1. Word Processing

2. Mail Merging
Businesses and organizations often want to send the same letter to several people (mass mailings).
Ex: credit card applications.
Mail merging combines a word processing document with a data source (database).
Such as a list of names and addresses to produce personalized documents.
Hundreds of individual letters, certificates, labels, and envelopes can be created with just two documents.

3. Mail Merging Documents used in a mail merge include:
Main document: Contains special mail merge fields that act as placeholders for the recipient’s name and address.
This is saved as a word processing document.
Data Source: Lists the specific recipient information.
This is saved as a database and not as a word processing document.

4. Mail Merging Main Document options: Data Source options:
Create a new document
Start from a template
Use an existing document
Data Source options:
Word
Excel
Outlook
Text file

5. Main Document and Data Source
Insert merge fields here
Documents merged together.
This particular database would create nine individual letters.
Data Source = Database file
Main Document = Word Processing file

6. Mail Merging Basic Steps in Creating a Mail Merge in Word:
Step 1 – Select document type:
Start a new document or open an existing document.
Go to Tools, Letters and Mailings, Mail Merge Wizard
Task Pane will appear.
Choose a main document type.
Letters, messages, envelopes, labels, or directory
Click Next to begin the mail merging process.

7. Mail Merging Set up using:
Step 2 – Select a starting document:
Set up using:
Current document
Already opened in MS Word
Template
Existing document
Saved on file
Click Next to Select Recipients and proceed.
This is the information in the database.
Click Previous to Select document type and edit.

8. Mail Merging The list can come from:
Step 3 – Select recipients:
The list can come from:
An existing list
Outlook contacts
A new list
Select Next to write the letter and add data source.
Database file
Select previous to edit.

9. Mail Merging
Step 4 – Write the letter:
A letter can be written at this time if not written or opened previously.

10. Mail Merging Step 5 – Preview the letters:
The main document and data source merge together.
This step allows the merged letters to be viewed, edited, or excluded.
Scroll through recipients. Shows that there will be more than 1 letter.

11. Mail Merging Step 6 – Complete the merge:
Letters are ready to be produced and printed.
All or selected individual letters can be printed in this step.

12. Letters Types of Letters: Personal-Business Letter Business Letter
Correspondence sent from one business or individual to another.
Types of Letters:
Personal-Business Letter
Includes no letterhead (stationery)
Business Letter
Includes letterhead (stationery)
Top margin is usually 2-2 ½ inches.
Side margins are typically 1 inch.

13. Parts of a Letter Return Address Date Attention Line
Letter Address (Inside Address)
Salutation
Subject Line
Body
Complimentary Close
Signature Block - writer’s typed name – QS below closing
Can also include writer’s title on same line or below.
Reference Initials
Attachment/Enclosure Notation

14. Types of Business Letters
Formats for Business Letters:
Modified Block –Date, closing, and signature block are typed at center point (six tabs over).
Block Style –Date, closing, and signature block are typed at the left margin (no indentions or tabs).
Punctuation Styles:
Open Punctuation – No punctuation after salutation or closing.
Mixed Punctuation – A colon after the salutation and a comma after the complimentary close.

15. Personal Business Letter in Block Style with Mixed Punctuation
Return Address
Inside Address
All lines begin at the left margin.
Use a colon after the salutation and a comma after the complimentary close.
SS within paragraphs
DS between paragraphs
Salutation
Complimentary Close
Closure

16. Business Letter in Modified Block Style with Open Punctuation
Inside Address
Salutation
Type the date and closure at centerpoint — 6 tabs over.
No punctuation is used after the salutation or the complimentary close.
SS within paragraphs
DS between paragraphs
Complimentary Close
Closure

17. Envelopes and Mailings

18. Memorandums (Memo) Correspondence within a business (in-house).
Single space within the paragraphs and double space between paragraphs.
Types of Memorandums:
Simplified
Formal
Widely used by businesses.
The simplified memorandum:
Is quickly and efficiently formatted.
Is often keyed on a plain piece of stationery.

19. Memorandums (Memo) Formal Memorandums:
Use special headings preprinted on the stationery.
Headings (Double spaced and typed in all caps):
TO:
FROM:
DATE:
SUBJECT:

20. Formal Memo Formal memos are used for inner-office communication.
A formal memo is usually keyed on company letterhead. The headings are in all caps and the descriptors are vertically aligned. A double space separates the parts of the memo. The paragraphs of the body are single spaced with a double space between them
Formal memos are used for inner-office communication.
The top margin is usually 2” but may vary depending on the length of the memo.
The side margins are 1”.
The format for memos is usually preset as a macro and contains the letterhead and headings when retrieved from the file server on which it is saved.