1. Performing End User Tasks with Response Point Experiencing Microsoft Response Point end-user features and functionality Joe Schurman Founder, Executive Director Evangelyze Communications, LLC

2. Agenda Response Point Assistant Overview Response Point Assistant End-user Tasks Response Point Button End-user Tasks Retrieving Voicemail via Email

3. Response Point Assistant Change Personal Information Configure Voicemail Settings Configure Call Forwarding Enable Notifications Import Contacts View Status of Callers Click-to-Call Manage Parked Calls

4. Response Point Assistant (Configuring User Settings) Change Personal Information Name + Recording First, Last Nickname(s) Extension Account Password Directory Listing

5. Response Point Assistant (Configuring Voicemail) Configure Voicemail Phone Message Email Message Email Address Voicemail Greeting Upload Record on Phone

6. Response Point Assistant (Configuring Call Forwarding) Call Forwarding To Voicemail To Internal User To External Phone Via VoIP Via PSTN To Auto-Attendant

7. Response Point Assistant (Enable Notifications) Enable On-screen Notifications Enable Sound Choose Notification Data: Caller ID Only Outlook Contact Data Windows Contacts Data

8. Response Point Assistant (Importing Contacts) Microsoft Outlook Personal Address Book (.PAB) No Synchronization Per User/Phone Windows Contacts Bypass Auto-Attendant Choose Voice Service Voice Dialing Enabled

9. Response Point Assistant (Call Status) View call presence of other Response Point users: Available Busy (On a Call)

10. Response Point Assistant (Click-to-Call) Sends message from Response Point Assistant to Phone Device Uses SIP Phone Dials Speakerphone initiated by default

11. Response Point Assistant (Parked Calls) Park the call by using phone device Response Point blue button Response Point Assistant View all Parked Calls Click to Retrieve to your phone device

12. The “Magic Blue Button” Response Point Button Located on all Response Point OEM Phone Devices Initiates connection to Base Unit Initiates speech recognition Place Calls Internal Extensions Personal Contacts Park Calls Transfer Calls Retrieve Calls Voicemail

13. Retrieving Voicemail via Email Open mail program Microsoft Outlook Windows Mail Any mail application View email message Open voicemail attachment Any device

14. Thank You