Cisco Confidential 1 © Cisco and/or its affiliates. All rights reserved. Last Updated: April 2014 Instructions for Navigating in the Training Module This training module is best viewed in Slide Show mode. Click on the PowerPoint slide show icon at the bottom of the screen. To proceed to the next step, click the mouse, or use the “PgDn” or Down Arrow key on your keyboard. To return to the previous step, right click and select “Previous” from the menu, or use the “PgUp” or Up Arrow key on your keyboard. To end the presentation, right click and select “End Show” from the menu, or use the “Esc” key on your keyboard.

Cisco Confidential 2 © Cisco and/or its affiliates. All rights reserved. Last Updated: April 2014

Cisco Confidential 3 © Cisco and/or its affiliates. All rights reserved. Last Updated: April 2014 Contract Number - Manage by Number: Delete from Cisco.com Profile Screen 1 of 2 To Delete a Contract Number from a Cisco.com profile using the Manage by Number screen: Choose a Contract Number. Enter a Contract Number that you manage. OR Select Delete contract from Cisco.com profile. Click the Submit button. Select Delete contract from Cisco.com profile. Click on the Submit button. Note:You cannot see a Contract Number in the tool unless that number is in your Cisco.com profile and you are set up to manage it. OR Screen 1 of 2: 1 2 3

Cisco Confidential 4 © Cisco and/or its affiliates. All rights reserved. Last Updated: April 2014 Contract Number – Manage by Number: Delete from Cisco.com Profile - Screen 2 of 2 Once a Contract Number has been chosen and the action Delete a contract from Cisco.com profile has been selected: Select one, many, or all individuals from the list. Click on the Submit button. A success message will be displayed. An confirmation will be sent to all Administrators for that contract number as well as each individual. Or, search for an individual and select them. Note:A message will be displayed if the Contract Number you chose is not in the Cisco.com profile of any individuals Screen 2 of 2:

Cisco Confidential 5 © Cisco and/or its affiliates. All rights reserved. Last Updated: April 2014

Cisco Confidential 6 © Cisco and/or its affiliates. All rights reserved. Last Updated: April 2014 Contract Number - Manage by Name: Delete from Cisco.com Profile Screen 1 of 2 To Delete a Contract from Cisco.com profile using the Manage by Name screen: Select Delete contract from Cisco.com profile. 6.Click on the Submit button. 4.Choose the individual. 1.Select a search attribute from the drop down list. A list of individuals who match the search attribute and criteria you entered will appear. 2.Enter the information you want to search for. 3.Click on the Search button Screen 1 of 2:

Cisco Confidential 7 © Cisco and/or its affiliates. All rights reserved. Last Updated: April 2014 Contract Number - Manage by Name: Delete from Cisco.com Profile Screen 2 of 2 Once an individual has been chosen and the action Delete Contract from Cisco.com profile has been selected: Select one, many, or all Contract Numbers from the list. Click on the Submit button. A success message will be displayed. An confirmation will be sent to all Administrators for that Contract Number as well as the individual. Screen 2 of 2: