1. Lesson 12 - Communication
Robert Wonser

2. Effective Communication
The process of exchanging information
using verbal and non-verbal messages in a
way so that the intended message is
received
Productive communication enhances the emotional closeness and strengthens the relationship
Non-productive communication increases the emotional distance

3. Content and Process of Communication
The content of the communication is what the message is.
Expectations
Needs
Wants
The process is how it is conveyed

4. Process Verbal words Nonverbal
the way in which people communicate, intentionally or unintentionally, without words
facial expressions
tone of voice
non-verbal vocalizations
gestures
body position and movement
touch
gaze and eye contact
personal space
Actions
Positive
Negative

5. Charles Darwin Universal Emotions Anger Happiness Surprise Fear
Disgust
Sadness

6. Encode
express or emit nonverbal behavior
Decode
interpret the meaning of the nonverbal behavior of others

7. Barriers to Communication
Physical and environmental
Situational
Cultural
Gender
Psychological 7 7

8. To Improve Communication
Motivation and concern
Self-disclosure
Clarity
Listen/ask for and provide feedback
Avoid distractions 8

9. BED
REST
AWAKE
TIRED
COMFORT
SOUND
SLUMBER
SNORE
DREAM
AWAKE
NIGHT
EAT

10. Write down all the words you can remember

11. What does power mean to you?11

12. Power ability to meet one’s needs
ability to influence a partner to get what one wants
power differentials in intimate relationships=problems 12

13. Power
Everything, including relationships and communication can be boiled down to power.
principle of least interest simply states that the partner who is least interested has the most power.
Why might this be so?

14. Who typically has the power?
those who have the least interest in the relationship
those who gain the least from the relationship
those who have invested the least
those who have the most resources
women with more education 14 14

15. What theory could we use for studying the distribution of power in a family?15

16. Arguments
non-directional arguments, because the underlying issue is not being dealt with in the argument itself
Directional arguments have a goal or a purpose and usually approach the issue that led to the argument in the first place.

17. Getting to the Core of the Problem: The Roots

18. How to Have a Healthy Argument: The Win-Win Model

19. Marital Entropy
Marital Entropy is the principle that if a marriage does not receive preventive maintenance and upgrades it will move towards decay and break down.
What then can be done to prevent it?

20. Inhibitions to Open Communication and Trust

21. Non-Verbal Communication
What role does non-verbal communication
Non-verbal communication includes touch, gestures, facial expression, eye contact, distance, and overall body positioning
What does out non-verbal communication say about us?
Gender and communication?

22. Types of Nonverbal Communication
Paralanguage
All the vocal aspects of speech other than words.
Body language
The silent movement of body parts.

23. Types of Nonverbal Communication
Interpersonal spacing cues
Positioning ourselves at varying distances and angles from others.
Personal effects
What a person wears that communicates information about that person.
In addition to the approximate 250,000 different facial expressions that humans can make, nonverbal communication uses many other bodily and gestural cues.

24. President Bush’s 2005 Inauguration
President Bush did not know that:
In Mediterranean cultures, this gesture implies that a man has an unfaithful wife.
In parts of Africa it is used to impose a curse on another person.
Can you think of a time when you unintentionally communicated something?

25. Are Men from Mars and Women from Venus?