1. Re-enabling Cisco’s ability to associate individuals to a Bill to ID
Instructions for Navigating in the Training Module
This training module is best viewed in Slide Show mode. Click on the PowerPoint slide show icon at the bottom of the screen.
To proceed to the next step, click the mouse, or use the “PgDn” or Down Arrow key on your keyboard.
To return to the previous step, right click and select “Previous” from the menu, or use the “PgUp” or Up Arrow key on your keyboard.
To end the presentation, right click and select “End Show” from the menu, or use the “Esc” key on your keyboard.

2. Bill to ID – Lock/Unlock: Unlock Bill to ID - Screen 1 of 12 3
To Unlock a Bill to ID so Cisco can add it to Cisco.com profiles, on the Lock/Unlock screen:
Screen 1 of 1:
Enter a Bill to ID that you manage. 1
Select Unlock Bill to ID.
Click the Submit button. OR OR 1
Choose Bill to ID(s).
Select Unlock Bill to ID.
Click on the Submit button. 3 2
A success message will be displayed. An confirmation will be sent to all Administrators for that Bill to ID.
Note: You cannot see a Bill to ID in the tool unless that number is in your Cisco.com profile and you are set up to manage it.