Computer E-ssentials Group Members Will Howell Tausif Rajkotwala Komal Chandarana

System Request Project Sponsor – Tom Hughes Vice President of IT at Computer E-ssentials Phone : (409) Fax : (409)

Business Background  This company was founded in 2005  Annual Revenue $1 Million  Company focus is to sell computer parts as well as assembled computers  Has 4 outlets in the state of Texas  Main Branch : Houston, TX

Business Needs  Increase exposure  Decrease Company Labor Expenses  Improve Customer Service  Increase Sales  Increase Market Shares

Business Requirements  Provide online customer access to assemble and purchase components.  Track customer information  Generate Sales Reports  Provide Billing Process  Provide product search system  Track Inventory count and reorder value

Business Values Tangible Values  $150,000 in sales from selling computers online  $60,000 in sales from store related to publicity  $50,000 cost reduction in labor expenses Intangible Values  Reduction in customer complaints from depleted stock items  Increase in customer satisfaction for ease of access and purchase  Increase in selling efficiency from removal of restricted operating hours and providing services 24X7

Issues/Constraints  Ensure Security for online Transactions  System will need to be compatible with different browsers  System must have high availability with 100% uptime  System should be user friendly  Proposed budget is $150,000 – $200,000  Time

Questions ?

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