Aspire Vertical Markets Manufacturing and Warehouse Solutions

Manufacturing and Warehouse Solutions

Manufacturing and Warehouse Aspire Wireless Telephone - Why the need for Wireless telephones? Shop managers and foreman doesn't set by the telephone waiting for a call Warehouse men can be anywhere in a huge warehouse With Wireless Telephones calls can reach these people wherever they are. No longer need loud bells and flashing Bee Hive lamps to announce a telephone call No longer need page system to announce a calls No more searching for a telephone to respond to page or loud bell Faster response time improves productivity

Manufacturing and Warehouse Aspire Wireless Telephones - Wireless Telephones operate over larger area than Cordless telephones Just add Zone Transceivers to cover larger area - Wireless telephone can be linked to a desk telephone so both ring when a call is received - Multi-button wireless telephone offers many features of digital desktop telephone - Optional Headset allows telephone conversation while using you hands

Manufacturing and Warehouse Aspir and IntraMail – cost effective solutions for providing Voice Mail - A circuit card that plugs into the telephone system No need for external computer to provide Voice Mail - Voice Mail ends the frustration and cost of missed calls. - Busy or unanswered calls are sent to Voice Mail to record a message - No more illegible handwritten message or telephone tag - Improves office productivity

Manufacturing and Warehouse Auto Attendant – a Voice Mail Feature - Quickly answers incoming calls - Plays company greeting and give guidance to the caller - Offers company directory to assist caller - Directs the call to the appropriate department or extension - No need for a full time operator to answer calls

Manufacturing and Warehouse Advanced Voice Mail Features - Personal Answer Machine Emulation Screen calls as you would with an Answer Machine Monitor calls without callers knowledge Prioritize and choose which calls to answer - Conversation Record Keep a record of important conversations Other conversation recording options (other than Voice Mail) - PGDAD with Analog Recording Device - Voice Security Recorder connected to a computer

Manufacturing and Warehouse Advanced Voice Mail Features - Universal Desktop Messaging A feature of some NEC Voice Mail systems Provides management of Voice Mail, and fax Integrates with software for easy control of voice messages - Playback - Annotate - Forward to a co-worker - Attach to - Delete

Manufacturing and Warehouse More Voice Mail Features - Park and Page Places call on hold and plays announcement over paging system User retrieves call from the closest extension - Message Notification Visual Message Waiting indication on the telephone VM calls locally or off premise to announce a message

Manufacturing and Warehouse Caller ID - Caller ID information displayed on telephone See who is calling before answering - May include both Telephone Number and Name - Can be used by connected computer to display patient information (Screen Pop) from a database - Caller information passed with the call as it is transferred - Caller information stored with Voice Mail Message to allow easy return of the call - Requires Caller ID service from telephone company

Manufacturing and Warehouse Station Message Detail Recording (SMDR) included in every system Provides written record of telephone traffic - Record includes user, trunk used, number dialed, user entered account codes for incoming or outgoing calls With optional Ultra CallAnalyst (for single site) - Track telephone usage - Summarize call records - Analyze utilization of trunks and agents. Optional CallAnalyst Enterprise (for networks)

Manufacturing and Warehouse Analog Ports for Analog Devices - For Fax or Modem Analog Device Connection (PGDAD) - Connections for Music / Message on Hold source - Connection for analog recording device

Manufacturing and Warehouse Extensive Page capabilities - Zone paging Selectively page only desired areas of office, factory or warehouse - Ring over Page Have incoming calls play ring tones over the paging system - No need for external Loud Ringers - Universal Page Answer When calls Ring over Page, it is answered by any telephone in the zone by dialing a pickup code - Meet Me Page Locate an employee with a page. You are connect when they answer at a telephone in the zone and dial a pickup code

Manufacturing and Warehouse User convenience features - Softkeys provide user guidance – makes feature use easier - Directory Dialing – search on screen directory for name - Call Log Display Shows Missed Calls (requires Caller ID) Shows Dialed Calls - Call Announce Options Voice Announce with Handsfree Answer Voice Over to busy telephone Ringing telephone

Manufacturing and Warehouse E911 compatible (Enhanced 911) - Sends number of extension originating the call to identify location of problem - Requires ISDN or CAMA trunk - Compatible with 3 rd party CAMA interface box 911 Priority – Always connects to E911 Service Bureau overriding other calls if necessary Easy to use – no need to press line key or dial trunk access code – just dial 911 Sounds alarm and displays message at operator telephone or designated telephones