1. UCA Lync Client for ShoreTel Positioning & Pricing V3.2

2. Key Messages No Enterprise or Plus CAL required Works with ShoreTel You can use (most clients don’t offer this) Lync conferencing Lync video Seamlessly integrates ShoreTel with Lync No need to deploy Enterprise Voice on Lync Ensures customers “gracefully” transition to Lync No need for Lync Enterprise or Plus CAL’s saves $246/user

3. 3 Intro The Unified Comms Alliance (UCA) Lync® Client is a UC software application which seamlessly integrates in the Microsoft Lync & Office suite and is interoperable with ShoreTel. Major ShoreTel features are implemented within this plug-in to Lync. It enables CTI (controlling your hard phone ie. 485, including ShoreTel softclients) functionality or a full featured VoIP softphone with one click. Some of the features Seamless integration in Lync/Office/Office 365 Same Lync “look and feel” Voice and HD video enables Lync (base license only required Softphone or hard phone (CTI) mode Full presence synchronisation in Lync/ShoreTel Access to Active Directory and LDAP directories Click to Call Instant audio/video conferences with up to 16/8 participants without the need for additional server No Enterprise or Plus CAL required Supporting Windows7 & 8 32 & 64 Bit

4. FeatureUCA Call Log ✔ Standard Lync ClickToCall support out of Office/Browser ✔ Standard Lync Keypad support for dialling phone numbers ✔ Lync Peer-to-peer Call Support ✔ Lync Search Rules for resolving Lync contacts based on Phone numbers ✔ Dialplan/Phone number manipulation support ✔ Deskphone/Softphone support ✔ IP Office support (SIP only) ✔ Video/Audio conference support – no participants 9/16 Use of native Lync User interface (No Lync UI manipulation) ✔ Comparison As tested UCA Labs 30/9/2014

5. Lync Buddy List

6. Lync Conversation Window Choose between a Lync call and via ShoreTel

7. Lync KeypadLync - Audiosettings

8. Outlook All Lync “Click to Dial” buttons in MS Office and Internet Explorer can be used to start a call

9. Outlook All Lync “Click to Dial” buttons in MS Office and Internet Explorer can be used to start a call

10. Dialpad field for new call initiation can be opened just by clicking on the keypad icon UCA KeypadUCA Call Control Mute Hang up Transfer Hold Video Keypad Audio Controls

11. UCA Click to call Webpage

12. Mark & press F8 -> UCA Call Works from any application Any Application

13. Ctrl+Click to initiate a call Email

14. Ctrl+Click to initiate a call Sharepoint

15. Ctrl+Click to initiate a call Word Online

16. Ctrl+Click to initiate a call Word Document

17. UCA user configuration

18. Capex Pricing Buying Outright Pricing – USD 35.00 – EUR 25.00 – GBP 19.50 Support @ 21% (USD 7.35 annually in advance) * Support is mandatory

19. Opex Pricing GBPEURUSD Term*PriceTerm*PriceTerm*Price 12£1.5012€ 1.9012$2.50 24£1.2524€ 1.6024$2.10 36£1.0036€ 1.3036$1.70 * Term in months, Pre-Paid and includes support