InTouch Order Module Tech Data

2 1. Looking Up Articles 2. Consulting Prices 3. Placing Orders Overview

3 1. Looking Up Articles Your Search Results ”ipod”generates more than 200 results. Use Class, Subclass, Vendor to refine your search. Wild Card Search possible, for example: port*. InTouch will search TD/Vendor codes, product descriptions and product classes/subclasses Enter TD Product number, Vendor number or part of product description in Product Search field and click on Search

4 1. Looking Up Articles Click More to see the complete list Use Product Class, Subclass and vendor to guide you through your search If you do not have TD number, vendor number or part of product description, click on Search to open Product catalogue

5 1. Looking Up Articles – Example Digital Cameras To look up a Digital Camera: Select Class: Video and Subclass: Camcorders & Digital Cameras

6 1. Looking Up Articles – Example Digital Cameras Recommended Products Liquidations High Runners Your Search Results Use Product specifications to guide you further in your search: focal length, optical zoom, etc

7 1. Looking Up Articles – Search Results Select up to 5 products and use New Compare to compare the different product specifications Add Product to basket Click on Product Description to open product detail screen

8 1. Looking Up Articles – Comparing Products Compare the look of a product Compare the price of a product Compare the specifications of a product

9 1. Looking Up Articles – Product Detail Screen Detailed product description and overview of related products

10 2. Consulting Prices The search result screen shows your personalised price, sum of governmental fees (recupel, etc.) and, if available, List Price Click on Volume Pricing for an overview of Quantity Break Prices Click on Online Check for stock/price update

11 2. Consulting Prices Product details gives you an overview of your personal price (Unit Price), sum of governmental (GOV) fees and stock indication Always use online check to verify price and stock

12 2. Consulting Prices – Online Check InTouch Price and Stock check

13 3. Placing Orders Click on Baskets in the left menu to create new or adapt existing baskets Create new basket Copy, Transfer, Delete or Purchase basket Overview existing baskets

14 3. Placing Orders Scroll down to complete your order Click on cross to remove a product from the basket Time of last Online Check Use this menu to perform online check for the whole basket and purchase the order. You can also print the contents of the basket or export it to Excel

15 3. Placing Orders The last two options are only activated after signing the InTouch Dropshipment contract. More information available in the FAQ list Select a fixed delivery address, an address created in Address Management (User Profile, Address Management) or create a new address Change the delivery method of the order

16 3. Placing Orders Click on Purchase to place order

17 3. Placing Orders Check if all data are correct and click on Place Order

18 3. Placing Orders Order Confirmation Screen

19 3. Placing Orders Follow up your orders in InTouch Order Management. PPT InTouch Order Management available in InTouch FAQ list

Questions?