Web Developer’s Meeting July 29, 2004 Web Developer’s Meeting July 29, 2004

Web Developer’s Meeting July 29, 2004 Agenda CityShare NYC.gov updates: –NYC.gov Messenger –TeamSite –NYC.gov Policies & Procedures Events Calendar CityPoint

Web Developer’s Meeting July 29, 2004 CityShare

Web Developer’s Meeting July 29, 2004 CityShare- Introduction CityShare launched on July 20! The backend is now an N-tiered platform. The information architecture and interface have been made to be more intuitive. Content has been made useful and integrates with NYC.gov sites. Employee Search and Events Calendar are the inaugural applications. Phase II-- Disaster recovery implementation. Completion September/October.

Web Developer’s Meeting July 29, 2004 CityShare- Infrastructure New platform is a UNIX environment featuring: –Vignette Application Portal (VAP) –Vignette Application Builder (VAB) –Interwoven (IW) Content Management System. Agencies will be able to deploy subportals/intranets using VAP and IW. Supports Java applications. Future–Future– –Web services for connecting to other types of applications. –Seamless integration of global and agency content managed through IW templates and user authentication. Following Phase II Disaster Recovery implementation.

Web Developer’s Meeting July 29, 2004 CityShare Demonstration Best viewed at 1024x768 resolution. 800x600 still accommodated. Are you still seeing the old CityShare? Ctrl-F5 to clear cache. Can’t access content on NYC.gov? Contact agency MIS to obtain NYC.gov access for “intranet only” users. FutureFuture –CityShare will be accessible through the Internet via the new DoITT VPN application. –Personalization –Content mingling of global and agency sub portal content will be dependent on registry and personalization.

Web Developer’s Meeting July 29, 2004 CityShare’s Home Page Features Area— will change frequently Main Feature Rotating City Features Global Navigation & Applications Agency Ownership

Web Developer’s Meeting July 29, 2004 Simple Employee Search ties into LDAP and displays the same data within CityShare. More advanced searches can be conducted in the Citywide Employee Contact Directory at Advanced Search in the Employee Search module links to the Citywide Employee Contact Directory. Employee Search & LDAP

Web Developer’s Meeting July 29, 2004 Employee Search & LDAP Advanced filtering options. address lookups can now reference ldap.nycnet. LDAP participating agencies need to keep data clean and sensitive accounts hidden. Batch upload agencies should automate directory exports and upload this on a weekly basis. Long-term strategy is to have an enterprise wide identity management solution. As part of this strategy, we encourage every agency to put every employee’s PMS ID and active code into the agency directory. HR can provide this data.

Web Developer’s Meeting July 29, 2004 Centralized location for finding employee related events by borough and category. Categories –Exams & Training –Health Initiatives –Meetings/Events –Things To Do –Volunteer Use the Contact Us form to submit events for your agency. Specify event name, description, contact info, category, borough(s), and duration. Events Calendar

Web Developer’s Meeting July 29, 2004 Complete listing of DoITT supported community sites-- including the IT Portal. Use the Contact Us form to request a community portal or contact Michael Hayes directly. Community Portals

Web Developer’s Meeting July 29, 2004 The new OPA & OLR NYC.gov sites are often linked to from CityShare—allowing streamlined content updating from the agency end and a seamless user experience. CS & NYC.gov Integration

Web Developer’s Meeting July 29, 2004 Contact and Procedures Use the Contact Us form found in the footer navigation to submit suggestions, questions, or comments on CS content. You may also send content changes and requests directly to For immediate technical assistance please open up a ticket with the DoITT Help Desk— Content will be published according to the same standards as are used for NYC.gov. Overall site and application updates are made on Wednesdays.

Web Developer’s Meeting July 29, 2004 Intranet- Next Steps Sub portals using the portal software and IW. The DR environment must be in place first. Identity management strategy and agency participation in LDAP will help determine how far we can go for supporting applications on the intranet platform. Develop strategy for supporting agency application development in the CityShare environment. Once personalization has been implemented, more communities of interests will be created with the capability of posting to libraries and forums. Workflow applications for needs such as wireless phone procurement or timesheets for agencies who are not using City Time right now. Upgrading event calendar.

Web Developer’s Meeting July 29, 2004 Intranet- Feedback Needed! Please be sure to utilize the Contact Us form. Keeping content relevant and available is largely dependent on the agency content owners. Contact me directly: Dominic Pisciotta

Web Developer’s Meeting July 29, 2004 NYC.gov

Web Developer’s Meeting July 29, 2004 Portal News Subscriptions and Vignette Messenger

Web Developer’s Meeting July 29, 2004 Portal News Subscriptions Portal allows users to subscribe/unsubscribe to news categories. More than 61,000 registered users (up 55% since January ’04) More than 45 News Categories 19 General NYC.gov Portal categories Approximately 25 agency specific categories in use by five (5) agencies through custom registration forms

Web Developer’s Meeting July 29, 2004 Portal News Subscriptions

Web Developer’s Meeting July 29, 2004 Vignette Messenger Web-Based application to communicate to registered users of nyc.gov Makes it easy to build, execute and measure campaigns Features –Delivers Messages to users –Templates –User Roles/Permissions –Tracks bad addresses –Reporting –Preview/Test s HTML or Text –Scheduling campaign launch –Personalization

Web Developer’s Meeting July 29, 2004 NYC.gov News Subscription Enhancements: Custom Portal Registration pages

Web Developer’s Meeting July 29, 2004 NYC.gov News Subscription Enhancements: Custom Portal Registration pages

Web Developer’s Meeting July 29, 2004 NYC.gov News Subscription Enhancements: Custom Portal Registration pages

Web Developer’s Meeting July 29, 2004 NYC.gov News Subscription Enhancements: Custom Portal Registration pages

Web Developer’s Meeting July 29, 2004 NYC.gov News Subscription Enhancements: Custom Portal Registration pages

Web Developer’s Meeting July 29, 2004 NYC.gov News Subscription Enhancements: Custom Portal Registration pages

Web Developer’s Meeting July 29, 2004 NYC.gov News Subscription Enhancements: Count Tool

Web Developer’s Meeting July 29, 2004 NYC.gov News Subscription Enhancements: Registration Confirmation & More Categories Notice

Web Developer’s Meeting July 29, 2004 NYC.gov News Subscription Service To develop a custom news subscription center for your agency, contact: Chris Long Director, Web Operations & Strategy

Web Developer’s Meeting July 29, 2004 Interwoven TeamSite Rollout

Web Developer’s Meeting July 29, 2004 Benefits of Using TeamSite Templates Ease of Use Non-technical Users Can Publish Versioning Workflow

Web Developer’s Meeting July 29, 2004 Agencies Using TeamSite Templates Advisory Committee on the Judiciary - /judiciary Board of Standards & Appeals - /bsa Community Assistance Unit - /cau Conflicts of Interest Board - /html/conflicts Cultural Affairs - /dcla Domestic Violence - /domesticviolence ** Ending Homelessness - /endinghomelessness ** Film, Theatre & Broadcasting - /film Homeless Services - /dhs **

Web Developer’s Meeting July 29, 2004 Agencies Using TeamSite Templates Immigrant Affairs - /immigrants Info., Technology & Telecommunications - /doitt ** Labor Relations - /olr ** NYC TV - /tv Operations - /operations ** Payroll Administration - /opa ** Sister Cities - /sistercities ** Taxi & Limousine Commission - /taxi UN Consular Corps & Protocol - /html/unccp ** Veterans’ Affairs - /veterans Volunteer Center - /mvc **

Web Developer’s Meeting July 29, 2004 Agencies in the TeamSite Template Pipeline DOF DOB ACS HRA HHC LMEC Mayor’s Fund to Advance NYC NYCHA NYC Marketing VAC And more…

Web Developer’s Meeting July 29, 2004 City of New York Design and Content Resources DoITT has a team dedicated to enforcing the brand quality for the entire NYC.gov Web site. Designers and information architecture specialists are available for consultation with, or production for, agencies looking to establish a new presence on NYC.gov or redesign an existing Web site. The team: –Has established design standards for Teamsite templates –Has created a design and content survey to assist Web site development –Can develop brand identities for City Agencies lacking professional design resources –Can assist with the Information Architecture –Will review agency “in-house” or outsourced designs to insure compliance with NYC.gov design/IA and Teamsite standards

Web Developer’s Meeting July 29, 2004 Examples of Redesigns

Web Developer’s Meeting July 29, 2004 Examples of Redesigns

Web Developer’s Meeting July 29, 2004 Examples of Redesigns Examples of custom NYC.govTeamsite templated sites include: –NYC TV –Design up for grabs

Web Developer’s Meeting July 29, 2004 Examples of Redesigns

Web Developer’s Meeting July 29, 2004 Examples of Redesigns

Web Developer’s Meeting July 29, 2004 Examples of Redesigns Examples of designs created by outside vendor to the Teamsite template specifications, include: –DHS –Ending Homelessness

Web Developer’s Meeting July 29, 2004 Examples of Redesigns

Web Developer’s Meeting July 29, 2004 Examples of Redesigns

Web Developer’s Meeting July 29, 2004 Information Architecture

Web Developer’s Meeting July 29, 2004 Information Architecture User Based and Task Based Easier To Access Content for Public Greater Opportunity to Promote Services and Programs in an Interesting Format

Web Developer’s Meeting July 29, 2004 Information Architecture

Web Developer’s Meeting July 29, 2004 Information Architecture

Web Developer’s Meeting July 29, 2004 Agency Redesigns and NYC.gov Sitewide Please keep us informed of any redesign initiatives before work commences. DoITT will provide teamsite training and support Chris Long Director, Web Operations & Strategy (212)

Web Developer’s Meeting July 29, 2004 NYC.gov Policies Review Working Group

Web Developer’s Meeting July 29, 2004 NYC.gov Policies Working Group NYC.gov is in the process of updating the NYC.gov Policies and Procedures Manual (PPM). As a result, a small working group is being established to review existing policies. The revision of the PPM should be complete by mid to late Fall ’04. Teamsite Design Guide is available via CityShare > Community Portal > IT Portal > Library > Interwoven Docs (4 in total). Design and Content Survey is available on request. For any questions or concerns about current policy, or to please contact: Chris Long Director, Web Operations & Strategy

Web Developer’s Meeting July 29, 2004 Events Calendar

Web Developer’s Meeting July 29, 2004 Events Calendar The NYC.gov Events Calendar is being enhanced as an enterprise wide application to allow for the development of agency-specific calendars. Post-Labor Day availability. All agencies using TeamSite templates will be able to create and update their Events Calendar. Events can be queried by category, date range, location or keyword search. Events can also be deployed to the public (NYC.gov) or internal (CityShare) channels. The NYC.gov Events Calendar is currently being used by 311 Call Takers to provide detailed information on events in New York City. Future- For location information, the event will be linked to a graphical map.

Web Developer’s Meeting July 29, 2004 Events Calendar Features –Long and short descriptions –Contact information –Event URL –Start and end times

Web Developer’s Meeting July 29, 2004 Events Calendar Template

Web Developer’s Meeting July 29, 2004 Events Calendar Screen

Web Developer’s Meeting July 29, 2004 Events Calendar Screen - Detailed

Web Developer’s Meeting July 29, 2004 Events Calendar Launching September 2004 Questions –

Web Developer’s Meeting July 29, 2004 CityPoint Portals

Web Developer’s Meeting July 29, 2004 Intranet application for: –Communities of interest –Project teams Provides collaboration features: –Document & link libraries –Discussions –Full-text search capabilities –Announcements, events, alerts Site admins can customize their sites What is it?

Web Developer’s Meeting July 29, 2004 CityPoint Portals Some examples: –Communities of Interest Payroll Administrators MIS/Emergency Management CIO Community Portal –Project / Collaboration Portals LDAP GIS

Web Developer’s Meeting July 29, 2004

Web Developer’s Meeting July 29, 2004 Project Status We’re building new templates Testing pilot sites over the next 2 – 3 weeks Coordinating with DoITT helpdesk for ongoing support needs Ready to roll out more sites starting early September

Web Developer’s Meeting July 29, 2004 Getting Started Who will use the portal? –Available only within CityNet –Users require special accounts Exploring how to integrate with LDAP in the future –What kind of portal do you need? “Push” portal Collaboration

Web Developer’s Meeting July 29, 2004 Interested? Contact: Teri Moore Michael Hayes