HA405: Leadership and Ethics in Health Care Week 6 Seminar School of Health Science

School of Health Science Week 6 Seminar In this week’s seminar we will cover: Understanding the concept of respect in stewardship. We will discuss self-esteem vs. self- centeredness. Moral scope and integrity. Personal code of ethics. The value of “people skills” in leadership. Looking Ahead to Unit 7 Conclusion School of Health Science

Respect in Stewardship What exactly is Stewardship? Stewardship has been defined as “beginning with the willingness to be accountable for some larger body than ourselves—an organization, a community. Stewardship springs from a set of beliefs about reforming organizations that affirms our choice for service over the pursuit of self-interest.” Peter Block (1993) Further, respect for oneself and others is the center of all activities, especially in management Respect is the value that allows leaders to restrain ego, admit mistakes, pay attention and care and honor others School of Health Science

Self Esteem vs. Self Centeredness Self Esteem is an individual’s respect for their own convictions, actions, imperfections, and abilities Without self esteem one cannot be mentally healthy Does not function well under pressure Has difficulty accepting and giving compliments Tends to be egotistical, controlling, and in constant need of affirmation Self-centeredness is an individual’s overly favorable sense of his own abilities, views, decisions, and needs Self centered people are arrogant, insecure and a nuisance in any social or professional setting Stewards with low self-esteem but are highly self centered do not respect or trust others Alienate others with a domineering attitude Cause unnecessary work problems Engender disloyalty, stress and fear School of Health Science

Moral Scope and Integrity Integrity defined is “the quality that allows a person to differentiate right from wrong “. Integrity can also be viewed as a person’s sensibility or moral compass To lead an organization with integrity and in an ethical manner, the reading suggests leaders start by: Adopting and Organizational Code of Ethics Adopting a Personal Code of Ethics Telling the truth and not exaggerating Do as you say you will do Use Power Appropriately March to the beat of your own drum Be Trustworthy Manage Expenses Judiciously School of Health Science

School of Health Science Things to Consider When thinking about leaders and the type of leader you would want to become, take time to ask yourself: What would others say about my ethics and integrity? Does integrity really mean that much to me? How do my actions stack up against the things I say? Do I use my power in an appropriate way? Have I ever behaved in an unethical manner? Be honest with yourself and if you think adjustments need to be made, don’t be afraid to do so. We are all works in progress. School of Health Science

Personal Code of Ethics When you create a personal code of ethics for yourself, this exercise serves two purposes: First, It resounds the values that are important to you Second, It will help guide in your decision making and prioritizing when difficult situations arise In adopting a personal code of ethics, the leader should be able to consider how other people will perceive their behaviors and actions. You must remember what others will think of you As you create your personal code, ask yourself: What does integrity mean to me? What do I value? What do I stand for? What am I willing to compromise or not compromise? Once you create your code you must commit to it This commitment will help you weigh the cost of not being ethical School of Health Science

People Skills in Leadership Leaders who have people skills are marked by a profound respect for the character of others and have a deep faith in their potential The backbone of people skills is reciprocity because without it no interaction or relationship develops Key steps one can take to enhance interpersonal connections include: Listening Showing respect Saving time for the staff Managing perceptions Recognizing Others Managing emotions appropriately Smiling and being courteous Focusing on the needs of your team Demonstrating compassion Eliminate childish and unprofessional behavior Be an optimist Practice the “Golden Rule” School of Health Science

School of Health Science Some Key Terms Collaboration: Collaborative people are those who identify a possibility and recognize that their own view, perspective, or talent is not enough to make it a reality. Self Esteem: An individual’s respect for his/her own conviction, actions, imperfections and abilities. Integrity: Accepting full responsibility, communicating clearly and openly keeping promises, avoiding hidden agendas, and having the courage to lead yourself and your team with honor. Code of Ethics: Defines appropriate, inappropriate and gray areas of conduct within the organization. Leadership: A reciprocal relationship between those how choose to lead and those who decide to follow. School of Health Science

School of Health Science Some Key Terms People Skills: A profound respect for others’ character and faith in their potential, which is why they enjoy being with people and interact well with them. Despair: No choice, not option. Hope, on the other hand, always provides options. That’s what leaders have to communicate. Optimism: Does not mean simple waiting for good things to happen’ it means acting in way that creates positive futures. Stewardship: Being with the willingness to be accountable for some larger body than ourselves—an organization, a community. Respect: The value that commands leaders to restrain ego, to admit mistakes, to pay attention, to care for and honor others, to keep an open mind, to give credit and ask for help. School of Health Science

School of Health Science Looking Ahead In Unit 7 we will look at change, commitment and emotional intelligence We will define the characteristics of a change maker, Evaluate and compare several healthcare leaders’ definitions of commitment, Learn how to maintain your commitment to your organization, Explain why emotional competence is central to leadership, Learn how to improve your emotional intelligence, and Improve personal and time management skills. School of Health Science

School of Health Science Conclusion Understand how stewardship and respect relate to each other and how important this is for an effective leader Know the difference between self esteem and self centeredness and how these traits impact a leader Your personal code of ethics will shape the leader you become. Think about what you value Developing your interpersonal skills as a leader will enable your team to connect better with the organization School of Health Science