1. TEAMWORK

2. TEAMWORK
In almost every healthcare career, you will be a part of a healthcare team.
Team concept created to provide quality holistic healthcare to every pt.
Teamwork consists of many professionals with:
A. different levels of education
B. ideas
C. backgrounds
D. Interests
All working together for the benefit of the pt.

3. TEAMWORK
NAME VARIOUS HEALTHCARE WORKERS THAT MAKE UP A TEAM

4. TEAMWORK Improves communication Improves continuity of care
Pt gets to know the people taking care of them
All team members help to identify the needs of the pt, offer opinions on best type of care, participate as decisions are made on options of care
This allows pt. to become more educated about healthcare options and to make informed decisions regarding their treatment & care

5. TEAMWORK
Each person on the team must understand the role of each member
This provides a picture of the pts total care plan.
Also clarifies each persons responsibility and establishes goals the team wants to achieve.
Pt. care conferences are done quite often
Opinions are shared and options discussed, decisions made and goals established.

6. TEAMWORK Good interpersonal relationships are essential
Poor interpersonal relationships can harm the quality of care and prevent the team from meeting its goals
Members of a team have different cultural and ethnic backgrounds, genders, ages, socioeconomic statuses, lifestyle preferences, beliefs and levels of education

7. TEAMWORK
Each person must be sensitive to the hopes, feelings, and needs of other members
The Golden Rule of “treat others as you would want to be treated” should be the main rule of teamwork.

8. DEVELOPING GOOD INTERPERSONAL RELATIONSHIPS
Maintain positive attitude
Be friendly and cooperate with others
Assist others when they need help
Listen carefully when another person is sharing ideas and beliefs
Respect the opinions of others even if you don’t agree
Be open minded and willing to compromise
Avoid criticizing others
Learn good communication skills
Support and encourage other members

9. TEAMWORK
If conflict occurs each person should deal with it in a positive way
Members should meet, talk with each other to identify the problem
Avoid accusations and hostility
Try to determine a way to resolve the problem in a cooperative manner

10. TEAMWORK
Some healthcare facilities have grievance committees to assist with conflicts that may occur.
Each member must be aware of legal limitations on duties that can be performed.
No team member should attempt to solve a problem or perform a duty that is beyond their range of duties legally permitted.

11. TEAMWORK
Effective teams are the result of hard work, patience, commitment, and practice.

12. TEAM LEADER Responsible for organizing and coordinating
team activities, encourages sharing of
ideas, gives opinions, motivates
team members to work towards the
pt. goals.
Monitors progress
Provides reports
Gives feedback

13. TEAM LEADER
A good team leader will also allow others to assume the leadership role when circumstances indicate that another person can handle a particular situation more effectively.

15. LEADERSHIP
Skill or ability to encourage people to work together and do their best to achieve common goals
Leads or guides others, is in charge or in command of others
It is a myth that leaders are born. Actually leaders develop by their own effort

16. LEADERSHIP Characteristics of Leaders:
Respects rights, dignity, opinions and abilities of others
Understands the principles of democracy
Works with a group to guide the group toward a goal
Understands their own strengths, weaknesses
Displays self confidence and willingness to take a stand

17. LEADERSHIP 5. Communicates effectively & verbalizes ideas clearly
6. Shows self initiative, a willingness to work, and completes tasks
7. Shows optimism, is open minded and can compromise
8. Praises others and gives credit to others
9. Dedicated to meeting high standards

18. CATEGORIES OF LEADERS 1. Religious 2. Political
3. Club or organizational
4. Business
5. Community
6. Expertise in a particular area

19. TYPES OF LEADERS DEMOCRATIC
1. Encourages participation of all individuals in decisions that have to be made or problems that have to be solved
2. Listens to opinions of others and bases decisions on what is best for the group
3. Guides the individuals to a solution so that group can take responsibility for the decision

20. LEADERSHIP

21. TYPES OF LEADERS LAISSEZ-FAIRE 1. More of an informal type of leader
2. Strives for minimal rules or regulations
3. Allows individuals in a group to function independently
4. Has “hands off” policy and makes decisions only when forced to do so.
5. Comes from French for “to let alone”

22. TYPES OF LEADERS AUTOCRATIC 1. Often called a dictator
2. Maintains total rule, makes all decisions and has difficulty delegating or sharing duties
3. Seldom asks opinions of others, emphasizes discipline, and expects others to follow directions at all times
4. Individuals follow this leader because of fear of punishment or an extreme loyalty

24. LEADERSHIP BEHAVIORS INITIATOR-One who gets the group started
INTREPRETOR-One who clarifies or explains other members ideas
ANALYSOR-One giving critical analysis of the ideas
HARMONIZER-One who tries to reduce tension and differences among group members

25. LEADERSHIP BEHAVIORS
ENCOURAGER-One who has a friendly attitude towards members and encourages acceptance of members ideas
BLOCKER-Always opposing ideas of group members
DOMINEERING-One who tries to manipulate the group
CLOWN-Always making jokes, has a great time but does not always add to the productivity of the group

26. LEADERSHIP BEHAVIORS
ASSERTIVE-One who keeps the group on task, keeps things rolling smoothly and watches the clock
AGGRESSIVE-One who verbally attacks others