Aaron Bass Jason Hughes Grace Ramirez Christina Haggerty
The nonverbal form of communication that speaks louder than words. Carries positive and negative meanings, must be understood and controlled in the business society.
Body Language One of the main aspects of business is communication. One of the most single important parts of communication is Body Language.
Body Language 3 Types: Intentional Intentional But Hidden Intentional But Hidden Unintentional Unintentional
Intentional Definition On Purpose; Deliberate Examples “Call Me” “I’m Hot”
Intentional But Hidden Examples rolling your eyes hand gestures
Unintentional Definition times when you are reacting to a situation or certain news and without thinking, your body reaction reveals exactly what you are thinking
Characteristics & Stats BBL = Bad Business Speak words min. Hear 400 words min. 55% of what a person hears in conversation comes through body language
Must subconsciously monitor what we are communicating through our body language
Understanding Body Language How to interpret body language: Males Females
Understanding Body Language (continued) The influence of body language: Positive body language Negative body language
Importance of body language in different environments First Impressions Up to 90% of the first impression is influenced by nonverbal interactions and general body language
At Work Job Interview Appearance Body movement and positioning Facial expressions Eyes While working Interacting with customers
At Home Social Situations Taboos Misuse of body language in different cultures President George H.W. Bush New Zealand
Seeing is more important than hearing when it comes to body language. Whether intentional or not, everyone shows body language.