1. NONVERBAL COMMUNICATION
Communication through facial expression, voice, gestures, body movement, appearance, space...but not word choice

2. FUNCTIONS OF NONVERBAL COMMUNICATION
REINFORCES A VERBAL MESSAGE
CONTRADICTS A VERBAL MESSAGE
SUBSTITUTES FOR A VERBAL MESSAGE

3. Characteristics of Nonverbal Language

4. TYPES OF NONVERBAL LANGUAGE
PARALANGUAGE (VOCAL QUALITY)
PERSONAL APPEARANCE
KINESICS
MOVEMENT/GESTURES
FACIAL EXPRESSION
SPATIAL COMMUNICATION
TERRITORY
TIME
ENVIRONMENT(artifacts, fragrance, color)

5. PARALANGUAGE (VOCAL QUALITY)
The most important aspect of nonverbal communication. The use of the voice to enhance word meaning.

6. PERSONAL APPEARANCE
Your clothing and grooming

7. KINESICS
Your body movement and posture send a message

8. MOVEMENT/GESTURES
Upper body movement

9. FACIAL EXPRESSION
Most notable and most important aspect of nonverbal next to voice

10. SPATIAL COMMUNICATION
Intimate Distance up to 18 inches
Personal Distance 18 inches -4 feet
Social Distance 4 feet-12 feet
Public Distance 12 feet- 25 feet
Norms: expected behavior established by an individual, society or culture. When a norm is broken, the message is confused or ignored.

11. TERRITORY
The claiming of an area as your own

12. TIME You send messages with time Time management
Arrange slices of time
Record important dates and deadlines
Learn to say “no”

13. ENVIRONMENT
artifacts
fragrance
color