SOCIAL MEDIA TECHNOLOGY. ENGAGEMENT PLATFORM 2 Engagement Fans and Followers are your community. Social Media offers a great opportunity to provide personalized.

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Presentation transcript:

SOCIAL MEDIA TECHNOLOGY

ENGAGEMENT PLATFORM 2 Engagement Fans and Followers are your community. Social Media offers a great opportunity to provide personalized customer service. Reduce Customer Service Costs Increase Personalization & Conversion INTRODUCING SOCIAL CRM Engage your fans to build your community around both your products and your brand.

WAYS WE ENGAGE 3 Ask Friends Ask Experts Ask Our Fans Ask Customer Service

PRODUCT OVERVIEW 4 Retailer’s Fans Retailer’s Catalog Retailer’s Partners, Bloggers, Affiliates Your friends & family An Easy & Frictionless Platform that involves all the Players In Pre-Purchase Decision making

LEADS qualification 5 Qualify Your Leads Leads can be funneled to our platform from Website with our social engagement widgets Facebook Fan Page Systems Other Social Media and Marketing Campaigns

SOCIAL DATA ANALYTICS 6 Clicks Impressions Demographics Collection Recommendations Actively discussed products Fans helping and earning points Result in more sale Active influencers Total $ value of shopping list $ value of cross selling to others Fan A is shopping, system notification to Fan B to go and help Opportunity > $500, system notification to customer service to be involved >4 people involved, system notification to generate a deal

Thank You