Review Ch. 10 – E-Mails and Letters © 2010, 2006 South-Western, Cengage Learning

E-Mail Heading includes: Use default margins and single line spacing E-Mail address(es) of recipient(s) Separate with comma or semicolon and space E-Mail address of sender Date the e-mail was sent Subject of the e-mail Use default margins and single line spacing Tap ENTER twice to insert one blank line between paragraphs May attach files Slide 2

E-Mail Addresses Format: username@domain No spaces! Kim@swep.com maria_bravo@corpview.com Mary.Smith@speakingabout.com No spaces! May use underscore or period in username Username is also called the mailbox name Slide 3

E-Mail Guidelines Be courteous Keep e-mails short but include all information Place the most important points in the first few lines Slide 4

E-Mail Guidelines Use correct grammar and standard punctuation and capitalization Do not type in ALL CAPS Proofread before sending e-mail Do not send private or personal information Slide 5

Microsoft Office Outlook Slide 6

Block Format Slide 7

Block Format (cont’d) Slide 8

Find and Replace In Editing group on the Home tab Find Replace Slide 9

Zoom Zoom group on the View tab Same as the Zoom group on the Print Preview tab Zoom slide (at bottom right on the status bar) Slide 10

Envelopes In Create group on the Mailings tab Slide 11

Tabs Drag tab to new position on ruler Drag tab off ruler to delete Slide 12

Modified Block Style Lines that begin at center: Return address Date Complimentary close Typed signature Typed title (if included) Slide 13

Modified Block Style Indented paragraphs Open punctuation Slide 14

Review Question Which of the following is not part of a business-personal letter? Writer Letter mailing address Salutation Heading Read the question and decide which answer you think is correct. Click the mouse to see the correct answer. Click the mouse or tap the RIGHT ARROW key to continue Slide 15

ANSWER Which of the following is not part of a business-personal letter? Writer Letter mailing address Salutation Heading Click the mouse or tap the RIGHT ARROW key to continue Slide 16

Review Question Which of the following is not a valid e-mail address format? Joe.smith@corpview.com Joe Smith@corpview.com Joe_Smith@corpview.com jsmith@corpview.com Read the question and decide which answer you think is correct. Click the mouse to see the correct answer. Click the mouse or tap the RIGHT ARROW key to continue Slide 17

ANSWER Which of the following is not a valid e-mail address format? Joe.smith@corpview.com Joe Smith@corpview.com Joe_Smith@corpview.com jsmith@corpview.com Click the mouse or tap the RIGHT ARROW key to continue Slide 18

Review Question Which of the following is not an e-mail guideline? Keep e-mails short Proofread before sending e-mail Use open punctuation Do not type in all caps Read the question and decide which answer you think is correct. Click the mouse to see the correct answer. Click the mouse or tap the RIGHT ARROW key to continue Slide 19

ANSWER Which of the following is not an e-mail guideline? Keep e-mails short Proofread before sending e-mail Use open punctuation Do not type in all caps Click the mouse or tap the RIGHT ARROW key to continue Slide 20

Review Question In mixed punctuation, what follows the salutation? Comma Colon Nothing Semicolon Read the question and decide which answer you think is correct. Click the mouse to see the correct answer. Click the mouse or tap the RIGHT ARROW key to continue Slide 21

ANSWER In mixed punctuation, what follows the salutation? Comma Colon Nothing Semicolon Click the mouse or tap the RIGHT ARROW key to continue Slide 22

Review Question All of the following lines begin at the center in a modified block style except Complimentary close Return address Salutation Typed signature Read the question and decide which answer you think is correct. Click the mouse to see the correct answer. Click the mouse or tap the RIGHT ARROW key to continue Slide 23

ANSWER All of the following lines begin at the center in a modified block style except Complimentary close Return address Salutation Typed signature Click the mouse or tap the RIGHT ARROW key to continue Slide 24