles, and transferable between employers  Content builds on the existing and tested Common Induction Standards (CIS) and National Minimum Training Standards (NMTS)  Builds in quality and consistency of delivery through observation and assessment in the work place  Maps to existing qualifications  Equips people with the skills and knowledge to provide quality care The Care Certificate has been designed to meet the requirements set out by Camilla Cavendish in her report:

8. #CareCert Assessment must be:  Skills assessed primarily within the care setting unless simulation allowed  with people who use services/patients  completed face to face by an occupationally competent assessor

9. #CareCert Quality assurance  The employer is responsible for assuring the quality of the teaching and assessment of the Care Certificate  Certification should be recorded by the employer and where possible made accessible

10. Follow the conversation using #CareCert The Care Certificate Standards were officially signed off in January 2015 The Care Certificate had a “soft launch” in March 2015 Expectation that the Care Certificate will begin being completed by new starters in heath or social care from April 2015 Skills for Care released a series of free resources to support employers in the implementation between January and March 2015 Progress to date:

11. Follow the conversation using #CareCert The Care Certificate The Care Certificate Framework The Care Certificate Standards Self-Assessment Tool The Care Certificate Standards The Care Certificate Mapping Document Resources available to support you:

12. Follow the conversation using #CareCert The Care Certificate Questions and Answers The Care Certificate – Certificate Care Certificate Guidance Document Help for Home Care Providers Resources available to support you:

13. Follow the conversation using #CareCert The Care Certificate The Care Certificate Workbooks www.skillsforcare.org.uk/Standards/Care- Certificate/Care-Certificate-Materials Resources available to support you:

14. Follow the conversation using #CareCert The Care Certificate “We expect that providers who employ health care support workers and adult social care workers should be able to demonstrate that those staff have, or are working towards, the skills set out in the Care Certificate.” CQC Position

15. Follow the conversation using #CareCert The Care Certificate “Timescales to complete will be an issue i.e. 12 weeks to complete 15 units” “What if staff are part time, is this timescale extended?” “What if somebody is waiting on a DBS check and the 12 weeks have gone by?” Frequently Asked Questions:

16. Follow the conversation using #CareCert The Care Certificate “Will bank staff or volunteers be required to undertake the Care Certificate?” “What training will staff be required to do in relation to the Safeguarding of Children Unit?” “How many times might somebody be assessed before deemed competent? What if someone is not deemed as competent?” Frequently Asked Questions

17. Follow the conversation using #CareCert The Care Certificate “Who should be assessing the Care Certificate and what are the criteria in order to assess?” “What process is used to provide a member of staff with feedback?” “Is there a certain order to work through the units?” “Where is the knowledge base recorded?” Frequently Asked Questions

18. Follow the conversation using #CareCert The Care Certificate “Who is accountable?” “Who keeps the evidence of the Care Certificate i.e. the manager or the individual?” “What happens if any individual does not complete within 12 weeks?” Frequently Asked Questions

19. Follow the conversation using #CareCert The Care Certificate “Will there be any on-line learning that will support the Care Certificate?” “What support will be available in relation to functional skills – English and Maths?” “Who can sign off the Care Certificate and how is this evidenced?” Frequently Asked Questions

20. Follow the conversation using #CareCert The Care Certificate Dave Williams – Locality Manager (Black Country, Shropshire, Telford & Wrekin) david.williams@skillsforcare.org.uk Tel: 0121 423 4184 Mobile: 07767 118315 Thank you