Hospital Development: Partnership Best Practices   Moderator: Wendy Palmer, AMAT's Hospital Development Workgroup Chair

Thank You to Our Partners

Hospital Development: Partnership Best Practices Strategies to Maximize Hospital Development Morgan Reid, Hospital Development Liaison II

Where Do We Begin?

Key Players & Stakeholders Unit Nurses Clinical Managers Clinical RN Specialist Palliative Care Team Bioethicist Chaplains Educators Unit Secretary VP of Patient Services Chief Nursing Officer Chief Medical Officer Chief Executive Officer Risk Managers Quality Managers Clinical Directors Medical Directors

Making Connections Networking Introductions Bravery

Hospital Meetings Morbidity and Mortality Schwartz Center Rounds Medical Executive Nursing Leadership Critical Care Committee Unit Practice Council Bioethics Committee Unit Staff Meetings

You’re on the Agenda, Now what? Icebreaker Tailor your presentation Haymaker Call to action

Strategies to Stay Engaged Strong Donor Council Emotional hardwiring Data emails OPO guest speaker Walk the walk

Be Proactive vs. Reactive

Know Your Stuff! Movers & shakers Hospital culture Donation data Donation trends

Being an Effective Liaison Good Communication Be Part of the Solution Maintain your expertise Build Relationships & Be Present Have Passion– It’s contagious!

THANK YOU!

Sarina Jackson, Hospital Development Specialist Recognizing Diversity Within Hospitals and Presenting Data to Garner Change Sarina Jackson, Hospital Development Specialist

Grady Health System Opened in 1892 Located in Metro Atlanta Georgia’s only American College of Surgeons (ACS) Level I Trauma Verified Hospital 2 Schools of Medicine: Morehouse and Emory +970 Beds +5,700 Employees 1,000 Physicians Trained annually 620,000 patient visits 123,000 Emergency Department visits 6 Neighborhood Health Centers 314,000 Patients served in the Outpatient Specialty Centers

Diversity Amongst Hospital Staff Recognize that every hospital is its own unique community Identify and acknowledge “sub-cultures” Figure out the values and belief systems of sub-cultures

Why Are They There? Heroic Measures Advocate for Dignity While Dying Quality of Life vs. Quantity of Life

Provide Consistent & Concise Data Offer the same information but possibly in different packages. Do not hide or skew data Do not be afraid to share data The “movers and shakers” want and need hard facts

Debunk Myths Surrounding “Who” Donates EVERY Type of Family Donates Angry Families All Races All Religions All Socio-Economic Groups Devastated Families Families in Chaos

Educate on Why People Donate Donor Families share a common belief; Donation is the right thing to do Honor their loved ones wishes (Donor Designation) Bring honor or purpose to their loved ones life Leave a legacy Allow their loved one to live on Opportunity to save another persons life

To garner a change in practice To cause a shift in paradigm Goals of Sharing Data To garner a change in practice To cause a shift in paradigm

Data Related to PI Opportunities Brain Death Exam Study

Service Area Comparison Reports

Hospital Performance Review

Hospital Donor Profile Cause of Death # % Anoxia 2 5.1% Stroke 13 33.3% Head Trauma 24 61.5% Race # % White 9 23.1% Black 22 56.4% Hispanic 5 12.8% Asian 3 7.7% Age # % 18 - 34 19 48.7% 35 - 49 7 17.9% 50 - 64 13 33.3% Mean Donor Age 38.6 Research # Total Organs 17 Hearts 5 Lungs 6 Pancreata 1 Intestines

Ask Us ANYTHING!

Morgan Reid: Morgan.Reid@Lifelinkfound.org Email us! Morgan Reid: Morgan.Reid@Lifelinkfound.org Sarina Jackson: Sarina.Jackson@Lifelinkfound.org

Announcements AMAT has a new Membership Perk!   The Association for Multicultural Affairs in Transplantation is proud to unveil its new membership portal, Member 365. Members will be able to: ·       Network with other AMAT members throughout the country through our photo directory ·       Access past webinars and campaign materials ·       Register for events and webinars ·       Renew membership annually and download a receipt ·       Engage in group chats with workgroup members Paid members will receive an email with login instructions next week. If you haven’t paid your 2018 membership dues, please do so today. Log on to www.AMAT1.org and click and click “Join AMAT”.

2018 Every Community Has Opportunity (ECHO) Campaign   2018 Every Community Has Opportunity (ECHO) Campaign May 9, 2018 DLA/ AMAT Webinar Did your organization participate in the 2017 ECHO Campaign? We’d love to hear your story. You could be featured in the upcoming Donate Life America webinar in May! Please email stories with photos to tlove@donatelifenc.org. 

Don't forget to save the date for AMAT's 2018 Annual Conference,   Don't forget to save the date for AMAT's 2018 Annual Conference, September 18th - 21st!