EntirlyBiz Present’s Hosted VoIP Phone Systems For Insurance Agencies & Agents

What is Insurance Phone Systems? Why It is Essential for Insurance Agents?

It is an advanced approach towards communication to guarantee that the insurance agents and support representatives are easily accessible by the public. This assurance comes from incorporating a high-end phone system that offers more than just the basic features.

Communicate in Emergencies Agents and claim adjusters will be able to communicate in a disaster or major event anywhere, they can get network or telephone access regardless of ISV or Carrier. If clients can call your business phone numbers then it will route calls to agents and claim adjusters anywhere they can receive them.

Insurance Agent Mobility Agents are often mobile and frequently work across multiple offices. This makes calling them a challenge. With Insurance Phone Systems agents can choose to have all calls directed to their mobile device, or setup a schedule for where calls should ring.

Improve Agent Productivity Locate your agents and reach them easily with extension dialing. Review their calling history and coach them on how to communicate more efficiently. Identify your customers instantly when they call in with Caller ID and look-up customer records. When agents aren’t available instantly receive voice-mail messages in email.

Features of Insurance Phone Systems

Automated Directory The feature through which a client can look up to the extension of the required person without the engagement of any live operator.

Conference Calls A mandatory feature that enables communication between multiple individuals simultaneously.

Live Virtual Receptionist An omnipresent auto attendant who is always there to assist the customer so that the insurance company doesn’t miss any calls. It can be thought of a replacement of the receptionist too.

Call Forwarding The feature that offers automatic rerouting of a call to a desired voicemail or phone number.

Speed Dial A simple way to store often called numbers that get enabled with combination of two or three numbers.

It provides a musical tone when the caller is on hold. Hold Music It provides a musical tone when the caller is on hold.

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