Indian Tender Offer Process

The Process May Be Intimidating But the Rewards Can Be High For Your Efforts

Gathering of Tender Offers

Reviewing Tender Offers

What is Required to Successfully Submit a Tender Offer? Patience Careful Reading and Following of Instructions Offers Submitted in 2 Separate Bids – Technical (unpriced) / Commercial (priced) Money (Earnest Money Deposit) Local Entity to Receive Notices and Forward Responses / Product Support Vendor Must Have Good Financial Standing Established In-Country Customer Base Pre-Bid Technical Presentation May Be Requested Understanding of the Indian Negotiation Process “No-Bribery” Pledge / “Integrity Pact” Utilize AMT Resources Available From the CTC MORE PATIENCE

Format for Technical Offer The Technical offer must be made in an organized, structured and neat manner. Brochures/leaflets etc. should be submitted as a bound document and not in a loose form. The suggested format for submission of technical offer is as follows: Index Covering letter. This should be as per Annexure C. Details of the vendor, as per Annexure D. Bill of materials as per Annexure J. This table should not contain any price information. Technical Offer with Specifications as given in Annexure A, complete with all the columns filled in. Terms and Conditions Compliance Table in the following format. This table must cover vendor’s response to all the terms and conditions specified in the tender document. Term No Short Description of term Complied (Yes/No) Detailed explanation about deviation, if not complied 1 Technical Inspection and performance Evaluation 22 Resolution of Disputes Warranty and AMC details (for all relevant schedules). This should not contain any price information. Delivery and Implementation schedule. Technical Documentation (Product Brochures, leaflets, manuals etc.). An index of technical documentation submitted with the offer must be enclosed. System software details. Manufacturer’s Authorisation Form (if applicable) as per Annexure E. Details of past installation, as per Annexure F Details of support centres, as per Annexure G Valid Bank Draft for EMD. Vendor’s Financial Details (audited balance sheets etc.) and other supporting documents, as asked in the tender document. Format for Commercial Offer The Commercial offer must not contradict the technical offer in any way. The suggested format for submission of Commercial offer is as follows: Index Covering letter Commercial Version of Bill of Materials & Price Schedule (as per Annexure J). This must contain all price information, including AMC details. This commercial offer should strictly adhere to our format and offers which are not in that format may be liable for rejection. A statement that the vendor complies with Payment schedule given in the tender.

Qualification Criteria Eligibility of the Vendor The vendor submitting the offers should be a Registered Company having an Annual turnover of `100 Crore out of which `50 Crore should be in Computer Hardware business per year in the last two financial years as per the audited balance sheet available at the time of submission of tender. This must be the individual Company’s turnover and not that of any group of Companies. The Company should have made profits in last two financial years. A copy of last three financial years’ relevant audited balance sheets should be submitted with the offer. The vendor should be doing business for at least three years in the same field. The vendor should not have been appointed as consultant during the last one year in our Bank. The vendor should have support centers at Chandigarh territory. If the computers supplied are from a manufacturer, the original manufacturer should also meet the turnover and financial criteria mentioned above. The vendor should have executed at least one single order of `2 Crore for supply and installation of IT components in either of the last two years. Vendors with track record of non delivery and/or deviated from agreed specifications in computer hardware, peripherals tender process of the bank during past two years, will not be eligible to participate in the tender on grounds of unsatisfactory track record. Track Record of installations The vendor should give proof that at least 5000 desktops of the brand being offered have been installed in the past two years. All other items must have an installation base of at least 1000 numbers in India in last 2 years. The information should be provided only in respect of the first 10 largest clients in the format given in Annexure F. Please note that proof of installation is applicable only for the desktops & printers and not for any other items.

12 AMT - Chennai Technology Centre

The key to everything is patience. You get the chicken by hatching the egg, not by smashing it.”