1. The Care Certificate Fliss Gibb - Workforce Development Coordinator Lynne Gough – Training Compliance Advisor November 2014

2. Background oInitiated by DoH. Developed by Health Education England in partnership with Skills for Health and Skills for Care. oLaunch March 2015 oFrancis Inquiry called for “common standards of training and a code of conduct” for Healthcare Support Workers. oCavendish Review proposed a ‘Certificate of Fundamental Care’

3. Overview oReplaces, and builds upon, the Common Induction Standards and the National Minimum Training Standards oForms part of Induction (along with workplace specific induction) which employers have a duty to provide to meet CQC’s essential standards o15 Standards with explicit Learning Outcomes, Competences and Standards of Behaviour oEnables staff to be ‘ready to practice’ within their specific sector oNon-accredited, but mapped to QCF

4. Overview oApplicable to roles which provide direct support to service users / patients with a specific focus on new staff who are new to care oDesigned to be portable between roles and transferrable between employers o12 weeks is recommended timescale oCare Certificate must be satisfactorily completed and assessed before the worker can practice “without direct / line of sight supervision”

5. Key Differences with CIS oMore Standards – 15 in Care Certificate, 8 in CIS oStrengthening of Dementia, Fluids and Nutrition oAddition of Basic Life Support (CPR) oFocus on “delivery of learning” oAssessment of competence as well as knowledge – requires Assessors

6. The 15 Care Certificate Standards 1.Understand your role 2.Your personal development 3.Duty of Care 4.Equality and Diversity 5.Work in a Person Centred Way 6.Communication 7.Privacy and Dignity 8.Fluids and Nutrition 9.Dementia and Cognitive Issues 10.Safeguarding Adults 11.Safeguarding Children 12.Basic Life Support 13.Health and Safety 14.Handling Information 15.Infection Prevention and Control

7. Assessment  All employers will need to undertake assessment as prescribed in order for someone to be awarded the Care Certificate  Assessment must be carried out: - within a Care Setting - from real work practice - the use of simulation is restricted - with people who use services - face-to-face by an occupationally competent assessor

8. Occupational Competency oNot yet specified, but expected to be in line with the requirements of assessors of the National Occupational Standards oFurther guidance will be issued oCambs. County Council will incorporate assessor requirements into our Training Standards, and are considering offering a qualification for Assessors

9. Quality Assurance  Employer is responsible for assuring the quality of the teaching and assessment of the Care Certificate  CQC will inspect the outcomes of the Care Certificate as part of its existing inspection methodology  Certification should be recorded by the employer and be available for inspection purposes  A nationally-designed template for the Certificate will be available

10. Support and Resources oA suite of guidance, documentation and learning materials will be available online for employers to access oThere will be a learner workbook available free of charge which employers may choose to use (or use to develop their own version) oCCC will link it’s training programme to the knowledge requirements of the Care Certificate oCCC may offer an Assessor Qualification oOpportunities to discuss issues and share practice as part of CASC-TC, Registered Managers Network and the Training Standards Group

11. Roll out o‘Soft launch’ in January 2015 – standards, guidance and materials available oOfficial Launch March 2015 oExpectation that the Care Certificate is being used by employers by the middle of 2015 oCQC will utilise a proportionate approach in the first quarter of 15/16 to allow all employers to gain momentum

12. Small group discussion Consider:  How might you approach the development of your Assessors?  Who will they be?  how will the be utilised?  what skills and/or training they will need?