1. Group Members: Ansa Gul Anuja Jahagirdar Amol Kakade Vineeth Maddipati
Apogee Travels
Group Members: Ansa Gul Anuja Jahagirdar Amol Kakade Vineeth Maddipati

2. Sponsor
Project Sponsor – Dr. Rob Project coordinator at UHCL Location: UHCL Phone : (281)

3. Business Background
Providing travel services for the customers since 2008.
It currently hosts a web site as a means to information delivery only.
All transactions are currently conducted in the office.
Currently dealing with around customers.

4. Existing System Only advertising purpose is fulfilled.
Is not flexible enough for expansion over geographical boundaries.
Waste of employee time and effort handling the business transactions on one - to - one basis.
Unnecessary increase in staff members.
High costs are incurred as compared to the few benefits gained.

5. Business Need Create an online transaction medium
User friendly and a multi-user system
Providing easy and fast access to our clients
Affordable services
Expansion of business

6. Business Requirements
For customers
Worldwide access
User friendly interface
Allow users to create accounts
Allows clients to undergo the whole booking process online including making payments.
For Management
Increase profits
Customer feedback
Database management

7. Online Services User Account – registration Online ticket booking
Online Bill payment
Maps and directions
Reports generation

8. Business Value (Tangible)
Increase in clientele
Increase in profit
Reduction in labor costs (estimated around U.S $ 150,000)
Reduction in operating costs and time (estimated around U.S $ 75,000)
Increase in efficiency (estimated around 40 %)

9. Business value (Intangible)
Customer satisfaction
Easy marketing
More effective record keeping
Flexible enough for future business expansion

10. Issues and constraints
Tough competition
Fixed budget
Time constraints
Effective database updates
Security concerns

11. Questions ? & Comments!
Thank you