1. Complete Ordering System for Promotional Literature and Samples Quick Reference and Training Guide

2. Access the Ordering Site 1.In your web browser, key in the URL bausch.complemar.com. Hit enter. 2.This is the COMET Login page. 3.Enter you user ID and password. Typically your first letter and last name are used for both. 4.Click the Login button. Please contact Customer Service at (585) 647-5800 or email bllit@complemar.com regarding technical difficulty.bllit@complemar.com

3. Forgot Your Password If you have forgotten your password, click Forgot Password on the login page. The Recover Password page opens. Enter your user name and click Submit. COMET will send your password to the email address that you have on file.

4. Home Page The Home Page contains the following sections. 1.Menu Bar: Used to navigate the site 2.View All Products: List of all the products in COMET 3.Keyword Search: Search by item name or literature code 4.Show Available Inventory: Only materials in stock are visible to you. 5.Product Tree: Filters by brand and category 6.User Guide: to help navigate the site The Home page is where you navigate to the materials that are available to you.

5. Find the Item You Want to Order If You Want To:You Can Do This: 1.List all promotional materials in inventory Click the View Products Button 2.Search for an items by name or SKU# Enter a keyword in the Keyword Search box 3.Display only items that are in stock and available to you. Check the Show Available Only box 4.Display all the categories and brands. Expand the Product Tree by clicking the + sign

6. View of All Products Page Click View All Products, and a list of all promotional materials available to you appears.

7. View of Keyword Search Page Enter keyword or literature code # and click Keyword Search. A list of available inventory appears.

8. Find a Material by Literature Code 8 Every piece of promotional literature will have a literature code #. Locate a piece by entering the number into the keyword search field.

9. View of Show Available Only Check the Show Available box, and only the materials that are available can be viewed.

10. View of the Product Tree Click the + sign next to the Product. The product tree expands to display products by brand and category.

11. Placing an Order There are FIVE STEPS involved with placing an order 1.Find the items you want to order using one of the four Search Functions: View All Products, Keyword Search, Show Available Only or Product Tree. 2.Select and add the quantity to the Each Box. 3.Click Add to Cart. If you make multiple selections, remember to click Add to Cart after each selection. 4.On the order screen, a Cancel Order button appears. If you want to cancel the order, click the Cancel Order button and the order is canceled. 5. If you want to continue, click Go to Checkout.

12. Submitting and Shipping An Order 1.After you click Go to Checkout, you will see the Shipping Information page. 2.Your address appears on the first line as a default. 3.If you don’t want to ship the order to yourself, Remove your address and add a new address. 4.To add a new shipping address, click on Add New Shipping Address. a.The Contact Information Page opens. Add contact details into the fields. b.Click Save or Back to cancel.

13. Search for a Shipping Address 1.If you want to search for an existing address, enter into the search address book the Doorway Number, Company or Name and click the Search button. 2.You will see a list of names come up. 3.Click on any names that you want to Add to your shipping information page. 4.You can also Remove names from the shipping information page.

14. Continue Browsing, Cancel Order, Next Step At this stage of the order, you can continue browsing for more items, cancel the order or proceed to the next step. 1.To return to the product page and continue browsing, click the Continue Browsing button. 2.To cancel the order, click the Cancel Order button. 3.Continue with the checkout, click the Next Step button. The Shipping Specifications page opens.

15. Shipping Specifications If you clicked the Next Step button, the Shipping Specification page opens. This allows you to request a delivery date and add a note to your customer. Please Note: All orders are subject to availability and ship FedEx Ground. Please allow 5-7 days for delivery. All orders must be received by 4:00 pm EST to ensure same day processing. 1.To request a delivery time, select the date in the Requested Delivery Date field. 2.To add a note to your customer (that will appear on the shipping document), enter the message in the Note to Recipient field. 3.To cancel the order, click the Cancel Order button. 4.To add products to original order, click the Continue Browsing button. 5.To continue with the checkout, click the Continue with Checkout button.

16. Final Order Confirmation 1.Click the Continue with Checkout button. Final Order Confirmation page opens. This is your shopping cart. You can review the General Information, the Shipping Information and the Items for accuracy. You can also update the order here. Please retain your Order Number for tracking purposes. 1.To change the quantity of items in the order, enter the new quantity in the quantity field and click the Update Quantities button. 2.To delete an item, select the Remove Items box and click the Delete Checked Items button. 3.To cancel the order, click the Cancel Order button. 4.To select additional products, click the Continue Browsing button. 5.To continue with the checkout, click the Submit Order button.

17. Order Submitted Confirmation When you have clicked the Submit Order button, the Order Submitted Confirmation page opens. You can inspect your order and if necessary cancel the order (you have 15 minutes to cancel before it proceeds to the warehouse for shipment). 1.To cancel the order, click the Cancel Order button. 2.To return to the Home product page without cancelling the order, click the Go Home button. 3.A copy of your order is automatically emailed to you. 4.To print your order, click the Print Order Detail button. If you click the Print Order Detail button, a summary of your order will appear.

18. Printed Order Detail The Printed Order Detail page displays the particulars of your order. Should you need to reference your Order Number, please retain a copy for your records.