Mobile Access: BYOD Trends SCOTT DUMORE - DIRECTOR, TECHNOLOGY, CHANNELS & ALLIANCES AUTONOMY, HP SOFTWARE
Agenda Global Market Trends Considerations for BYOD Development Considerations – a Vendors View Leveraging Mobility for Enhanced Collaboration
Global Market Trends
Considerations for BYOD Security Supportability Ease of management Access to content Application integration User experience
User Experience Access Content File Edit Documents Attach Documents to Collaborate Capture Content Engage with workflows Search beyond device
Mobile Access Trends Source: CMSWire
Mobile Access Trends Source: CMSWire According to the 2013 Mobile Enterprise Report: What was the biggest concern regarding mobile devices within organizations? SECURITY
Mobile Access Trends Source: CMSWire Two issues outranked security: 1.Onboarding devices to the enterprise 2.Providing support for such a wide variety
Questions, Questions! When will you support Windows Phone? Can I get this same app on Android? Do you support Blackberry 10? Why doesnt this work the same way on the iPhone? Is this compatible with my MDM platform? Why do you have such a focus on xxx platform? What do you mean I have to use a browser?
Different Devices & Capabilities Vendors need to focus on complete solution/ecosystem Integration with other apps needs to considered User experience – Phone vs. Tablet – Web vs. App Consider: form factor, market trends, and supportability
Use Case WorkSite Mobility 2 and HP FlowCM Enhanced Collaboration on iOS:
Solution Considerations It has to be about more than just …theres an app for that! Document editing capabilities Must support any editing tools Mobile document capture and upload Need OCR capability as well Simple collaboration from mobile device Integration with cloud-based solutions Different form factors Tablet vs. phone Security concerns Authentication, encryption and mobile device management (MDM)
Document Editing Open In… functionality to open documents Use your favorite editing app Open In… functionality to open documents Use your favorite editing app
Enhanced Collaboration Linked folder in project workspace Secured by address Connect DM system with cloud-based repository
Enhanced Collaboration Corresponds to LinkSite folder in WorkSite
Enhanced Collaboration Different app… Same view!
Enhanced Collaboration WorkSite Mobility Push to FlowCM via Open In…
Mobile Capture Supporting documents Notes Receipts Supporting documents Notes Receipts
OCR Capabilities Why is OCR important? Images captured from the mobile device need to be searchable Convenience means LOTS more images captured via mobile vs. other sources Device shouldnt have to support OCR, so make it server-side OCR should be seamlessly integrated into existing CMS
Different Form Factors Vs.
Different Form Factors Smaller size requires more careful UI design Multiple screens for same function Efficiencymost important functions need to be obvious May naturally prefer one device for some functions Phone for quickly searching/viewing content Tablet for browsing/editing content Users still expect the same functionality! Software developers have had to re-think product design
Security Concerns The Basics: Support Trusted Authentication Support SSL Local Encryption Passcode Locking
Security Concerns More Advanced: Support Single Sign-On (SSO) Support of Third-Party Authentication (RSA, etc.)
Security Concerns Very Advanced: Full Mobile Device Management (MDM) End-to-End Policy Application and Enforcement
Summary The global mobile landscape is constantly evolving – New devices, form factors and functionality Both customers and software vendors must adapt Focus on the best solution for mobile user needs Be mindful of the complete mobile ecosystem – Convergence of mobile, desktop and cloud
Products in Action Demonstration
Questions? Thank You!