UCA Skype Client for Broadsoft (formally UCA Skype Client)

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Presentation transcript:

UCA Skype Client for Broadsoft (formally UCA Skype Client) V5.0

Overview FAQ UCA Client Video Pricing Click any UCA logo to return to this page

Skype for Less Skype for Business is changing the business communications landscape. Around the world, organisations are undertaking deployment of Skype features to enhance existing communications systems.

Skype for Less Users of Skype love the ease of use and the great instant messaging (IM) and presence (P) that it provides, easy collaboration with colleagues and customers. However, there is a perception that Skype is free. Whilst it does form a free part of many companies license agreements, to use voice and collaboration features requires buying “Enterprise” and “Plus” client access licenses (CALs) and these cost around US$246 per user.

Skype for Less Most users want the great IM & P that they use but want the ability to “click to dial” with Office applications and have the ability to make calls from there devices whilst away from the office. Lots of companies already have a robust communication system and don’t want to spend US$246 per user to upgrade to Skype, and incur other costs like handset replacement. How can we achieve this??.......

UCA Skype Client Add-In The UCA Skype Client for Broadsoft overcomes these problems. Users can click to dial and their Broadsoft controlled handset will go off hook and dial automatically (CTI mode), or in SIP mode the client has a built in soft phone so that users on the move or using a Bluetooth headset can make calls. The client does not need the additional CALs thus saving up to US$246 per user, and it will use all the features of the existing communication system.

Intro The Unified Comms Alliance (UCA) Skype® Client A UC software application which seamlessly integrates in the Microsoft Skype & Office suite and is interoperable with Broadsoft. Major Broadsoft features are implemented within this plug-in to Skype. It enables CTI (controlling your hard phone ie. Polycom, including Broadsoft soft clients) functionality or a full featured VoIP softphone with one click. Access to the Broadsoft call log and directory * Lync 2013 was rebranded “Skype for Business” in April 2015 Overview Seamless integration in Skype/Office/Office 365 Same Skype “look and feel” Voice and HD video enables Skype base client access license (CAL) only required Softphone or hard phone (CTI) mode Full presence synchronisation in Skype/Broadsoft Access to Active Directory and Broadworks directories Click to Call Instant audio/video conferences with up to 16/8 participants without the need for additional server No Enterprise or Plus CAL required Supporting Windows7 & 8 - 32 & 64 Bit 7

Features Feature UCA ✔️ ✔ 9/16 Broadworks Call Log Standard Skype Click To Call support out of Microsoft Office/Browser ✔ Standard Skype Keypad support for dialling phone numbers Skype Peer-to-peer Call Support Skype Search Rules for resolving Skype contacts based on Phone numbers Dialplan/Phone number manipulation support Deskphone/Softphone support Video/Audio conference support – no participants 9/16 Use of native Skype User interface (No Skype UI manipulation)

Key Messages Same Skype experience Enables “click to dial” in all Office apps No need to change your handsets No retraining of staff Seamlessly integrates your existing Broadsoft with Skype No need to deploy Enterprise Voice on Skype Ensures customers “gracefully” transition to Skype No need for Skype Enterprise or Plus CAL’s saves over $200/user

FAQ Does the client use RCC ? Do I need CSTA or and Audio Codes gateway? Surely it will need Enterprise or Plus CALs? Does it support Office 365? Is it the same “look and feel” as the normal Skype client No it does not and this feature is being removed by Microsoft in the next Lync release (Skype for Business) No this is not required, we use web services directly into the Broadworks platform (XSI) No. All we need is the base Skype license, Standard CAL Yes fully supported, again we do not require the E3 or E4 license Yes, there are 2 additional custom/application windows frame in the application (beside configuration). The video window (in case there is a video call) and the call control window 10

FAQ What’s needed on the Broadsoft? What Skype Client/Servers are supported? What about new releases from Microsoft and Skype for Business? We do not require ANY gateways, just the XSI interface on the Broadworks Application Server needs to be enabled for CTI /Deskphone mode. Lync Server 2010 Lync Server 2013 Office 365 Lync Client 2010 Lync Client 2013 Skype for Business 32 or 64 Bit and Windows 7, 8 and 8.1 Our policy is that any new OS or client will be supported within 90 days 11

FAQ Is it tested and certified by Broadsoft How do I buy the client? Can I get a trial license? How is it supported? Interop testing with Broadworks has been completed by Broadsoft. The client is sold by UCA which is based in the UK and Switzerland. We can bill is US$, Euros Singapore SGD or GB£ We have trial licenses - we can provide a link to download the software We expect resellers to take Tier 1 calls from customers, we provide Tier 2/3 and software development via our NOC in the UK 12

UCA Keypad UCA Call Control Transfer Hold Hang up Mute Audio Controls Dialpad field for new call initiation can be opened just by clicking on the keypad icon Transfer Hold Hang up Mute Audio Controls Video Keypad

Capex Pricing Buying Outright Pricing Support @ 18% USD 49.00 EUR 39.00 GBP 31.00 Support @ 18% (Mandatory support and upgrades) * Support is mandatory

Opex Pricing GBP EUR USD Term* Price 12 £2.25 € 2.85 $3.75 24 £1.85 € 2.40 $3.15 36 £1.50 € 1.95 $2.50 * Term in months, Pre-Paid and includes support