Data Center Infrastructure Management (DCIM) Defined Scott Tegman – Regional Sales Manager, Data Center Solutions

Emerson Network Power Enabling Business-Critical Continuity™ Want to learn more about Emerson Network Power, watch this short video: http://www.youtube.com/watch?v=su1clcHoG7Q Emerson Electric Co.; Proprietary Information

The Data Center – The Internet of EVERYTHING Automatic Transfer Switch Fire Pump Controller Extreme Density Precision Cooling Power Distribution Units Precision Cooling Surge Suppression Uninterruptible Power Systems & Batteries Integrated Rack Rack Data Center Operational Data is SILOED EVERYWHERE

DCIM Defined - Emerson Emerson Network Power defines DCIM as: “The monitoring, collection and analysis of real-time, continuous, accurate information from an intelligent infrastructure that allows for immediate action, designed to keep the data center in an optimal state of balance between availability, efficiency and capacity.” Wiki Definition – Data center infrastructure management (DCIM) is a category of solutions which were created to extend the traditional data center management function to include all of the physical assets and resources found in the Facilities and IT domains. DCIM deployments over time will integrate information technology (IT) and facility management disciplines to centralize monitoring, management and intelligent capacity planning of a data center's critical systems. Since DCIM is a broadly used term which covers a wide range of data center management values, each deployment will include a subset of the full DCIM value needed and expected over time.[1]

IT, Data Center, Critical Facility DCIM vs. BMS Some Overlap Exists Between DCIM and BMS Power/Electrical, Cooling/HVAC Key Differentiator is DCIM provides a Data Center Perspective DCIM is Designed to Provide Data Center Managers with the Information they Need to Get Their Jobs Done IT, Data Center, Critical Facility Management Facility Management BMS DCIM HVAC Precision Cooling Systems Electrical Systems Critical Power Systems BMS provide facility managers to track HVAC operation, electrical system operation, lighting, building security, fire systems DCIM provides data center management with cooling and power capacity/efficiency information for ensuring they are providing a 24x7 operating environment for the IT equipment in the data center. The key difference is that while many different systems can monitor equipment (SNMP, MODBUS, BACNET), a DCIM system collects and delivers the relevant information, in context, for data center management staff to do their jobs (which are different than that of traditional facility managers). So DCIM systems provide information for processes like, capacity management (how much capacity is left in a rack, how efficiently am I using my PDUs/UPSs), change management (where should I put this server), incident/problem management (where is a device) Lighting Control IT/Facility Equipment Inventory/Location Security and Access Workflow/Change Management Fire Reporting and Dashboards

Data Center Software Categories DCIM Customer Expectations BMS EPMS Basic Monitoring Asset Tracking ITSM Primary Functions Reporting, Operation & Control Alarms, Alerts, Status Planning, Monitoring, Change Management IT Planning, Operations, Change Management Domain Building (Power, Security, Elevator, Pumps, etc.) Critical Power Facility (and some IT) Equipment IT, Power, Thermal O/S, Software, Applications Products Siemens, Johnson Controls, Schneider ASCO, Schneider, Eaton SiteScan, Nform, Trellis Aperture, Data Center Planner, Trellis HP, IBM, CA, BMC DCIM Encompasses Monitoring and Asset Tracking, and Many of our Legacy Products. Trellis Spans the Entire Category

What Is DCIM to YOU (IT/Facilities/Operations)? Documentation of Information in the Data Center Critical Infrastructure Devices – UPS, CRAC, Breakers/Panels IT Devices – Servers, Network, Storage Cabling – Power Chain & Network Connectivity Reporting Management of Infrastructure and IT Devices Capacity Consumption, Planning, & Trending Change Management, Process Management, Compliance Documentation of information related to items that reside in a datacenter Infrastructure devices such as CRACs, UPSs, PDUs, RPPs, generators, switchgear IT Devices such as Servers, Storage devices, network devices (routers, switches) Cabling (network, SAN, power) Management of infrastructure and IT devices in the datacenter Capacity consumption Change management April 16, 2017

Capacity Planning & Agility Customer Focus Area’s Availability Efficiency & Cost Capacity Planning & Agility Compliance Monitor facilities / IT dependencies Automate impact analyses Eliminate risk with root cause analyses Identify redundancy gaps Minimize energy Identify energy inefficiencies Understand IT services TCO Optimize resource utilization Improve process efficiency Centralize IT equipment data Understand data center asset inventory Plan future IT services Optimize IT resource deployment Model deployment scenarios Control / log IT systems access Control physical access to data center Meet government / industry energy efficiency standards Simplify complex eco-system management

Stages of Data Center Infrastructure Management What and where are assets in the data center? How are they interconnected? Do we have space, cooling and power to meet future needs? How can I efficiently commission or decommission? Data Capture and Planning Improved Planning How are my assets operating? Am I getting real-time notification of alarms and alerts? How do I get my server back up and running? Can I populate my planning tools with actual performance data? Monitor and Access Early Warning (Reactive) Analyze and Diagnose Recommend and Automate How do I extend the life of the data center? How do I reduce mean time to repair (MTTR)? How do I sync infrastructure with virtualization automation? How are we doing against SLAs? How do I anticipate potential failures and automatically shift compute and physical load to eliminate downtime? How can I optimize efficiency across my data center? One of the things that we did at Emerson Network Power was break down the problem and put it into stages so we could get our head around it. Really looking at what operational maturity needed to be in place before you could begin to recommend/automate. The first one on the left is Data Capture and Planning. If you don’t know what you have, it is impossible to move forward and become more efficient. Not having a clear, cohesive inventory of the equipment on the floor – its dependencies and configuration, you cannot move forward. Understanding what you have, where it is located and building a model of the infrastructure. This is really where you begin to see the facility and IT teams start to come together. Today, you will see many solutions on the market that focus on the planning portion. The benefits are real and the value prop to most organizations is that you toss out spreadsheets and disparate tools. The important thing to look at, and we will get into more of this later is how do grow from that point forward. Once you know what you have, you can begin the monitor, access and control. What you are effectively doing is getting a flow of information go through the devices and sending commands to effect change. Taking the input from hundreds or thousands of devices (your power, cooling, servers) and combining the into a common language where software can understand what is going on. When that flow of information is in place – you can start of ask questions . The analogy is a data warehouse. You can go deeper and deeper and begin to analyze and diagnose why things occur. How do I extend the life of my data center, the very types of questions VM ware was answering to get people hooked on virtualization are the same things you can apply to the physical infrastructure. Finally, you can start to recommend an automate. Ideally your virtualization software should say “I need to move this operational load to server a,b,c or d. And your infrastructure would say, well . . . It would be best if you chose server C. The virtualization software says OK!!! Or, if you were going to “follow the moon” a term that is becoming more popular, you would have the production load move so it is always running somewhere in the middle of the night when electrical costs are the cheapest. To execute, you must have communication between the physical and virtual layers. It is definitely not practical to say this will happen overnight. Reduced MTTR and Effort Availability at Optimal Performance (Proactive) Each Stage Provides Positive ROI Allowing Varying Adoption Approaches And Speed

What’s The Value of DCIM? Real-Time Data Integration UPSs, PDUs, RPPs CRACs Generators, ATSs Temperature sensors Rack PDUs Server Sensor Data – power/temp Inventory/Asset “awareness” Automated notification of alarms and thresholds Automatic data capture for trending and capacity analysis Full visibility to Asset Information Access to Space, Power, Cooling Data April 16, 2017

DCIM Tools Today Documentation of information in the Data Center Critical Infrastructure Devices – Define Rated Loads IT Devices (make, model, location, asset tags, Impact on Data Center) Cabling (power, copper, fiber connections) Rack Elevation Views, Top Down Floor Plan Reporting on Data Center Health Capacity Planning Project Planning and future reservations Integration to ITSM/Asset Mgmt (Finance) & Ticketing Systems Monitoring of infrastructure and IT Devices Real time alarm escalation Real time and historical data trending Correlation of IT and Facilities events Include product names and mention the role of each in the overall operation and who ultimately owns them

What prompts organizations to get started? Initiatives for Monitoring and IT Equipment Inventory Site Monitoring Undefined alarms-escalation points & thresholds Need for automated capture of trend data (capacity planning/projections) Unmanned sites IT equipment inventory Documentation on power paths and impact of points of failure Inventory of devices and locations Needed process to manage moves, adds, and changes Reporting requirements to Sr Management on Data Center Trends and Health

Data Center Power Allocation Preserving Availability Through Increased Safety Margin = Lower Power Capacity Utilization Data Center Power Allocation CRAC fans 10% Actual Capacity Stranded Capacity Dynamic Changes Buffer Limit Power Other 55% Chiller 18% Power Usage Server fans 10% Mid changes Dynamic Changes Time “Data center power capacity includes buffers intended to absorb spikes in power use caused by peaks in resource utilization. These buffers are typically based on either nameplate or nominal server power consumption or power consumption measured at peak utilization with specific workloads.” Everyone today is creating a safety margin today. At each point in the power chain, they are creating a margin. This rolls up and there is a large unused amount of capacity that exists today. Customers begin to think that they are out of capacity long before they actually need to be concerned. Similar to what Vmware did with servers, we believe that you can do the same thing with data center capacity. If you think about how reducing the stranded capacity can positively impact the capital or operational expenses, the ROI is very high. Simply looking at what it costs to build out space, more than justifies the investment in products that eliminate waste. Static Source: Intel White Paper - Increasing Data Center Efficiency with Server Power Measurements

Funding/Budget Planning Start the conversations now with your co-workers in IT, Facilities, Operations, Finance, Business Leaders Take the time to understand the Capex and Opex costs associated with deploying and maintaining a DCIM application. Understand the full economic impact to the business License Costs Installation/Profession Services Staff Augmentation for Data Collection or subject matter expertise needs Internal Staff Resources Training & Internal Documentation Integration to existing IT Systems

DCIM features to look for… Integrated workflow Easily customizable – adjust for existing processes Automated notifications – emails approvals Automatic escalation Approval and tracking steps in the workflow Power and connection paths Blade Server support Audit capabilities Simple user interface (ongoing training) Batch import/update Ability to generate and automate reporting

Things to watch-out for: From Real Customer - Allow enough time to really work through requirements Create buy-in by building a multi-disciplinary team to do the evaluation/implementation Hardware interfaces are complex, know your existing environment Start working on Modbus/SNMP registries/MIBS early Wiring and connections take time Test…Test…Test (validate as many alarms as you can) Often requires multiple vendors working together to resolve issues IT device database build/population takes a lot of time and is changing while you build

Companies are deploying today - Adopting Verticals – Financial Services, Banking Insurance/Healthcare Vertical Transportation Universities Federal Vertical Technology Companies Pharmaceutical

DCIM in the future Closer integration between facilities and IT elements More real-time data collection and integrating that data with inventory Device “discovery” and automated change detection/notification More integration with virtual server management systems (tracking virtual to physical) Better interfaces/dashboards for extracting and analyzing collected data More customization tools in the hands of users vs vendor provided professional services Thermal Mapping and Integration with Cooling devices April 16, 2017

Preparing for the future Process and Policy improvements: Change control Device, cable, cabinet, room naming and labeling Centralizing who makes changes in the computer room Documenting the existing environment Inventory Connections House Cleaning De-commission/remove “zombie” servers & devices Remove unused cabling Install “smart” devices when doing a technology refresh April 16, 2017

Invest and grow incrementally – recognize returns Trellis System Overview Browser iPad Mobile Virtual tracking ThermAL manager Efficiency Change Planner Process Manager Power System Manager Energy insight INVENTORY MANAGER SITE MANAGER I love that question  We have solidified tables stakes . . Engineering and the architecture first. . .can we gather the information? Can we gather it quickly? How will it be stored, how will it be routed . . This is firmly in place now If you are an existing customer you can be confident that you have a pathway to the platform and a commitment to the future. We are realizing the vision of all of our DCIM products in a way that increases the value the customer receives. Foundation PLATFORM SERVICES Management Console Invest and grow incrementally – recognize returns

DCIM – Trellis Capabilities Improve change management process Inventory Manager Change Planner Improve response time Inventory Manager Mobile Suite Reduce Downtime Site Manager Pwr System Mgr Meet/ Exceed budget restraints Inventory Manager Energy Insight

The Trellis™ Platform Inventory Manager Feature: Track Data Center Inventory Benefit: Make quicker decisions on placement of new equipment Value: Improve efficiency by consolidating disparate point products into one single source that can be referenced for all infrastructure device planning and management tasks. Feature: Search and locate within the data center Benefit: Allows data center operators to find equipment quicker Value: Quickly determine the optimal location for devices to be placed or moved with intelligent asset placement. Feature: Visually track configuration of assets Benefit: Gives an overview of inventory deployed and capacity availability Value: Match available resources with the device requirements to better calculate the impact on underlying resources.

Rack Power Remaining Visualization

Server View – Power Connections

Questions?